Quick Facts About Syracuse Nails & Spa
Syracuse Nails & Spa has received a mix of positive and negative comments from customers. Based on these comments, we can identify several strengths and weaknesses of the nail salon.
Strengths:
1. Clean and calming atmosphere: Multiple customers praised the salon for being extremely clean and having a calming ambiance. This is an important strength as it contributes to the overall customer experience and helps create a comfortable environment.
2. Friendly and welcoming staff: Many customers noted that the staff at Syracuse Nails & Spa were friendly and welcoming. They appreciated the attentive service and felt valued as customers. The positive attitude of the staff contributes to a positive customer experience.
3. Discounts and gifts: Several customers mentioned that Syracuse Nails & Spa offers discounts for students, which they appreciated. Additionally, customers mentioned receiving small gifts like hand lotion, which made them feel even more valued as customers. These added perks can help attract and retain customers.
4. Good technician and service: A customer mentioned that the salon has good technicians and provides great service. This indicates that the staff at Syracuse Nails & Spa are skilled and capable of providing a satisfactory nail service to their customers.
5. Beautiful and welcoming salon: One customer mentioned that the salon is beautiful and welcoming. This indicates that the physical appearance of the salon is appealing and creates a positive first impression for customers.
Weaknesses:
1. Inconsistent nail quality: One customer mentioned that their nails started chipping after a couple of days. This suggests that the quality of the nail services at Syracuse Nails & Spa may not always be consistent and can result in premature chipping.
2. Inexperienced or rough staff: Another customer mentioned experiencing rough treatment from an employee who didn't know how to properly apply acrylic nails. This suggests that there may be some staff members who lack experience or training in certain techniques, leading to unsatisfactory services.
3. Communication issues: One customer mentioned a negative experience with the owner regarding their nail preference and pricing. They felt the owner was rude and made them uncomfortable. This indicates a potential lack of effective communication skills and customer service by the owner.
4. Hurried or rushed service: In contrast to the positive comments about taking time and providing attentive service, one customer mentioned feeling rushed during their nail service. This suggests that there may be inconsistency in terms of providing adequate service time for each customer.
In summary, Syracuse Nails & Spa has several strengths, including a clean and calming atmosphere, friendly staff, discounts, and gifts for customers, and skilled technicians. However, there are also weaknesses, including inconsistent nail quality, inexperienced or rough staff, communication issues, and rushed service. Understanding these strengths and weaknesses can help customers make informed decisions and help the salon improve its services.
Best TL Reviews
This nail salon was amazing! It was extremely clean, new and very open and roomy. I found it to be a very calming atmosphere. It was one of best nail services I had in a while. Best massage everʺ̤
This was my first time going here . They were very friendly, and I was able to get in right away . The lady who did my nails was super nice and took her time with me .They even gave a discount to students, which being a student myself I'm super thankful for . I was also given a gift when I checked out, which really made my day (hand lotion )
the only bad thing I could say is that some of my nails stated chipping a couple of days after, but for the price , I can't complain!
It seems that this nailshop has changed to a new owner. She is so sweet and lovely! The service and staff are great!
Took my mom to get a pedicure while we were in the Syracuse and decided to go with this location and I can’t express how impressed and satisfied I am. They were so nice, gentle and respectful with her and gave her a little hand lotion as a gift! Prices are amazing and it’s so beautiful and welcoming. I live over an hour away and this place is 1000000% worth the drive!!
Owner did my nails and didn't know how to apply the acrylic- she grabbed one of her employees and he was incredibly rough with me. I stopped him and asked her to continue my nails- she said men were rough and for me to ignore him. I called a head of time- five hours before the shop was due to close and asked if they could do long nails, she said of course but that wasn't the case when I arrived at the shop less than 15 minutes after our phone call. She repeatedly told me how expensive my nails were going to be and why I didn't want my nails to be shorter- which I took to be a micro aggression. I will never come back to this nail salon and I do not recommend this business.
This was my first time going here, and I was pleasantly surprised. They offer a discount for students like myself, which was great! Everyone there is super nice, and I felt very welcomed. They even gave me a gift ( hand lotion), which I thought was so kind . The lady who did my nails didn't rush and listened to what I wanted. Deff recommend !
Nice and Cozy place . One of my favorite nail salons good technician and service ~~
Tried this salon for the 1st time and all I can say is she asked me how much was I leaving for a tip. I found that to be disturbing. The anc dip mani was done ok I've had it done way better. She nipped several fingers where you can see blood coming out. I won't be returning.
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Syracuse Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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