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In-Style Nails & Spa

+1 626-331-7800
145 N Grand Ave, Covina, CA 91724 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About In-Style Nails & Spa

In-Style Nails & Spa has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. It is important to analyze these comments to gain a comprehensive understanding of the strengths and weaknesses of the salon.
Starting with the strengths, many customers expressed satisfaction with the quality of the services provided by the nail technicians. Tammy and Annie were specifically mentioned for their great job on manicures and pedicures. This indicates that the salon has skilled and competent technicians who can deliver high-quality services.
Another strength mentioned by a customer is the excellent customer service provided by the salon. The reviewer states that the salon takes appointments and walk-ins, which offers flexibility to customers. This demonstrates that the salon values customer convenience and is committed to providing a positive experience.
Some customers also commended the cleanliness and sanitization of the salon. One customer specifically mentioned that the salon is very clean and respectful. This suggests that In-Style Nails & Spa maintains high standards of hygiene, which is essential for the well-being and satisfaction of customers.
Additionally, the salon seems to have a loyal customer base, as indicated by the customer who has been going to In-Style Nails & Spa for three years. The fact that they keep going back and receive compliments on their nails speaks to the consistency and quality of the salon's service.
However, several weaknesses were also highlighted by customers. One customer pointed out the issue of sanitation, mentioning that the tools were stacked on top of each other in a small disinfecting box. This raises concerns about proper sanitization practices and suggests that the salon may need to improve in this area.
Another significant weakness mentioned by a customer is the use of expired gel on a fresh set of nails. The customer discovered this three days later when the top coat started peeling off. This highlights a lack of attention to detail and quality control on the part of the salon. It is important for the salon to ensure that they use fresh and high-quality products to maintain customer satisfaction.
One reviewer also had a negative experience with waxing services, stating that their first layer of eyebrow skin was ripped off. This is an alarming issue and raises concerns about the skills and training of the salon's staff in providing waxing services. This incident may have serious consequences for the salon's reputation and trustworthiness.
Additionally, a customer mentioned that they had to specifically ask for a cuticle cut, as it was not automatically included in the service. This indicates a lack of consistency in the services provided and suggests that the salon could benefit from more thorough and attentive service.
Lastly, a customer mentioned that the nail technicians spoke in their language, which may have made them feel excluded or uncomfortable. While language barriers can be challenging for any establishment, it is important for the salon to ensure that all customers feel welcome and included.
In conclusion, In-Style Nails & Spa has some notable strengths, such as skilled technicians, good customer service, and cleanliness. However, there are also significant weaknesses, including sanitation issues, the use of expired products, and negative experiences with waxing services. The salon should address these weaknesses to enhance overall customer satisfaction and maintain a positive reputation in the industry.


Best TL Reviews

Tammy does my manicure, and Annie does my pedicure. They both do a great job! These are my natural nails with dip powder
My fiancé and I come here all the time for pedicures and manicures. It has excellent customer service and they also take appointments and walk ins. Would recommend.
Everything was okay I noticed sanitation may be a problem they stack tools on top of each other in a tiny disinfecting box and I mean stack. Also they used expired gel on my fresh set of course I didn’t notice till 3 days later the clear top coat started peeling off. Complete service 88$ with pedicure. Definitely voicing my opinion for the service I’m paying for they should also not be cheap and continue to use products that are no longer good. Mind you I’ve only had them a week and I work behind a desk my nails shouldn’t be this beat..
Update guys I went back and someone else took care of a fill to redo the set the proper way. I loved the fact that I did not get any side lip and the girl doing my nails shared better lay on tips to the gentleman who did my nails the first time which was nice to see it’s all about making it a better business!
It was the worst I came to the ER after Kelly waxed my eyebrows she went low and ripped my first layer from both sides and in middle of where my eyebrows is at. Be careful guys don’t come here
Very good service, although you will need to ask for a cuticle cut if wanted on top of service. I didn't realize needed to ask and went home to do myself. But other then that okay prices and gel lasts long.
The best nail salon ever, very clean and respectful.THE NAIs WERE AMAZING!!!! THEBEST NAILs I ever had KELLY IS AWESOME WITH DESIGN!!! definitely recommended this place 10000000%.
The best nail salon in SoCal! So good I want to keep it a secret but sharing is caring! I’ve been going for 3 years and get compliments every new set I get! ❤️
They were great. Love the job they did. Seemed friendly. They spoke in their language byt I do not mind.

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In-Style Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location