Quick Facts About Magic Nails
Strengths:
1. Excellent customer service: Multiple comments praise the staff for their friendliness and kindness. Customers felt welcomed and valued from the moment they walked in the door. The staff remembered their names and took the time to make them comfortable.
2. Attention to detail: The technicians at Magic Nails appear to be thorough in their work, ensuring that the nails are neat, smooth, and well-done. One customer mentioned that the technician even did a few test nails to help them choose the perfect color and design. This attention to detail enhances the overall experience for customers.
3. Ability to accommodate preferences: Customers mentioned that they were allowed ample time to pick colors and designs for their nails. The staff also made an effort to ensure that the customers were happy with their nails before leaving. This flexibility and willingness to accommodate individual preferences enhance customer satisfaction.
4. Positive atmosphere: Multiple comments mention that the staff was talkative and friendly, creating a pleasant atmosphere during the service. A positive atmosphere can contribute to an enjoyable experience and make customers want to return in the future.
5. Sturdy acrylics: One customer specifically mentioned that the acrylic nails done by Angel were sturdy. This suggests that the technicians at Magic Nails have the skills and expertise to create long-lasting and durable acrylic nails. This can be a significant strength for the salon, as customers value a product that is built to last.
Weaknesses:
1. Poor longevity of manicure: Several customers complained about the nails not lasting a reasonable amount of time. One customer mentioned that her dip nails started coming off just two days after getting them done. Another customer, who got full acrylics, broke a nail within a week. These comments indicate a potential weakness in the quality or durability of the products used at Magic Nails.
2. Inconsistent quality: While some customers had a great experience, others mentioned issues with their nails not lasting or encountering rude staff members. This inconsistency in quality and customer service can be a weakness for the salon, as it may lead to mixed reviews and uncertainty for potential customers.
3. Rude owner: One customer mentioned that the owner was rude when they called to complain about their nails not lasting. Rude or unprofessional behavior from the owner does not reflect well on the salon and can leave a negative impression on customers.
4. Lack of longevity with dip nails: The customer who mentioned their dip nails coming off quickly highlighted a specific issue. If this is a recurring problem for Magic Nails, it could indicate a weakness in their technique or the materials used for dip nails.
In conclusion, Magic Nails has several strengths, including excellent customer service, attention to detail, the ability to accommodate preferences, a positive atmosphere, and the ability to create sturdy acrylic nails. However, the salon has weaknesses in terms of the poor longevity of some manicures, inconsistent quality and customer service, a rude owner, and potential issues with dip nails. These weaknesses should be addressed to ensure that all customers have a positive and long-lasting experience at Magic Nails.
Best TL Reviews
I took my grandmother here for a gel manicure and I did an acrylic fill. They remembered both of our names right when we walked in and were super friendly from the start. They let us take ample time picking colors and since I came with a photo of an ombre nail they did a couple of test nails for me to look at before choosing which was very kind. The nails turned out great and the tech was very thorough in making sure they were neat and smooth. She also clipped our cuticles and applied cuticle oil at the end. Overall very happy with their service!
First time customer, but my dip nails started coming off 2 days after I got them done. Got them fixed and they still kept coming off. I called in again and the owner was rude. Maybe they were using old materials, but I read online dip is supposed to last 3-6 weeks, and mine lasted 2 days. Very disappointing considering this was my birthday set.
Everyone is nice and talkable but nails didn't even make it a week. Paid for my daughters and I to have nails done and my oldest daughter and I both got full acrylics and we both broken a nail off in under a week. Had them on for like 5 days max. Sad.
Decided to try this place out and I’m definitely switching to them! Staff was super kind and friendly. They did an amazing job on my nails as well! I highly recommend them!
Big Thank you to magic nail for the amazing job today. They were so nice and patient. They made sure I was happy with what I got before I left. I LOVE them. I diffently will be going back
The best dip nails I have ever had hands down!! Definitely will go here next time I visit this area!! Such a fantastic experience!!
Perfect service, experience was pleasant, and I left feeling confident! Highly recommend coming here if you need a boots of confidence and a beautiful set of nails!
I had Angel do my nails. Very sturdy acrylics. I am rough on my nails tend to lose my whole set before they grow out enough for a fill.
Place Pictures
Magic Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places