Hillsdale's Nails

+1 517-437-3010

223 W Carleton Rd, Hillsdale, MI 49242 United States of America

Open Today: -

Quick Facts About Hillsdale's Nails

Hillsdale's Nails place seems to have several strengths based on the comments provided. Firstly, Helen and Jack, the owners, are highly praised for their skills and customer service. They have created a welcoming atmosphere and treat their customers like family. This personal touch can make a significant impact on the overall experience and may contribute to customer loyalty.

Another strength of the salon is its cleanliness. Multiple comments mention the neat and tidy establishment, as well as the absence of overwhelming smells that are often associated with salons. A clean environment can enhance the overall experience and make customers feel comfortable and relaxed during their visit.

The promptness and flexibility of Hillsdale's Nails place are also mentioned as strengths. One comment states that the salon took the customer in 20 minutes after they called, which implies efficient scheduling and minimal waiting time. Additionally, while appointments are usually fully scheduled, occasional cancellations may allow for walk-ins. This flexibility can be seen as a positive aspect for customers who may have difficulty scheduling appointments in advance.

Moreover, Helen's talent and skill in nail art are highly regarded in the comments. Customers express satisfaction and mention that they have never been disappointed by her work. This positive feedback can attract customers who are looking for creative and well-executed nail art.

The salon also received positive feedback for its pedicures. Multiple comments mention that the pedicures are great and feel good. This indicates that the salon excels in foot care and provides a relaxing experience for customers during pedicure sessions.

While Hillsdale's Nails place has several strengths, there are also a few weaknesses mentioned in the comments. One comment suggests that the prices may be an issue. It is stated that customers should make sure to give the correct amount for payment, as mistakes may not be rectified by the salon. This lack of reimbursement or communication regarding incorrect payment can create frustration among customers.

Another weakness mentioned in the comments is a negative experience where a customer had made an appointment for a fill and a pedicure but was told after completing the pedicure that there was no time for the fill. The comment also indicates that the quality of the pedicure was not satisfying, suggesting that the salon may have limitations in handling multiple services simultaneously. This experience might result in disappointment and dissatisfaction among customers who expect all scheduled services to be completed as agreed.

Based on the comments, it can be concluded that Hillsdale's Nails place has many strengths, including talented staff, a welcoming atmosphere, cleanliness, flexibility, and quality pedicures. However, there are also a few weaknesses in terms of price management and handling multiple services simultaneously. Overall, the salon appears to have a strong focus on customer satisfaction and provides a positive experience for many clients.

Best TL Reviews

Helen and Jack are the best!!

They have made Hillsdale their home and have always treated me like family. You will need to book ahead they usually are fully scheduled, but an occasional cancelation will allow for a walk-in or two. Helen has amazing talents and has never disappointed me with her skill of nail art. The pedicures feel great! It's a very tidy and comfortable establishment!

They took me 20 minutes after I called. She did a wonderful job! The salon is neat and clean and does not smell overwhelming like some other salons. I will be back every 2 weeks or so.

i got my nails done here and all though they were very nice and did descent. make sure you give them the right amount. if you don’t they won’t give the money back or tell you, you gave them the wrong amount!

Worst nail experience I've ever had I made an appointment for a fill and a pedicure. After completing my pedicure I was told that's all the appointment was for and they didn't have time. After looking at my toes I'm glad they didn't. It looks like a kid painted them

Helen does amazing work. ????????

Got in before my mom's funeral at the last minute. They are so sweet and did an amazing job on my nails & toes. Will definitely go back when I need another fill and pedicure.

They are extremely friendly and do a great job on your nails!

Jack and Helen are amazing. They do a great job. They were very gentle when I took my 85 year old mother to them. I refer people whenever I get a chance. Men, women and young people are welcome.