Quick Facts About Angelic Nail
Angelic Nail Place has received a range of comments, both positive and negative, which can help identify its strengths and weaknesses. The analysis below explores these comments and highlights the key points.
Starting with the strengths, several comments praise the technical skills of the staff. One comment mentions that the nails done by Angelic Nail Place were "so goooddd!! :)" This indicates that the salon has the capability to provide high-quality, well-done nails, which is a crucial strength in attracting and retaining customers. Another comment mentions that the salon is able to work on ingrown nails, suggesting that the technicians have the experience and expertise to handle more specialized cases.
Additionally, Angelic Nail Place is commended for its customer service. Comments highlight the politeness and smiling nature of the staff. One customer states that the women at the salon are "very polite and always smiling!" Good customer service is crucial in the beauty industry, as it creates a positive and welcoming environment for customers. This strength, coupled with the technical skills mentioned earlier, can contribute to customer satisfaction.
Affordable pricing is another strength mentioned by one of the comments. The customer states that the services offered by Angelic Nail Place are affordable, which can be an appealing factor for customers on a budget. Offering competitive prices is important in attracting price-conscious customers and gaining a competitive edge in the market.
However, despite these strengths, there are also several weaknesses highlighted in the comments. One common criticism is the poor customer service at Angelic Nail Place. Customers complain about receiving attitude and rude behavior from the staff. This negative experience can leave customers feeling unsatisfied and frustrated. Poor customer service can result in customers seeking alternative salons that provide a more positive and welcoming experience.
Another weakness mentioned is the inconsistency in the quality of work. One customer states that their nails were crooked and two even broke within two days of getting them done. Inconsistency can be a major issue for any service-based business, as it erodes trust and damages the salon's reputation. Customers value consistent and reliable services, and if Angelic Nail Place fails to deliver consistently high-quality work, it risks losing customers to competitors.
There is also a complaint regarding the lack of professionalism in Angelic Nail Place. One comment mentions that the staff acted like the customer wasn't there and were rude when addressing their concerns. This kind of behavior can make customers feel disrespected and unvalued, negatively impacting their overall experience. Maintaining professionalism and treating customers with respect is essential in any business, and failing to do so can lead to negative reviews and loss of customers.
Another weakness highlighted is the miscommunication regarding prices and services. One customer states that they were charged extra for a service they were not informed about beforehand. Transparent pricing and clear communication about services are crucial in building trust with customers. Failure to communicate these details can lead to misunderstandings and frustration, resulting in dissatisfied customers.
Lastly, there is a complaint about the appointment system. The customer had made an appointment for a specific time but was made to wait for much longer. This indicates a lack of organization and efficiency in managing appointments. Long waiting times and last-minute changes can be highly inconvenient for customers and can negatively affect their overall experience.
In conclusion, Angelic Nail Place has a number of strengths, including technical skills, polite staff, and affordable pricing. However, the salon also faces several weaknesses such as poor customer service, inconsistent quality of work, lack of professionalism, miscommunication about prices and services, and inefficiencies in the appointment system. Addressing these weaknesses is crucial for Angelic Nail Place to improve its overall customer experience and regain customer trust.
Best TL Reviews
Be careful! They will charge for a service and then tell you after when it's time to pay?
terrible i went in today and asked the lady to fix a nail and she gave me attitude and didn't even fix it!! 2 of my nails are crooked and she had the audacity to charge me 48 dollars for my set ???? never going here again
If I could give a minus I would, this place has terrible customer service and does terrible work. My poor grand daughter had a full set set done and they were crokked and 2 broke within 2 days. When we returned they were very rude and acted like we weren't there. I told my daughter let's take her to my reliable nail salon across the way A+ Nails and Salon. I would never take or refer anyone to Angelic Nails.
I have been going to this place for over 10 years for pedicure and wax. Cabo is the girl to go to for eyebrows. She does a very good job. Affordable. Fast and they are like family
They did our nails so goooddd!! :)
They are very gentle, if you have a ingrown nail they can work on it. The women are very polite and always smiling! And of course they do Great Work!
Hate it please take your money else where and get the service you are looking for and deserve. Went in for a gel pedicure 1st thing i told the lady was i like my nails a bit long so i tell please just file she goes in with clippers and leave my big toe half its size. I was so furious then this lady tells me if i want to get my feet rubbed to remove the dead skin it would be 5 dollar's extra im like oh hell no .. So please lady dont make the same mistake by coming here. Treat yourself good else where... Hate it here !!!!!
Real bad service I had made appointment for 3:15 and made me wait till 4 to tell me I had to wait 2 hours more to get attended ????
Angelic Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 08:00 PM |
How to go there
Location
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