Ocean Nails & Spa

+1 910-707-0207

1018 N Lake Park Blvd Suite 106, Carolina Beach, NC 28428 United States of America

Open Today: -

Quick Facts About Ocean Nails & Spa

Ocean Nails & Spa has received a mixed feedback from customers, with some praising their friendly staff and excellent service, while others expressing disappointment with the quality of their services. In order to provide a thorough analysis of the strengths and weaknesses of Ocean Nails & Spa, let's examine the comments further.

Starting with the strengths, one customer praises Ocean Nails for their friendly technicians and excellent service. This indicates that the salon prioritizes customer satisfaction and provides a welcoming environment for visitors. Additionally, the customer mentions that the staff treated their twin granddaughters like royalty, which suggests that Ocean Nails values and caters to customers of all ages. Another positive aspect mentioned is the convenience of the location, being situated next to Publix with plenty of parking. This makes it easily accessible for customers and enhances the overall experience.

Furthermore, a customer highlights the brand new interior and luxurious chairs at Ocean Nails. The mention of soft leather chairs suggests that the salon invests in quality equipment and aims to provide a comfortable experience for customers. Additionally, the comment acknowledges the salon's efforts to maintain cleanliness and adhere to hygienic practices. Wiping down the chairs and limiting the number of customers to ensure social distancing is a responsible approach, which reflects the salon's commitment to the health and safety of their customers.

Moving on to the weaknesses, one customer expresses disappointment with their pedicure, mentioning that their nail bed looked rough and the cuticle was exposed. Furthermore, they were dissatisfied with the longevity of their nails, stating that the dip powder did not last as long as they were led to believe. This indicates that the quality of the services provided by Ocean Nails may be inconsistent, and some technicians may not be properly trained or skilled.

Another customer shares a similar experience, mentioning that their pink and white dip nails cracked only a few days after the salon session. They also state that their daughter had the same issue, suggesting that the poor quality of the dip powder application may be a recurring problem at Ocean Nails. Additionally, the customer mentions that despite the issues with the nails, the owner refused to offer a refund, further highlighting a lack of accountability on the salon's part.

Lastly, a customer mentions a negative experience with their pedicure, stating that the polish application looked amateurish and that the technician was not careful in removing the excess polish. This suggests a lack of attention to detail and a subpar level of expertise among some of the staff members.

In conclusion, Ocean Nails & Spa has strengths in terms of their friendly staff, excellent service, convenient location, and attention to cleanliness and safety measures. However, there are weaknesses in terms of inconsistent quality of services, particularly with regards to the longevity and skill in nail applications. Additionally, the salon's response to customer dissatisfaction and refusal to provide refunds may leave customers feeling unsatisfied. It is important for Ocean Nails & Spa to address these weaknesses and strive for consistent quality across all services to improve customer satisfaction and retain clientele.

Best TL Reviews

Love Ocean Nails. All the technicians are friendly and the service is awesome. Love it so much, took my twin granddaughters there for their first mani/pedi. Of course they wanted rainbow nails, and the staff did not hesitate. They treated them like royalty????. Thanks Ocean Nails!

I hadn’t realized I had had a bad pedi just recently un til after I saw the results from Ocean Nail. I thought I noticed my pedi wasn’t as good - nail bed looked rough and cuticle exposed. Snd it is back to the way I know is a job exceptionally done. So thrilled to find this nail spot! And so convenient right next to Publix with plenty of parking. And everything inside is brand spanking new! The chairs were insane. Soft leather. And another thing I haven’t seen….wiping down the chairs and not filing in customers to wait…asking them to come back in 30 minutes instead of filling the place up. Just respecting cleanliness and health and safety of customers stood out because once again, in Cary, this is NOT being done.

I was very unpleased with my visit. It was my first time but for my first visit I was very dissatisfied. My nails are chipped and look terrible a week later. I was convinced to get “dip powder” because “it lasts longer” which it does not. Gel holds up way better than the powder, anyways I will not be coming back to this place. The staff were friendly and welcoming but I’m just not satisfied and will not be returning.

I had the best gel pedicure yesterday! A lovely gentleman did it!

My toes look and feel

Amazing!

Plus I had a my eyebrows and face waxed.

Great service

I had pink and white dip, it cost me $60. The nails cracked 3 days later. The owner Maylee fixed and 2 days later it all cracked again. I called asked for a refund. She said NO, offered to fix again. It’s the worst dip I’ve ever had. Very disappointed Too much money. The same thing happened to my daughters dip. I spent $200 that day, waste of money. I would not recommend this nail salon.

I’ll let you be the judge. To quote my husband, “It looks like if nails had pink eye.” ???? ???? You’ll see a pic which is the picture I showed her for what I wanted.

Had a very pleasant experience at Ocean Nails and Spa . Love to be able to stay on the island and not go OTB! Got a very pretty hombre nail done with powder. Miley did a great job on eyebrows and Cecila did the nails! Felt very comfortable with their cleanliness and covid precautions.

My pedicure was great. I was watching as she started but the polish looked like a kindergarten done it. She had to start over several times. She was clipping the polish off if my skin instead of using remover. I finally told her to stop or I would not have any nail left. I wanted to cry. Then they had the nerve to charge me for the service.