Quick Facts About The White Room
The White Room hair salon has several strengths that are evident from the comments provided. Firstly, the salon seems to have a friendly and professional staff. Customers appreciate the welcoming atmosphere and the reassurance they receive from the hairstylists. The positive experiences described by clients indicate that the salon is successful in making customers feel comfortable and at ease during their visit.
Another strength of The White Room is the ability of the hairstylists to listen to what the customers want and deliver the desired results. The comments highlight instances where the stylists took the time to understand the clients' preferences and provided excellent haircuts, color, and styling. This ability to communicate effectively with clients is essential for providing a personalized and satisfactory experience.
The White Room also seems to offer a variety of services, including haircuts, color, highlights, and styling. The positive feedback received for these different services indicates that the salon is competent in catering to various hair needs. This versatility can be a significant advantage as it allows the salon to attract a wider range of customers.
Furthermore, the positive reviews reflect a high level of customer satisfaction. Clients express gratitude for the excellent service they received and mention that they are happy with their new hairdos. This indicates that the salon consistently delivers quality results, leaving customers feeling confident and glamorous. Such positive experiences are essential for building customer loyalty and attracting new clientele through word-of-mouth referrals.
Despite these strengths, The White Room does have some weaknesses as evident from the comments. One significant weakness is the incident where a customer's wife received a hair color that was completely different from what was requested. This lack of attention to detail and failure to meet customer expectations is a serious issue that can significantly impact the salon's reputation. Losing the trust of a customer and potentially others who read reviews can have long-lasting negative effects on the salon's business.
Additionally, there is a comment from a customer who had a frustrating experience with the salon for her wedding anniversary. The customer wanted her hair curled professionally, but the outcome was straight hair. The salon's response of blaming the customer's hair instead of taking responsibility for the mistake shows a lack of professionalism and customer service. This type of response can be detrimental to the salon's reputation as it portrays a lack of accountability for mistakes.
In conclusion, The White Room hair salon has several strengths that make it an appealing choice for customers. The friendly and professional staff, ability to listen to clients' needs, and delivery of excellent results are commendable qualities. However, there are weaknesses that need to be addressed, such as ensuring attention to detail and taking responsibility for mistakes. By addressing these weaknesses and continuing to build on their strengths, The White Room can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
I had my hair styled by Amy. She was so lovely, really reassuring as I can be a bit nervous at the hairdressers. She gave me lots of styling ideas for my new cut and I left feeling more confident with a fab, professional new hair do.
I took my wife for hair colour. She showed the picture and explained what she wanted, but in the end she got something totally different.we paid £160 , not about money. It’s about trusting. I won’t let my wife come even near you .
Had the best haircut and highlights today.
Thank you to the Whiteroom for making me feel so comfortable and giving me the best hair ever,can't wait to return 100% recommend lovely experience
Fantastic service thanks to Ray saving the day ! He fitted me in at very short notice. He did a great job with my hair , it’s never looked better . I had lots of compliments. Highly recommend, The White Room is now my new salon of choice . Love it
So pleased with my new colour. First time here and Donna did an excellent job. Would definitely recommend.
Had my hair cut by Carys today and had a really great experience at The White Room. She listened to exactly what I wanted and managed to tame my long, frizzy hair that hadn't been cut for a year! All the staff are really friendly and professional and I left feeling thoroughly pampered and glamorous. I will definitely go back for my next cut, in 10 weeks though not a year!
What a frustrating situation. I have had my wedding anniversary and I went to this hair salon to curly my hair. When I got home my hair was straight again. I have contacted the
salon and they blamed my hair. What a ridiculous thing and lack of professionalism. I always curly my hair and it lasts for days and days. I just wanted to curly my hair with a professional because it was a celebration day and I thought it would be special. They just avoided talking to me after. I would never recommend this salon.
I went to the White room just to get my fringes done before my birthday and I can say I’m coming back again! Carys did my fringes for me and she was so accommodating; as a Muslim woman who wears a scarf she offered me an area where I was unlikely to be seen for modesty purposes. I absolutely love my fringes and I love her as a person! Thank youuuuuuu ❤️
The White Room Info
Amenities
Accessibility
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Wheelchair-accessible car park
Payments
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NFC mobile payments
Health and safety
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Appointment required
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 07:30 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:30 PM |
How to go there
Location
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