Quick Facts About LNS Nail Spa
LNS Nail Spa has received mostly positive comments from customers, highlighting their strengths in terms of cleanliness, professionalism, and talent. Customers appreciate the excellent service they receive and express satisfaction with their manicures and pedicures. The positive comments also emphasize the friendly and welcoming atmosphere at LNS Nail Spa, where customers feel like they are part of a family. Furthermore, specific nail technicians such as Ivy, Kaylee, Paul, and Helen are mentioned by name and are associated with providing exceptional services.
One of the main strengths of LNS Nail Spa is its ability to provide high-quality and precise work. Several customers have mentioned the professionalism and talent of the nail technicians. These skilled technicians have consistently provided excellent manicures and pedicures, ensuring that customers leave with well-groomed nails.
Another strength highlighted by customers is the clean environment at LNS Nail Spa. This is an important factor for many customers when choosing a nail salon. Customers appreciate the cleanliness and maintenance of the salon, which contributes to a positive experience and a sense of hygiene and well-being.
Customer service is also mentioned as a strength of LNS Nail Spa. Multiple comments express gratitude towards the friendly and nice employees who provide great service. The emphasis on customer service suggests that LNS Nail Spa values providing a positive and enjoyable experience to its customers.
Additionally, the ability of the staff at LNS Nail Spa to accommodate customers' needs and tight schedules is seen as a strength. This flexibility and willingness to go above and beyond to help customers, even when they are running late, contributes to positive customer experiences and customer loyalty.
However, there are a few negative comments that highlight weaknesses in the customer service aspect of LNS Nail Spa. One customer mentioned rude behavior from the younger lady who did their nails, as she was engaged in a conversation with another employee and did not prioritize attentive service. Another customer experienced a burning sensation during a pedicure due to the negligence of the employee who did not test the temperature of the wax. These incidents suggest that there may be inconsistencies in the level of customer service provided by some employees.
Another weakness mentioned by a customer is the issue of twin sisters Ivy and Jasmine misusing money with customers. Although this comment is not elaborated upon, it raises concerns about the integrity of the salon and its employees.
In conclusion, LNS Nail Spa is praised for its cleanliness, professionalism, and talent. Customers appreciate the excellent service they receive and the welcoming atmosphere. The salon is known for high-quality work and a clean environment. The positive comments suggest that LNS Nail Spa values customer satisfaction and goes the extra mile to accommodate their needs. However, a few negative comments indicate issues with customer service and potential concerns regarding the behavior of certain employees.
Best TL Reviews
I’ve been going to LNS for 3 years now and they haven’t failed me yet. I’ve tried a few other nail salons in the area and either they are overpriced, unprofessional or their work isn’t clean and precise.
Thanks to Ivy, Kaylee, and Paul for working on me this past week to make sure everything was on point for my Florida vacay! They made me feel like a VIP???? Even though I was running late and they were closing, they all helped to get me out on time.
If you’re looking for a nail salon that’s clean, professional, and talented this the spot!!
Of course it’s just like anywhere you go…you come with a good vibe that’s exactly what you’ll receive anything else this ain’t the place!
I’ve gotten to know LNS salon as family now! I more than sure you will too????
I enjoy coming here to get my nails done! The employees are very nice and give great service. They always do an excellent job doing my manicures and pedicures. I would definitely recommend coming here if you're looking for an awesome nail spa.
I’ve been coming here since I moved to Johns Creek in July 2022 and have gone nowhere else since because they do a fantastic job here! I always get my dip powder done by Jasmine or Ivy and everyone for pedicures has been amazing.
They did a okay job on my nails but the customer service was not really good at all, the younger lady I had was rude to me cause I wanted tips and she was having a full on conversation with the girl doing my toes the whole time. I couldn’t even enjoy my pedicure or get a word in to them. And then the lady doing my feet put my feet into burning hot wax and didn’t even test it to see if it was okay. My feet were burning and I felt like I was about to cry because of how hot it is. They did an okay job on my nails but after this experience and the cost of it I don’t think I will be coming back.
I had an awesome pedicure with Kaylee at LNS. She was thorough and did an excellent job! Great massage with the hot stones also! I will be back asap!
My first time here and I am 100% satisfied. Currently living in south of Atlanta and I came here after my child’s dentist and I absolutely love it. I would definitely come back!
Way better than other places.
Thanks ;)
I think my tech’s name was Mika, maybe.
Customer service is very rude. At this location they have twin sisters (Ivy & Jasmine) working, they were very mean to me. Looks like they misuse money with customers. I do not recommend LNS Nails to anyone.
This place is the nail salon in Johns Creek. Paul always does a great job on my nails and Helen gives the best pedicures. Try them. You won't be disappointed.
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