New Blossom nails&spa

+1 209-825-5061

285 W Louise Ave, Manteca, CA 95336 United States of America

Open Today: -

Quick Facts About New Blossom nails&spa

New Blossom Nails & Spa has received a mix of positive and negative reviews, which provide insights into their strengths and weaknesses. Based on the comments, the following strengths and weaknesses can be identified:

Strengths:

1. Excellent pedicure and massage: Customers have consistently praised the pedicure and massage services provided by Tami and Tammy. They mention that these technicians take their time, are gentle, and provide a relaxing experience. This indicates that the spa has skilled and attentive staff members who can deliver high-quality services.

2. Clean facilities: The restroom is consistently mentioned as being very clean. This reflects positively on the overall cleanliness standards of New Blossom Nails & Spa. A clean and hygienic environment is crucial for maintaining customer satisfaction and attracting repeat business.

3. Affordability: Some customers mention that the prices are affordable, depending on the services chosen. This indicates that New Blossom Nails & Spa offers competitive pricing, making their services accessible to a wider range of customers.

4. Friendliness of staff: Multiple customers appreciate the friendly and kind nature of the staff. This creates a welcoming atmosphere, which is important for ensuring customer satisfaction and building a positive reputation.

5. Skillful nail technicians: Lien is specifically mentioned as a nail technician who provides excellent service. This indicates that the spa has skilled and experienced professionals who can deliver quality nail services.

6. Upgrades and additional services: The availability of upgrades, such as the hot stone massage during a pedicure, is appreciated by customers. These additional services can enhance the overall customer experience and provide extra value for their money.

Weaknesses:

1. Inconsistent quality across technicians: While some customers praise certain technicians for their excellent work, others mention issues with their services. This suggests that there might be inconsistencies in the skills and abilities of the technicians at New Blossom Nails & Spa.

2. Lack of attention to detail: Some customers mention issues with their gel manicure, such as leaving cuticles unpainted, bubbles in the polish, and the polish lifting and peeling away after just a few weeks. These comments suggest that some technicians might lack attention to detail or may not have been properly trained to provide consistently high-quality gel manicures.

3. Communication and customer service: One customer mentions that a technician was rude and lied about their availability. This indicates a lack of professionalism and poor customer service skills. Providing excellent customer service is crucial for maintaining a positive reputation and attracting repeat business.

4. Lack of transparency in pricing: One customer mentions being charged extra without knowing the reason. This lack of transparency in pricing can lead to customer dissatisfaction and confusion.

5. Limited payment options: New Blossom Nails & Spa only accepts cash, according to one customer. This might inconvenience customers who prefer using other payment methods, such as credit cards or mobile payment apps.

In conclusion, New Blossom Nails & Spa has several strengths, including skilled technicians, cleanliness, affordability, friendliness, and additional service options. However, they also face weaknesses such as inconsistent quality, lack of attention to detail, communication issues, pricing transparency, and limited payment options. Identifying and addressing these weaknesses can help the spa to improve customer satisfaction and attract more repeat business.

Best TL Reviews

I would give 5 stars for Tami's pedicure & massage. However the gel manicure Mai gave me was not a $35 job. She was quick & it looked ok but left lots of cuticle &actually painted over it so that the polish didn't adhere correctly. There was bubbles in 3 of my nails. She didn't tip the ends so they have that look of slightly worn polish. No one asked if I wanted a design or any kind of up-sell. 2 weeks later the polish is literally lifting and peeling away from the nail (c pics). I have never experienced that in 15 years of getting gel nails. Normally two even four weeks out the nail is growing out but the gel is still just like the first day. It's clean and attractive, the people are friendly enough, but I won't be back.

My first time here. And I highly recommend it!! The nail technician Tammy did an excellent job with my pedicure and massage. She took her time and I didn't feel rushed. Their restroom was very clean!! ????

Thank you New Blossom Nails & Spa!! ❤ ⭐⭐⭐⭐⭐

Gave us a great pedicure. But we did get charged a little extra... im not sure what for.

I go here to get my nails and feet done. Prices are pretty much affordable depending on what you want done. You need to make an appointment and they only take cash.

This is my go-to place. Everyone is very friendly. The atmosphere is peaceful. Lien, thank you for being so kind as to understand exactly what my needs are. I highly recommend this place.

This lady does not give great customer services she is very rude and A lier I came to do A pedicure I decided to get my nails painted she told me every one is busy and she can’t service me she has A appointment coming in and she can’t paint my nails A lady walks in and she get service she says that only certain workers can do Gel polish

Lien was super nice and did a great job with my nails ! She was very gentle and patient with me. I would definitely come back again !

Loved it here! Staff is friendly and did an excellent job on our nails for the wedding. So pleased. Also the upgrade on the Pedicure to get the hot stone massage is worth it. Will definitely go back.