Quick Facts About Lush Nails and Spa
Lush Nails and Spa has received a mix of positive and negative reviews, which can provide insight into the strengths and weaknesses of the establishment.
One strength highlighted in the comments is the quality of work. Several customers praised the quality of the nail services they received, stating that their nails looked amazing and were done with great attention to detail. One customer specifically mentioned that the technician took their time and was very detailed during the fill process. This indicates that the technicians at Lush Nails and Spa have the skill and ability to provide high-quality nail services.
Another strength mentioned by a customer is the cleanliness and appearance of the salon. They described the place as very clean and pretty, which suggests that Lush Nails and Spa maintains a clean and visually appealing environment for customers. A clean and aesthetically pleasing salon can contribute to a positive experience for customers.
Affordability is another strength highlighted in a comment. A customer mentioned that they found the prices at Lush Nails and Spa to be great, especially in comparison to other nail shops in the area. This indicates that Lush Nails and Spa offers competitive pricing, which can attract customers who are looking for quality nail services at affordable prices.
In terms of weaknesses, one common complaint mentioned in the comments is issues with rushing and poor customer service. One customer mentioned that they felt rushed during their appointment and that the owner was trying to quickly move on to the next customer. This resulted in their nails being shaped in an unattractive manner. Additionally, another customer mentioned that they experienced sloppy work, with acrylic getting on their skin and their fingers burning. These comments suggest a lack of attention to detail and poor customer service.
Another weakness highlighted in a comment is the lack of transparency when it comes to pricing. A customer mentioned that they ended up paying significantly more than expected because they were charged for various additional services, such as gel and nail length. This lack of communication about pricing details can lead to customer dissatisfaction and a feeling of being overcharged.
There are also complaints about specific technicians at Lush Nails and Spa. One customer mentioned being dissatisfied with the results of their nails and posted a picture of their chipped polish after just one day. Another customer mentioned that they had a negative experience with an older male technician who made mistakes during their service. These comments indicate that the skill and expertise of the technicians may vary, which can affect the overall quality of the service provided.
Finally, one comment mentioned a negative experience with the smell of cigarettes during their visit. The customer expressed their disappointment at having to endure the smoke from an employee smoking outside. This suggests a lack of consideration for the comfort and well-being of customers.
In summary, the strengths of Lush Nails and Spa include the quality of work, cleanliness of the salon, and competitive pricing. However, weaknesses include rushing during appointments, poor customer service, lack of pricing transparency, inconsistencies in technician quality, and a lack of consideration for customer comfort. These factors should be taken into consideration when evaluating the strengths and weaknesses of Lush Nails and Spa.
Best TL Reviews
I’ve come two times before and I LOVED my nails. The owner took great care of me but both those times it was during a slow weekday. Today I went in on a busy Friday, but I had an appointment. This time, there was people waiting and I could tell that the owner was trying to rush with my nails, I didn’t even get a chance to really check my nails before she started painting so I didn’t get to notice the ugly shape of them. I know she does great work but I can tell she was just trying to rush to get to the next customer and I left very unhappy and will never return . I still tipped $5. And you know the job was rushed when it didn’t even take her an hour for a full set, yet the last time I went in for a fill it took a little over an hour. I asked for SHORT STRAIGHT nails not DUCK nails
Just left & ran elsewhere to fix this mess. So disappointed how sloppy this guys work was... acrylic all over my skin on every finger. Fingers burning after acrylic was applied could barely pull skin & acrylic apart to file. $50 wasted never going back.
Not to mention it's disgusting to smell cigarettes while getting your nails done, front desk guy went out by the front door 2 times & left the doors open for myself & the other lady to endure his smoke. This place is a joke idk where they got 4 stars
So overpriced. Got the $30 pedicure and a full set which is priced at $25 and up. I ended up paying $92 because they charge for every little thing and don’t tell you. They charge over $10 for gel, they also charge for length of your nail...which they have to cut it anyway and they charge to take off the gel polish. So I ended up being charged $45 for the basic gel full set and $47 for the pedicure. To me this is not worth $92.
Had my nails done here today and the experience was amazing. The quality of work was amazing and my nails look to die for. I'm in love with the color and the pictures do the color on my nails no justice. And for a great price. *David the nail tech was friendly and provided great customer service. I will definitely be back
They are super sweet people but i will never go back.. this is how my nails looked the very next day after getting them done by lush nails. I paid 45 dollars for this simple set but it only lasted a day. go at your on discretion. hope you have a better experience..
Pedicure was great. Nails weren't and they hurt and look like press ons. They gave me an older man with a headlight. Should of been the 1st red flag. He had to redo 2 of my nails because he glued them bad, 2nd red flag, then I asked for square coffin and instead of clipping the sides he filed my nails. 3rd red flag. He did that the whole process and my nails now hurt. So sad to say I won't be going there again and I really enjoyed the pedicure and massage chair. Vivian was great with the pedicure.
Very clean, pretty place. Had a fill, she took her time and was very detailed. Extremely happy with my nails
I finally found a nail place near my home! Been looking for a long time. I have been to other nail shops in the area and have not been happy. This place does a great shop and the service is great. I go once a month which is great! I get powder dip on my nails and lasts very long.
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Lush Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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