Quick Facts About Q Spa Nail Salon
Q Spa Nail Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentioned that they had a positive experience at the salon and loved the service provided by Michelle. They were impressed with the cleanliness of the salon and felt that the price they paid for their nails was well worth it. Another commenter also mentioned that they enjoyed their pedicure and eyebrow service at the salon, specifically praising Tracy's work.
Additionally, the salon offers pre-designed nails as you walk in, which some customers find appealing as it provides inspiration for nail designs. The availability of different designs can attract customers who are looking for unique and creative nail styles.
Moving on to the weaknesses, there are several complaints mentioned by customers. One customer expressed dissatisfaction with the longevity of their nails, as the nail started lifting after just a week. When they returned to the salon to address the issue, they were informed that they would have to pay an additional fee to fix it. The lack of durability and the additional charge for repairs can be seen as a weakness of the salon.
Another commenter had a negative experience with the quality of their nails. They requested a specific design but were not satisfied with the end result, as it did not match their expectations or the photo they had shown to the nail technician. This suggests a lack of communication or skill on the part of the nail technician, which can be seen as a weakness of the salon.
Furthermore, some customers mentioned poor customer service. One customer felt rushed during their appointment, with the nail technician eager for them to leave. Another customer mentioned that the salon refused to do the nail color they had requested and instead opted for a different color without consulting them. This lack of attentiveness to customer preferences and rushed service can be seen as weaknesses of the salon.
In terms of payment options, customers noted that the salon does not accept card payments, requiring customers to withdraw cash from an ATM located in the salon for an additional fee. This inconvenience and extra charge can be seen as a weakness, especially in a time where cashless payments are more common.
Overall, Q Spa Nail Salon has strengths such as positive customer experiences, talented technicians for certain services, and a variety of pre-designed nail options. However, the salon has weaknesses, including issues with nail durability, poor communication or skill of nail technicians, subpar customer service, and limited payment options. These weaknesses should be addressed and improved upon to enhance the overall customer experience at the salon.
Best TL Reviews
Had a bad experience a while back but decided to give it another try since I was running some errands in that area. The guy was nice, it seemed like he did a good job at first. I paid $10 more than I usually pay at other places. That was on a Saturday, by Monday evening some rhinestone started falling off. Wednesday, maybe Thursday came around and my middle finger nail started lifting I just filed the corner and called it a day. The next following Monday I noticed the thumb nail lifting. They are closed Tuesday, I didn’t stop by until Wednesday when it really bothered me because it was getting stuck everywhere. It had been about 9-10 days since I had gotten a fill with gel. I stopped by and there were only doing a pedicure, the other two ladies were just walking around and helped another lady that came after me for waxing first. Finally 10 later, one of the ladies approaches me and I showed her my nails and she said it’s going to be $5 per nail. I told her I was just in there a little over a week and it started lifting. She said , “well it’s been a week” so I asked her so how long should the nails last? Only a week? I was not going to pay additional for a poor job. Plus they don’t accept card so you have to pull out money on their ATM for an additional $2.50. By now my fill would have cost almost twice as much as I usually pay for fills!!! I just got up and walked away!!! Not again!! ????????
Absolutely love this place. So I was a little skeptical at first, I always am when looking for a new nail salon to go to. I just moved to SB and needed my nails done for my wedding. I found them on maps and read some reviews. Took a chance and made the right choice. Walked in on a Tuesday afternoon and was assisted right away. Michelle did my nails. I showed her a pic of how I wanted my nails for my wedding and she went right at it. She asks questions and you can let her know if you want something else. She was very patient with me and friendly. I will definitely be returning here and really refer this place. Very clean too. I paid around 60 for my nails and it was well worth it.
They had pre-designed nails as you walk in and I saw one that I liked. Also saw that someone else had posted a photo of a similar nail design done and asked if I could get the same thing done. All I asked if I can change the color and she said it was possible. However it didn't at all come out the same. I stopped her midday to tell her it wasn't what I asked and showed her what I chose exactly. The lady said she couldn't do it the same because it wasn't possible. I dropped $51 for these nails and I'm not at all satisfied. Clearly the photos show a huge difference
Did a fill here today. Didnt like that the lady was rushing me to leave. My nails are uneven and i have to file them myself ughhh... she even put rinestones that arent even the same size and the stamp she put is slightly to the side
The last time I went I was disappointed, one of my toenails was crooked and my toenails started falling off after a week. It was a very bad job for what they charge.
Worse ever pedicure experience! I let the know I was on my lunch, they saw me immediately. But took over an hour even without massage. To top it all off they refused to do the color I requested, because they didnt think it would look good. The girl ended up just doing my nails plain white instead of the pink glitter color I chose. I DO NOT RECOMMEND!
My eye brows and my pedicures turned out great. But I got a full set that didn’t turn out how I liked. I told the man doing my nails I wanted them short. When he cut them I told him I wanted them shorter and he responded “they will get shorter when I file them” so I said ok and let him continue. I wasn’t sure how much filling he had to do, because he didn’t do a lot, when he asked me to wash my hands I told him they were still to long and if he could make them shorter. Which he responded to with a huff and grabbed the electric file, trimming them down unevenly and quickly. He then used the regular file but didn’t even them out the way he did the first time and he was rushing and being more aggressive with his movements like I annoyed him. I am unhappy with the way my nails turned out and wished I never got them done at this salon. They would have been so cute if the tips were even. I am rating them 3 stars because my other services were fine.if I only got nails. It would be a 1
Tracy, Danny and the rest are great! Today its red and gold for tomorrows Niners Rams game. The purple was last time. Love Tracy's work.
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Q Spa Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
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| Tuesday | Closed |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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