Quick Facts About Infinity Nail Bar
Infinity Nail Bar, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, one comment mentions that the pedicure seat at Infinity Nail Bar is the best the customer has ever experienced. It is described as having advanced features like a massage chair, creating a relaxed and healthcare-focused environment. The commenter also mentions that the shop does a good job at a reasonable price, indicating that the services provided are of good quality and value for money. Another positive comment mentions excellent service, with a specific mention of Stephanie who did a great job in meeting the customer's requests for specific nail designs. This indicates that the staff at Infinity Nail Bar have the skills to meet customer expectations and provide personalized service.
Moving on to the weaknesses, one common complaint is the longevity of the nail services provided. One customer mentions that their power nails only lasted for two days before peeling off. This suggests that the durability of the products or techniques used may be a weakness, as the longevity of the manicure or acrylic nails does not meet customer expectations. Another customer mentions that the polish at Infinity Nail Bar chips too quickly, especially for gel nails. This further supports the idea that the durability of the nail services may be a weakness.
Additionally, there are several comments that highlight issues with the customer experience at Infinity Nail Bar. One customer mentions that their nails were not properly shaped and that the staff did not understand their concerns. This suggests a lack of attention to detail and communication skills on the part of the staff, which can lead to customer dissatisfaction. Another customer mentions that their cuticles were cut too harshly and began bleeding during the service. The fact that the staff did not apologize or clean up the wound properly indicates a lack of professionalism and customer care.
Another weakness highlighted in the comments is the pricing at Infinity Nail Bar. One customer mentions feeling overcharged for a simple color change, with an unexplained upcharge for using multiple colors. This suggests that the pricing structure at Infinity Nail Bar may not be transparent or fair, making customers feel unsatisfied and taken advantage of.
Finally, there is a comment about poor customer service where a potential customer was dismissed and made to wait while the staff was busy with other tasks. This indicates a lack of professionalism and attentiveness to customers, which can negatively impact the overall customer experience.
In conclusion, Infinity Nail Bar has strengths in terms of having comfortable pedicure seats, providing good service at reasonable prices, and offering personalized designs. However, there are weaknesses such as short-lived nail services, issues with shaping and cuticle care, unclear and potentially overpriced charges, and a lack of professionalism in customer service. Addressing these weaknesses would be crucial for improving the overall customer experience at Infinity Nail Bar.
Best TL Reviews
Power nails ( good for 2 days.) I asked for money back. They fixed them. Boom ???? Next day one peel off!!
Overpriced & not worth it. They do not know how to shape the acrylic. I pointed out a lot of issues while being serviced and the lady did not understand. I left unhappy & searching for a new place to go to. What a waste of money.
So usually go here while I am at UT for school. Initially loved the staff and service and the selection of colors were great! It was a decent salon but I always felt like the polish chipped too quickly especially for gel. I went in today and service was kind of slow but nothing that kept me back. The man who did my manicure was very nice and did my nails nicely however when he was cleaning my cuticles he cut some of my skin too harshly and rough and it was bleeding! I didn’t complain or anything for I thought it would’ve been rude but it hurt and my fingers are a bit sore now. He even observed it but didn’t apologize or say or do anything to clean it up properly. Overall a decent place based on selection and price but I may not come back...
The best pedicure seat I’ve ever seated on.. Got all the features like a massage chair but better.. Love the relaxed and healthcare ft..
They did a really good job for pretty reasonable price..
I write this review as I sit here in this shop.
I just recently moved to the Channelside area and was looking for a new salon to call home. This shop will DEFINITELY NOT BE IT.
For my FIRST visit here I called first thing in the morning for a 2 pm appointment for a manicure with full and pedicure (making sure to inform her i’m new to the area and it’s been over 3 weeks since getting my nails done) I made sure ask if that time was okay told me yes. I’ve sat here for a OVER 2 HOURS and have only had a pedicure done.
Trust me when I say I will NEVER EVER RETURN here
Never have I paid $35 for a color change!!! I had 3 colors, no nail art! This is unreasonabale. I find it hard to believe that because you used 3 colors there should be an upcharge such as this. I have never paid extra for using different colors on nails. Art, I understand, but just polish? I was angry once before when they added $5 to my bill for trimming my nails. Another expense no one had ever charged me before. I reluctantly returned to be robbed again. Never again!
Excellent service! Stephanie did such a great job n made sure I got what I wanted. I wanted a pride nail n a Tampa bay lightning. Awesome!
Horrific experience and customer experience! I walked in to get a pedicure and the young lady looked at me and said have a seat. There was not one customer in the establishment so I asked how long would it be. She said I’m busy folding towels so it will be a while. I then walked out. Do better!
Place Pictures
Infinity Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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11. Super 99