Happy Spa Nail & Hair

+1 586-778-3353

21619 Harper Ave, St Clair Shores, MI 48080 United States of America

Open Today: -

Quick Facts About Happy Spa Nail & Hair

Happy Spa Nail & Hair place, based on the comments provided, has a mix of strengths and weaknesses.

One strength of Happy Spa Nail & Hair place is the professionalism and relaxation they provide. The first comment highlights the professional and relaxing experience the customer had during their visit. This suggests that the staff at Happy Spa Nail & Hair place are skilled and provide a soothing environment for their customers. Additionally, the customer mentions that they are now a new customer and that the salon is conveniently located. This indicates that Happy Spa Nail & Hair place has the potential to build a loyal customer base.

Another strength of Happy Spa Nail & Hair place is their ability to keep up with new trends and provide a wide range of options. One customer appreciates the salon's variety of color options and the ability to add bling to their nails. This suggests that Happy Spa Nail & Hair place is up to date with current trends in nail designs and is able to cater to different preferences. The customer also expresses trust in their nail technician, which implies that Happy Spa Nail & Hair place has skilled and reliable staff members.

However, Happy Spa Nail & Hair place has some weaknesses based on the comments as well. One customer had a disappointing experience with their manicure. They mention that the nail polish was old and did not dry properly, resulting in smudged nails. They also express dissatisfaction with the overall quality of the manicure. This suggests that Happy Spa Nail & Hair place may have issues with the maintenance and quality control of their nail products and services.

Another weakness mentioned in the comments is the lack of professionalism and rush in service. One customer experienced a rushed pedicure and observed that the salon reused foam flops and toe separators, which they considered unhygienic. This indicates that Happy Spa Nail & Hair place may have issues with cleanliness and maintaining high standards of professionalism. Additionally, the customer feels that the price of services is too high for the quality provided, suggesting that the salon may need to reassess their pricing strategy in relation to the quality of their work.

Another weakness highlighted in the comments is poor customer service. One customer had a negative experience during their visit, mentioning that the nail technician was on their phone while working and that their fiance's nails were messed up. The customer also mentions that the salon employee asked for a tip despite the poor service provided. This indicates a lack of professionalism and attentiveness to customer needs, which can significantly impact the reputation of the salon.

In conclusion, Happy Spa Nail & Hair place has strengths in terms of professionalism, relaxation, and keeping up with trends, but they also have weaknesses in areas such as product and service quality, cleanliness, pricing, and customer service. Addressing these weaknesses can help improve the overall customer experience and reputation of the salon.

Best TL Reviews

Today was my 1st time visiting this place and......OMG everything was so professionally relaxing. Lena got me together from doing my full set to doing my wax pedicure! Omg my feet were soooo rough, but Lena got me together! I'm officially a new customer and they're only 15 minutes away from my house.

I love happy nails! They are friendly, personable and always up to date with the new popular trends. Mimi is amazing & always does my nails. She never fails to amaze me with her outstanding skills. I'm alittle OCD and she always makes sure I leave happy & doesn't hesitate to fix any minor imperfections if needed(: I don't trust anyone else to do my nails. I've been coming to this nail salon for a couple years now. They have a ton of color options which is a plus .... And if you like BLING on your nails like I do....Then you came to the right place. Thank you Mimi for always being so accommodating ❤️ can't thank you enough.

I got a pedicure and manicure. The pedicure was great but the manicure was a disaster. I don’t like using dip or shellac because it destroys my nails. The nail polish wouldn’t dry because it was old and needed to be replaced. My nails looked like a kindergartner painted them anyway. I had to leave and had waited about 15 minuted for my nails to dry. They didn’t last more than 5 minutes. Both toes and nails smeared and my toes had been done first. I tried to get some of my money back(not all) because the deluxe pedicure was good, just not the polish. I don’t recommend going here. This was disappointing.

Haven’t been to this shop in years because I live out of town. Thought I’ll come back to a spot I’m used to and they’re definitely not the same as they were before. It’s true when they say the foam flops are being reused as well as the toe separators. That is gross and I had to call it out. They were rushing and I don’t think that should be the case just because someone else walked in. Now I have to get my pedicure re-did elsewhere unfortunately because it’s pretty sloppy. I’m in the chair and I deserve quality time and work being done as a client. Not fair and very unprofessional. Plus it’s too expensive especially for the quality of work, that’s a lot of audacity and I won’t be back.

They made me wait for 30min after my pedicure so one particular nail tech could do my nails. I guess he was the only one who could do ombré. But he couldn't either ???? and my toe nails were uneven. High price, subpar quality

Walked in with the people opening the door at 10:00..10:30 came and asked if a nail tech was coming in..yes in 30 minutes...should have been told that sooner!!...lost my business!!

Amazing service!! Tim did a fantastic job on my nails!! Very good prices! Absolutely will return!

My fiance and daughter have been coming to this salon for years. 3 days before our wedding (finally) she had her nails and eyebrows done.. the women doing her nails wouldn't look up from her phone while working.not only did they mess her nails up but ripped the shin above her eye BADLY..thanks for ruining the wedding photos.. Then had the nerve to ask for a tip... Customer beware