Quick Facts About Sapphire Nail & Spa
Sapphire Nail & Spa place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, there are a few positive comments from customers who had a good experience at the salon. One customer mentioned that they loved their nails and described them as a simple yet elegant look. They also appreciated that the gel nails felt natural and not too thick. Another positive aspect mentioned by a different customer was the on-point designs that they requested. They also noted that the prices were reasonable and the service was efficient and friendly. Additionally, there were comments about the salon being clean and cozy, which adds to the overall positive experience.
On the other hand, the salon has several weaknesses as described in the negative comments. One customer mentioned that their sisters went to get their nails done for a wedding, but the salon gave the bride the wrong thing. They had to come back to fix it, but the salon almost made the same mistake again. Furthermore, during the process, the nail technician filed the bride's nails until they bled, which is a major concern in terms of safety and professionalism. The same customer also mentioned that they received the worst simple paint job and were pressured to pay early before the service was completed. The salon even charged for an entirely new set of nails after messing up the bride's nails, which seems unfair considering the initial mistake was on their end. Another negative aspect mentioned was the unprofessional behavior and poor quality nails. The employees started yelling at each other in a different language, causing discomfort and confusion. Additionally, a customer mentioned that their pedicure experience was the worst they had ever received. The salon didn't properly shape cuticles, didn't apply foot mask on the feet, and didn't give a proper foot massage. They also mentioned that the paraffin wax burnt their skin, and the polish looked like it was done by a child. The customer also noted that the salon's pricing was higher compared to other salons they had been to.
In summary, Sapphire Nail & Spa place has some strengths such as good designs, reasonable prices, efficiency, friendliness, cleanliness, and cozy atmosphere. However, there are significant weaknesses including mistakes with services, unprofessional behavior, poor quality nails, rushed and unsatisfactory pedicures, and higher pricing compared to other salons. It is important for the salon to address these weaknesses in order to improve their overall customer experience and reputation.
Best TL Reviews
My sisters went here to get their nails done for a wedding. They gave my sister (bride) totally the wrong thing. We called and they said come in and fix it, so we did. They almost gave her the wrong thing, again. So I asked to clarify and they were clearly annoyed but fixed it. However,
the nail tech filed my sister's nails til they bled and a man gave me the worst simple paint job I've ever had. He then pressured us to pay over and over WAY before they were finished so we paid early with wet nails in the middle of the service. They charged for an entirely new set of nails after messing up the bride's nails. I asked why it was so expensive and four employees started YELLING at each other in a different language. The yelling went on for about five minutes until the man asked my sister if she'd just pay it and she said yes. So we did. The nail techs then proceeded to explain to us 5 separate times over the course of the hour how to ask for it correctly. They did apologize for his behavior and the yelling but.... Super unprofessional and poor quality nails. Do yourself a favor and go somewhere else.
Saw the recent, good reviews and saw it was under new management so gave it a try. Worst pedicure ever. Start with nail shaping and cuticles- left my cuticles looking worse than when I came in. The foot mask- they only put it on my legs. Not on my feet at all. I paid extra for extra foot massage- he literally just rubbed oil on my shins the whole time. When I asked if he could rub my feet, he touched them for a second then went back to my shins.. Then the parafin wax—- they literally burnt my skin with it. And I don’t have sensitive skin. Finally the polish- looks like a child did it. The only reason it got 2 stars was because he was nice. I don’t usually leave bad reviews- but with all the 5 star reviews lately I don’t want other people to be surprised if they get the bad experience I got. Oh and their pricing is also higher than some of the best salons I’ve been to. Will not ever be back.
My second time coming to this nail spa. I love my nails, simple look but elegant. The gel nails was not too thick like places I've been before so it feels really natural. I would recommend it, will be coming back for my brothers wedding.
They were in such a hurry. The acrylic on almost every nail is lumpy. The tech tried to blame it on the gel polish. One nail maybe but not 8 out of 10. Would NOT recommend this salon. I have had my nails done for 20+ years. I could’ve done a better job.
Sapphire Nail and Spa is under new management and is offering 30% off services this month. My friend and I had a great time! We were greeted by each staff member. There was no wait! We were offered drinks and candy. The service was great. The staff were friendly and very serving. I love my baby blue pedicure. It turned out great!
The designs I request for are always on point! Not only are the prices reasonable but service is great too! They are super efficient and friendly. The salon is a very cute, cozy and clean.
The absolute WORST pedicure I’ve ever received in my life. I get pedicures every 2 weeks. I asked for a deluxe pedicure that comes with a 12 minute massage. After she was so fast and didn’t make my toes nor my pedicure as it should be, she completed my pedicure in RECORD fashion of a whole 22 minutes. I’ve never gotten a pedicure that fast.
I would never recommend this place anything except to close permanently!!!
Very professional done Pedicure and manicure. All the ladies were very nice , the place is very clean. I came without appointment and I just wait 10 minutes. I really like this place and I highly recommend it.
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Sapphire Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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