Quick Facts About Impression's Beauty Salon
Impression's Beauty Salon has received a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Strengths:
1. Skillful and Competent Staff: Several customers praised the staff at Impression's Beauty Salon, commending their professionalism and expertise. Comments highlighted the high quality of the hair services provided, such as knotless plaits and braids. This indicates that the salon has skilled hairdressers who can deliver excellent results.
2. Friendly Atmosphere: Multiple reviews mentioned the friendly and welcoming atmosphere at the salon. Customers appreciated the laid-back environment and felt comfortable during their visit. A friendly atmosphere can contribute to a positive customer experience, making them more likely to return for future services.
3. Efficient and Fast Service: Several customers noted the speed and efficiency of the salon's services. Prompt appointments and quick turnaround time are valuable to customers who have busy schedules or limited time availability. Fast service can also be an advantage for the salon in terms of attracting customers who prioritize efficiency.
4. Positive Social Media Presence: A customer recommended following Impression's Beauty Salon on Instagram, suggesting that the salon has an active and engaging presence on social media. Utilizing platforms like Instagram can help reach a wider audience and showcase the salon's work and services, potentially attracting new customers.
Weaknesses:
1. Lack of Communication: One dissatisfied customer mentioned a lack of communication about the need to bring their own hair for a specific service. This indicates a weakness in their customer service and organization. Effective communication is crucial for managing customer expectations, avoiding misunderstandings, and ensuring a seamless experience.
2. Unprofessional Behavior: There were a couple of comments that described unprofessional behavior exhibited by the owner and staff. One customer claimed that the owner made insensitive comments about their hair and spoke in an unprofessional manner. Another customer mentioned that the braiders and nail tech did not respond when greeted. Customer satisfaction is greatly influenced by the behavior and professionalism of salon staff, and negative interactions can damage the salon's reputation.
3. Rudeness: Two customers expressed dissatisfaction with the rude behavior they experienced at Impression's Beauty Salon. One customer felt disrespected when their presence was ignored, while another was offended by the owner's behavior and comments. Rude behavior can impact customer loyalty and discourage potential customers from choosing the salon.
In conclusion, Impression's Beauty Salon demonstrates strengths in its skilled and competent staff, friendly atmosphere, efficient service, and positive social media presence. However, weaknesses such as lack of communication, unprofessional behavior, and rudeness were also highlighted in the comments. It is important for the salon to address these weaknesses to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
My hair is beautiful.
The atmosphere was friendly, and Ms. Loveline did an outstanding job
on my hair. Even though I don't know you,(the owner) I must say that I'm very proud of your accomplishments. The shop is lovely, and your staffs are very competent. I appreciate your professionalism.
Good afternoon, Mrs. Lovelyne. I over love my hair. Please tell the young lady that did my knotless plaits that she did an amazing job ???? I love the professionalism and laid back atmosphere. I will see you ladies soon. Happy holidays. Ladies please follow impression beauty salon on instagram. Fast, neat, friendly and affordable.
The ladies at impression’s beauty salon were very professional from the beginning to the end. The service was nice, smooth and fast. I exactly what I asked for, love my hair. I will definitely be coming back. Thank you!
Very unprofessional, I booked boho knotless braids hair included and whoever was texting me never notified me of having to bring my own hair. So I had to leave my appointment to go to the beauty supply store to buy the boho hair, for them to still charge me extra. Lack of communication on their part and unprofessional. Won’t be coming back.
I came to impression beauty salon and was in a chair soon as I came in, it was fast and efficient, I love my hair!
Shamara did an excellent job. The environment is professional, and very welcoming. Felt good to be around Caribbean people. Highly recommended for your hair needs.
Unprofessional,rude and disgusting.The owner tried to make fun of my hair out loud she said "it's dirty" when I told her before my appointment I had a scalp disease.She hurt my feelings and began to speak in creole.She is very unprofessional that's not the way u speak to your customers.God don't like ugly.I had to read my Bible because the way she spoke to me was so unprofessional.
Rude as hell! I walked in for a service and said... Good Morning. The braiders and nail tech looked at me like I was crazy. Nobody spoke back. I can't stand ignorant people. I probably won't be getting service here again.
Place Pictures
Impression's Beauty Salon Info
Amenities
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:30 AM - 09:00 PM |
|---|---|
| Tuesday | 08:30 AM - 09:00 PM |
| Wednesday | 08:30 AM - 09:00 PM |
| Thursday | 08:30 AM - 09:00 PM |
| Friday | 08:30 AM - 09:00 PM |
| Saturday | 08:30 AM - 09:00 PM |
| Sunday | Closed |
How to go there
Location
Places