Quick Facts About C T Nails
CT Nails, based on the comments provided, has several strengths that contribute to its positive reputation and customer loyalty. These strengths include skilled and talented staff, reasonable prices, a beautiful and clean salon space, and excellent customer service. However, there is also one weakness mentioned, which is the salon's apparent disregard for appointment punctuality.
One of the biggest strengths of CT Nails, as highlighted by multiple comments, is the skill and talent of their staff. Customers consistently praise the high-quality work done by the nail technicians, specifically mentioning eyebrow services and nail art. Kim, in particular, is mentioned as an exceptional artist when it comes to creating perfect eyebrow arches. Another commenter specifically mentions John's ability to create long-lasting manicures that still look amazing weeks later. This demonstrates the proficiency and expertise of the staff at CT Nails, as well as their ability to consistently deliver satisfactory results.
Reasonable prices are also mentioned as a strength of CT Nails. Customers appreciate that they can receive high-quality services without breaking the bank. This affordability factor is likely a contributing factor to the long-term patronage of some customers who have been visiting the salon for over a decade.
The physical appearance of the salon's new location is highlighted as a strength as well. Customers mention that it is charming, beautiful, clean, and modern. This reflects positively on the salon's overall image and creates a pleasant environment for customers to enjoy during their appointments.
Customer service is also mentioned as a strength of CT Nails. Commenters appreciate the friendly and professional staff who treat customers like family or longtime friends. The rapport that the staff has with customers, their ability to remember names, and their genuine care for customers' well-being are all factors that contribute to a positive overall experience. Additionally, the importance placed on sanitation is mentioned by one customer, highlighting CT Nails' commitment to maintaining a hygienic environment.
Despite these strengths, there is one consistent criticism mentioned in the comments, which is the salon's apparent lack of respect for customers' time. One customer mentions that they have been consistently late for appointments, with no apology or remorse shown. This lack of punctuality can be seen as a weakness, as it negatively impacts customer experience and may lead to dissatisfaction and potentially lost business. Time management is an important aspect of running a salon, and CT Nails should address this issue to maintain customer satisfaction.
In conclusion, CT Nails has several strengths that contribute to its positive reputation, including skilled staff, reasonable prices, a beautiful salon space, and excellent customer service. However, the salon should improve their punctuality to address the mentioned weakness. By addressing this issue, CT Nails can ensure a consistently positive customer experience and maintain their reputation as a highly recommended salon.
Best TL Reviews
I won't get my eyebrows done anywhere else- Kim does an amazing job! I'm always greeted with a smile, the prices are reasonable, and the new building is the best-looking salon I've seen around. Highly recommended!
This is the best salon ever... and I mean- ✨THE BEST✨ I've been going to them for about 7 years and all I can say is that they're still the best place I've been in all the 15 years of being alive. HIGHLY RECOMMEND
Super friendly staff. Their new location is beautiful, clean and charming. If you’re looking for THE BEST service for manicures and eye brow waxing this is the place. John does my nails and they are able to last weeks and still manage to look amazing and Kim is a true artist when it comes to making perfect eyebrow arches to fit my face. Yes the wait time might be a little longer but it’s totally worth it ! I’ve been a customer for 10 years and I refuse to go anywhere else because the quality work and service here can not be beat.
I've been getting my nails done at CT Nails for 10 years now and they always do an amazing job! I highly recommend them for any occasion. They've turned my nails into artwork for holidays, birthdays and even my wedding. And the people who work there are amazing, too! I can't thank them enough.
I didn't get exactly what I asked for, but they did stay open late to finish my nails and they came out looking cute. This is after a couple of days with regular polish.
Great Place. The staff and owners are very sweet, professional and really good people. The new space is amazing. It’s so clean and modern. Great job. NOW, The most important part of any nail salon ( and it is VERY difficult to find ) and should be the number one things all clients look for is ........ Sanitation of equipment they are using on your nails. CT nails uses sealed packs of instruments that have been cleaned and heated and fresh basin liners ever time, on every client so you never need to ask. That is so important and it reduces your risk of potential infections which can have life changing consequences. Thanks for all you do to make my experience the best it can be.
Won’t go anywhere else. This place feels like home as everyone is treated as family or longtime friends. I’ve been a customer here for over a decade and it’s so refreshing to watch the rapport they have with all their customers. They remember your name, they ask about your family and they genuinely care. John usually does my manicures and he does an amazing job every time. They last 3-4 weeks and I am always complimented on them. Kim does our eyebrows and she makes them perfect every time ! So beautifully done that random people always comment and ask where I get them done. Christy does a great pedicure and makes me so relaxed with the leg and foot massage with the deluxe that I want to fall asleep. If I could afford to I’d be there every week for a pedicure from her to pamper myself. She does an amazing job with my French pedicures they last for so long and look beautiful. Everyone here is super friendly. Prices are reasonable. Their new location is beautiful ! Their pedicure chairs are comfortable and when it comes to nail designs they amaze me by their freehand talents. You won’t be disappointed with CT Nails.
Is there a such thing as too much business?They do a good job but after coming three times, this was my last because they have no concept or respect of my time. Every time I have come they have been 20 minutes or more late for my appt. including when I came during the week. At no time has there ever been an apology nor have they seemed remorseful for my time. I like the massage chairs but I'll be going back to Blush for my pedicures. They start at your apt time, that alone is worth the price.
C T Nails Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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