Quick Facts About Kisses Nails
Kisses Nails place has received both positive and negative comments from customers. In order to analyze their strengths and weaknesses, we will examine each comment and identify recurring themes.
Strengths:
1. Friendly and accommodating staff: Several customers have praised the employees at Kisses Nails place for being nice and doing a great job with their manicures and pedicures. This indicates that the salon has a friendly and welcoming atmosphere, which is important for customer satisfaction.
2. Cleanliness: Multiple customers have mentioned that the salon is clean. A clean environment is crucial for maintaining hygiene standards and creating a comfortable experience for customers.
3. Long-standing customer loyalty: One customer mentioned being a customer for over 10 years, while another mentioned coming to the salon for over 15 years. This demonstrates that the salon has successfully built long-term relationships with its customers, indicating a high level of customer satisfaction and trust in the salon's services.
4. Good results: Many customers have stated that their nails look great after visiting Kisses Nails place. This indicates that the salon provides quality services and produces satisfactory outcomes for customers.
Weaknesses:
1. Communication issues: Several customers have mentioned issues with communication and difficulties in getting their specific requests fulfilled. This includes pricing discrepancies, misunderstandings regarding services, and dissatisfaction with the outcome of their manicure or pedicure. These comments indicate a need for improvement in customer communication and ensuring that customers' requests are understood and met.
2. Poor customer service: Comments mentioning rude staff, negligence towards customers' requests, and feeling trapped by the manager suggest a lack of professionalism and proper training in customer service. Improving customer service and ensuring the satisfaction of each customer should be a priority for Kisses Nails place.
3. Pricing inconsistencies: One customer mentioned discrepancies between the prices displayed and the actual charges. This demonstrates a lack of transparency and honesty in the salon's pricing policies. Customers should be able to trust that the prices displayed are accurate and consistent.
4. Quality issues: Some customers have expressed dissatisfaction with the durability of their nails, with issues such as chipping and breaking shortly after their visit. This suggests a potential weakness in the quality of the products or techniques used by the salon. Maintaining high-quality standards and using reliable products is essential for customer satisfaction.
In conclusion, while Kisses Nails place has strengths such as friendly staff, cleanliness, long-standing customer loyalty, and good results, they also have weaknesses in communication, customer service, pricing inconsistencies, and potential quality issues. Addressing these weaknesses and improving these areas will help the salon enhance customer satisfaction and reputation.
Best TL Reviews
Absolutely adore this salon! The employees are so nice and have always done a great job for my manicure or pedicure. Recommend!
They’re Races I Came There At 6:20pm & Wanted A Pedicure & Manicure & They Told Me Okay I Said How Much $40 Pedicure $30 Manicure So I Said Iont Want The Manicure Just Gel On My Regular Nails The Owner Said $28 I Said How If I’m Not Getting The Manicure. So I Said No Gel Just The Manicure She Said $15 Ma’am You Trying 2 Make Me Get Something I Don’t Want I Just Want Gel Polish On My Hands So Now She’s Saying I Can Only Get A Pedicure & Not Manicure Bcuz I Don’t Want A Manicure & Just Gel Polish……….. All The Workers Was Free & Wouldn’t Do My Manicure I’ve Been Getting My Feet Soaked Since 6:30pm @ 6:55pm A Women Came 2 Start My Services When & 2 Of The Workers Left & 2 Are Just Sitting Here They Couldve Did My Nails, 1 Worker Is In The Popping Leaves Off Vegetables Bcuz I Didnt Want Manicure They DIDNT Wanna Give Me The Service I Was Asking For & When I Walked A Caucasian Lady Was Getting Her Nails & Feet Done @ The Sams Time SMH
Julie always does an amazing job whether l am doing a routine manicure to a pedicure with a scrub. My hands look polished whenever l leave the salon. I have been a customer for over 10 years. This salon is clean, willing to accommodate special requests, and the women aim to please. I've recommended them over the years for a from everything to a quick fix to a special event.
Was there 1 week ago for Dip I will never go back 6 out of 10 have either broken or chipped to where I had to file them
When I called I was told their to busy to fix them today but they would look at them... very bad business I will never go back lesson learned.
Linda was rude and did not want to be there. I asked about 10 times for my nails to be done a certain way and she ignored me, going off on her own. I stopped the session and she proceeded to nearly make my nails bleed when removing the incorrect polish. The next girl was muttering under her breath about how it's my fault my nails are short and thin. Thanks... It's genetics and I have to keep my nails relatively short for my job.
Other nail salons have had no issues in the past with my nail length or thin nails.
It was impossible to breathe in there and it was hot. AC and ventilation felt like they were broken.
When I tried to leave before the second girl tried to fix my nails I felt like I was cornered by the manager and could not leave.
Terrible service
Rude ladies
Overpriced.
And I asked in advance for a hand massage and scrub and they said they would do it. They never did, but I was still charged the price they quoted me for it.
And the hand massage afterwards was like pulling teeth, even then it was less than a minute long.
I will not be back.
Find another salon if you are looking for a relaxing time.
Friendly, clean and my nails look great! Been coming here for years and I'm never disappointed!
I love my nails, I’ve coming to this salon over 15 years, and now my girls come here also, we always satisfy with the service!
Prrices were different then the board states and door was told those are incorrect from years ago.false advertising and would not honor.
Place Pictures
Kisses Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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