Quick Facts About Miami Beauty Supply
Miami Beauty Supply has both strengths and weaknesses based on the comments provided by customers.
One strength of the store is its unique selection of half-wigs at reasonable prices. One customer mentioned that they were grateful for the store carrying half-wigs as it was the only place they could find them at the time. This suggests that Miami Beauty Supply offers a good variety of products that may not be easily found elsewhere. Additionally, the store is well lit and has a wide range of hair care products, which is another positive aspect mentioned by a customer.
Another strength mentioned by a customer is the friendly and helpful staff. The man who sold the hair was described as being very helpful and nice. This indicates that the staff at Miami Beauty Supply is attentive to customers and provides good customer service.
However, a weakness of the store is the negative experience some customers had with the customer service. One customer mentioned feeling uncomfortable due to being followed around the store like they were going to steal. This suggests that some staff members may have treated customers poorly, which can discourage them from returning to the store. Another customer mentioned that the owner and other employees give off "creep vibes," which further reflects poorly on the store's customer service.
Another weakness is the inconsistency in service and quality. One customer mentioned that they had a good experience initially, but later, they were sold horrible wigs and felt overcharged for products. This inconsistency in service and quality can erode trust and loyalty from customers.
Additionally, there have been issues with incorrect billing at Miami Beauty Supply. Multiple customers mentioned instances where they were overcharged or had mistakes in their bills. One customer even mentioned having to drive back to the store to collect their change. This reflects a lack of attention to detail and proper handling of transactions, which is a significant weakness for a business.
Furthermore, there were comments about the owner not being polite and exhibiting negative moods. This suggests that there may be issues with the management of the store and the professionalism of the staff.
Despite the weaknesses, there are positive aspects of Miami Beauty Supply mentioned by customers. The store has a good selection of products at affordable prices, and some customers appreciate the friendly and helpful staff. However, the negative experiences with customer service, inconsistent quality, billing errors, and unprofessional behavior of the owner and employees pose significant weaknesses for the store. Improvement in these areas is necessary for Miami Beauty Supply to provide a better overall customer experience.
Best TL Reviews
I liked this store. It was the only place at the time that sold half-wigs and it was really reasonably priced. At one time I thought ???? they no longer sold them but the man who sold me the hair said that they are going out of style. I am grateful he had it for me. He was very helpful and nice. The place was well lit and full of good hair care products.
Got a great nude lip gloss????
The store has almost everything that you’re looking for. But I hate the fact that we can’t shop in peace without being followed like we’re going to steal. It’s really uncomfortable and make me not want to go back. Seriously do better with your customer service! And the owner and the other guys that work there give creep vibes. Only giving a 3 star because I always find what I’m looking for, other than that they deserve a 1star for following Women around the store making them feel uncomfortable.
If I could give a zero I would! Pretty disappointed with this beauty supply. I have been here several times and the first couple times I felt the service and quality were good. Then, this last couple times, I was sold some horrible wigs and told I was given the “10%” discount yet when I got to the register and was rang up it was still the same price. Then bought a face mask and he said he forgot to charge me for it so I gave him cash. I go to my car and look on my receipt and there are no prices for what anything actually was, so he probably overcharged for everything. It’s my fault for not being more direct and asking but I will never spend another dime in that place. They lost a frequent shopper!!
Very nice people run this store. Every time I come here they greet you. Store is clean with good products at a good price.
PLEASE TO CHECK YALL BILL BEFORE YOU GO TO THE REGISTER
BECAUSE THE RECEIPT ONLY COMES WITH THE TOTAL
THIS HAPPENING THREE TIMES I HONESTLY WILL NOT GO BACK THERE I ALWAYS GO THERE TO BUY
THE FIRST TIME I WENT THERE MU BILL WAS MORE THAN IT SUPPOSE TO BE SO I SEND MY SISTER BACK FOR MY CHANGE BECUASE I WAS GOING TO ANOTHER STORE, HAPPEN TO ME AGAIN I HAVE TO DRIVE BACK THERE FOR MY MONEY THWY SAID SIE BPDY BILL WAS ON TOP OF MINES SO IT GOT CALCULATED TO MY BILL, ???????? NOW TUESDAY NIGHT IT HAPPEN AGAIN I WONT GO BACK N WHNE U CALL IS LIKE ITS A PROBLEM PPL WORK HARD FOR THERE MONEY THE THINGS OS ALREADY EXPENSIVE N YALL STILL TRYING TO ADD MORE MONEY N THE BILL SIDE WAYS AM NOT EVEN UPSET BECAUSE ITS MY FAULT FOR GOING BACK BUT HOPEFULLY PPL ACTUALLY READ REVIEWS N GOING THERE CHECK UR BILL YOUR SELF BECAUSE YOU WILL GET ADDITION CHARGES I GUESS IT EXTRA TAXXXXXXXXXXX
Owner was not polite.
Hes normally more attentive, i'll say he must have been going trugh something.
Still as a customer I shouldn't have to deal with his moods.
A little out of my way...but so worth it. Best prices..and even better selection...of lashes and hair!! The owner is sooo friendly and gives the ladies the right suggestions!!
Miami Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
Places
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