Deja Vu Nails

+1 717-240-1290

150 N Hanover St, Carlisle, PA 17013 United States of America

Open Today: -

Quick Facts About Deja Vu Nails

Deja Vu Nails has received both positive and negative comments, allowing us to assess its strengths and weaknesses. Based on the comments provided, we can analyze its strengths and weaknesses as follows:

Strengths:

1. Experienced and skilled technicians: Customers have praised the nail technicians at Deja Vu Nails for their expertise and the quality of their work. Comments indicate that the nail techs are able to restyle and fill nails effectively, resulting in great outcomes.

2. Customization and customer service: The salon has been commended for its willingness to work with customers to find the perfect nail style that suits their preferences and nail bed shape. The staff is friendly and engages in conversations with customers, creating a positive and personalized experience.

3. Clean and neat environment: Multiple customers have praised the cleanliness and neatness of the salon. Cleanliness is especially important during the COVID-19 pandemic, and Deja Vu Nails seems to prioritize maintaining a clean environment for its customers.

4. Good value for money: A customer mentioned that the prices at Deja Vu Nails are reasonable, and they were satisfied with the quality of the service provided. This indicates that the salon offers a good value for the price paid.

Weaknesses:

1. Appointment delays and wait times: One customer mentioned that they had to wait for their appointment, and the overall process took longer than expected. Another customer mentioned that out of the three appointments they made, only one was done on time. These comments suggest that Deja Vu Nails may struggle with managing appointments efficiently and minimizing wait times.

2. Uncleanly feel and unsanitary practices: A customer reported a negative experience with the presence of dogs in the salon, which made them feel like the environment was unclean. Additionally, another customer claimed that they developed a fungal infection after visiting the salon, and the staff blamed them for it. These comments raise concerns about the salon's sanitation practices and how they address customer concerns.

3. Poor customer interaction and service: One customer mentioned that a younger lady, presumed to be a nail technician, displayed irritation and failed to acknowledge customers face-to-face. This comment suggests that some staff members may have poor customer service skills, which can negatively impact the overall experience for customers.

4. Lack of walk-in business: One customer noted that the salon often closes early and rarely has customers present for walk-in services. This comment indicates that Deja Vu Nails may struggle with attracting walk-in clients, potentially affecting their overall business and financial success.

Overall, Deja Vu Nails has strengths in terms of experienced technicians, customization, cleanliness, and reasonable prices. However, the salon faces weaknesses such as appointment delays, potential uncleanliness, poor customer service, and a lack of walk-in business. It is crucial for Deja Vu Nails to address these weaknesses to enhance their overall customer satisfaction and business success.

Best TL Reviews

I really liked this place! Jessie was my nail tech and I loved her and her work!She was able to fill my nails and restyle it well!! You could tell she was experienced. I usually don't trust out of town techs because they aren't my usual at home that I trust, but I took a chance. My nails came out great!!! Thank you!

In town for a swim meet, made 3 appointments three days in advance and only one was done on time, other two waited…whole process took an hour and a half. Dogs were cute but created an uncleanly feel. Another client stormed out and sent her boyfriend back to get her money back because she was dissatisfied. Definitely a little unnerving..

Best nails I have ever done! The sweet Nancy worked with me testing things to find exactly what I needed and would look good on my nail bed shape. I'll be back again and again!

I'm working in the area temporarily and chipped a nail like a week and a half ago. I went to a nail salon, won't say no names, lets just say they call theirselves "the Best in Carlisle". Lies. I get dipping powder,(real nails no tip) they had my nails jacked up, couldn't bear to look at them. HOLLYWOOD NAILS, brought me back. Omgosh, super friendly, professional and welcoming service. Will definitely be back. Thanks Snow and Ty pedi on fleek. Thanks to Nancy for correcting someone else's mess up. Highly recommend...

I got my nails done here 2 weeks ago & I’m still getting all kinds of compliments for how great my nails look. I would definitely recommend this shop! Btw the owner who did my nails that had real conversations with me, absolutely made my day & I loved having the “shop dog” hang out by my feet the whole time I got my nails done. He definitely made the whole 10x better than it already was.

My fiance got her nails done a few days ago here. The next day started getting bumps and blisters on fingers went in to talk to them about it. They said it was her fault the she got a fungal infection. 65 dollars for this. Never happened at any other nail salon steer clear of these unsanitary crooks.

I got a gel fill here and a pedicure. I must say that my experience was amazing! It was so good! The lady that did my nails was incredible and she did an amazing job! They look so much better than they did before! I would highly recommend this place to anyone who wants their nails and toes done for a very reasonable price! Their place is so clean and neat. It’s amazing! Especially during this pandemic when being clean is so important. I will for sure be coming back!

Younger lady always doing her own nails doesn't acknowledge you face to face, always seem irritated. Close early and never anyone there for service for walk ins. They get 1 star for me and they changed the name as if that would get them more service smh!