Quick Facts About Super Nails
Strengths of Super Nails place:
1. Quality service: Multiple comments praise the quality of the nail services at Super Nails place. Customers mention that their nails look amazing and that the technicians listen to their requests and deliver results.
2. Friendly staff: Several comments mention the friendliness of the staff at Super Nails place. Customers appreciate the polite and welcoming attitude of the employees, which contributes to a positive experience.
3. Variety of polish options: One comment highlights the fact that Super Nails place offers a wide range of polish options that may not be available at other salons. This variety allows customers to choose from a greater selection and find their desired colors.
4. Experienced nail technician: One comment specifically mentions Judy, who is described as being skilled and doing nails well. This indicates that Super Nails place has experienced staff members who can provide high-quality services.
Weaknesses of Super Nails place:
1. Overpriced: A negative comment mentions that the prices at Super Nails place are considered high. This could be a weakness for the salon if customers feel that they are not getting enough value for their money.
2. Inconsistent quality: One customer complains about the terrible quality of the nails, mentioning that they broke easily within two weeks. This inconsistency in quality raises concerns about the longevity and durability of the services provided by Super Nails place.
3. Hygiene issues: A negative comment highlights hygiene issues at Super Nails place. The customer mentions that the tools were dirty with dead skin and that the bowl had not been cleaned properly. This lack of cleanliness can be a major concern for customers, as it raises questions about the salon's commitment to maintaining a sanitary environment.
4. Rude staff member: Another customer complains about the rude behavior of a staff member at Super Nails place. The employee was rough during the service and did not respond well to customer requests. This negative interaction can greatly impact the overall experience for customers and deter them from returning.
5. Lack of communication: One comment mentions that the technician barely communicated with the customer, which can make the experience less enjoyable. Effective communication is important in ensuring that the customer's needs and preferences are met during the service.
6. Use of illegal products: A customer claims that Super Nails place uses illegal products on customers' nails, specifically mentioning MMA monomer. This raises concerns about the salon's adherence to safety and ethical standards, as using such products can potentially harm customers' nail beds and overall nail health.
In conclusion, Super Nails place has several strengths, including quality service, friendly staff, and a variety of polish options. However, there are also notable weaknesses, such as being perceived as overpriced, inconsistent quality, hygiene issues, rude staff members, lack of communication, and allegations of using illegal products. It is important for Super Nails place to address these weaknesses in order to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
Took my girls here and we all 3 got a full set of gel nails. Great services! Very friendly! Our nails look amazing! Will be going back!
Love this place been going for years. Judy is the nicest person and does nails so well. Would recommend them to anyone.
Over priced! Terrible quality! 1st salon I've tried in Tullahoma and terribly disappointed! My nails are breaking and I don't even know how. I'm not even feeling them break (there just gone all of the sudden) 4 are broken under 2weeks! Will not be returning.
Judy did an amazing job! Much better quality as opposed to other shops I've been to. Listened to what I asked for and made it happen in less time then I anticipated. The shop also had more options of polishes that I haven't seen at other shops.
I took me and my mom for pedis. We walked in stood for maybe 15 mins picked our color and was seated. The bowl had not been cleaned it still had tools from the previous client. I then was looking for the remote for the massage chair to see on the floor numerous tools that was very dirty still with dead skin on it. We soaked our feet after they put the sanitation tablet in the water. Even then I just didn't feel comfortable with the use of the tools. I just asked for a color change after sitting for 30 mins without the jets running. She charged me $25 for a nail trim and color change for gel and charged my mom $20 and didn't even trim her nails and it wasn't even gel! The woman was so very rude and rough after I told her we just wanted the nail change to where I almost walked out with half finished paint on my nails. I absolutely will never recommend this place.
I’ve been to many salons over the years. This was by far the best experience!! Very friendly, clean and my nails look amazing!! I highly recommend them!!
Update 8-18
Went back to Wendy and she was amazing!!!
I do believe in second Chances!!
Listen, the girl was polite and smiled but barely said a word to me! To top it off, she cut me! I’ve been getting pedicures for years and this rarely happens! Maybe it was a bad day but please make sure they pay attention when cutting/trimming your nails and cuticles!
Coming here was a "okay" experience, the man didn't wanna talk, which is fine but he ignored everything I said. My nails were a lil messy but I still really liked them until I went to get a new set from somewhere different. This place is using illegal products on your nails! MMA monomer will look like gel when you put it into acetone. This stuff will break your nail bed and may cause worse problems. PLEASE DONT COME HERE
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