Wags N Whiskers 2nd Generation LLC

+1 270-781-3991

622 State St, Bowling Green, KY 42101 United States of America

Open Today: -

Quick Facts About Wags N Whiskers 2nd Generation LLC

Wags N Whiskers 2nd Generation LLC appears to have several strengths based on the comments provided. These strengths include professional and thorough service, friendly staff, good prices, and a focus on customer satisfaction. Customers have also praised the quality of grooming services, such as the dog's appearance and smell after being groomed at Wags N Whiskers. The owner, Shamora, is also specifically mentioned as being kind and caring towards both pets and their owners.

One of the primary strengths of Wags N Whiskers is their reputation for providing high-quality grooming services. Multiple customers mention that their dogs looked amazing and smelled great after being groomed at this establishment. This suggests that the groomers at Wags N Whiskers are skilled at their craft and take pride in their work.

Another strength of Wags N Whiskers is their affordability. Customers have commented on the reasonable prices for the grooming services provided. This is important as grooming can be a recurring expense for pet owners, and having a reasonably priced service allows more people to afford the care their pets need.

The friendly and professional staff at Wags N Whiskers is also a notable strength. Customers mention that the staff is friendly, helpful, and provides exceptional customer service. This is important as it creates a positive experience for customers and reflects well on the business overall.

Additionally, the positive comments about the owner, Shamora, indicate that she is highly regarded by customers. Her kindness, care for both pets and owners, and attention to detail are all strengths of the business. This suggests that the business is well-managed and that Shamora has built a good rapport with her customers.

However, there are also a couple of weaknesses mentioned in the comments. One customer mentions that they called to get their dogs groomed but were informed that the business was extremely busy and it may take a few days to get an appointment. While this indicates that Wags N Whiskers is popular and in high demand, it could potentially frustrate customers who are looking for immediate service.

Another comment mentions an encounter with a rude employee, describing the person as extremely rude and passive-aggressive. This suggests a potential issue with customer service, as rudeness from staff members can create a negative experience for customers and may deter them from returning or recommending the business.

In conclusion, Wags N Whiskers 2nd Generation LLC has several strengths, including high-quality grooming services, affordable prices, friendly and professional staff, and an owner who is highly regarded by customers. These strengths contribute to the positive experiences customers have had with the business. However, there are also a couple of weaknesses mentioned, such as potential delays in getting appointments and encounters with rude staff members, which may need to be addressed to further improve the overall customer experience.

Best TL Reviews

Is there anything better than a happy, freshly laundered dog? Been taking Zeke, our German Shepherd, to Wags & Whiskers for 8 years. Professional, friendly, & thorough. Highly recommend their service.

I've taken my dog, Louie, here two times and they do a fantastic job. He looks amazing and smells so good. I dont know what they use, but he smells amazing, like baby powder. They clip his nails too, great price and the quality you cant beat.

First visit for our Rizzo! She was definitely a mess due to qurentine. She looks great! We will definitely be coming back. Thank you for loving our pooch!!

Very good, I called couple days ago to get my ???? groomed but there message said they where extremely busy and it may take a few days to get a appointment I will wait till I get a call or date to bring my 2 dogs in for a spa day.

Great services. Shamora and her team never disappoint! Very affordable and friendly folks.

I only have great things to say about Wags N Whiskers. This was my first time here with my Australian Shepherd, Reese. They did an amazing job with his cut. I couldn't be happier. Shamora, the owner, is very kind and certainly cares about you and your pet. I will continue to use Wags N Whiskers as our go to groomer.

Lady I dealt with was extremely rude, for absolutely no reason. Moment I even walked in, she was glaring.

Extremely passive aggressive.

I recommend going somewhere else.

I couldn't imagine with behavior like that, would treat animals nicely as well.

I've honestly never taken time to write a review before, but WOW! I've been trying to find a groomer in BG for a while now for my toy yorkie. Not only was she cut EXACTLY how I wanted but customer service was exceptional. Will definitely continue taking her here. Thanks ladies!