USA Nails

+1 252-335-9997

918 Halstead Blvd, Elizabeth City, NC 27909 United States of America

Open Today: -

Quick Facts About USA Nails

USA Nails Place is a nail salon with both strengths and weaknesses, as indicated by the comments above. To analyze these comments and understand the overall strengths and weaknesses of the salon, it is important to consider the recurring themes and evaluate them objectively.

Starting with the strengths, it is evident that some customers have had positive experiences at USA Nails Place. One comment mentions that they are perfect, take their time, and ensure no mistakes are made. This indicates that the salon has a strong attention to detail and a commitment to customer satisfaction. Additionally, another commenter commends a specific nail technician, Nick, for doing an amazing job consistently, and this indicates that the salon has skilled and talented staff members. The fact that customers have been going to the salon for years further reinforces the positive reputation and longevity of the business.

On the other hand, there are a few weaknesses that have been pointed out in the comments. One major concern is the quality of the service provided, particularly with regards to nail shaping and care. One customer complained that their nails were not shaped as requested, and another mentioned that their daughter's nails looked like they were done by a child. These comments indicate a lack of consistency in the quality of the services provided, which can be perceived as a weakness for the salon.

Another concerning comment relates to the lash services provided by the salon. A customer claimed that their natural lashes were ripped out due to the glue used by the salon. This is a serious issue and can be perceived as a major weakness, as it directly affects the safety and well-being of the customers. This particular comment can have a significant impact on the salon's reputation, as it highlights a major concern regarding the use of glue and potential harm to the customers.

Furthermore, a customer mentioned that the gel polish started to peel shortly after leaving the salon, indicating poor longevity and quality of the products used. This is also a weakness as customers expect their nails to last and maintain their appearance for a reasonable amount of time after leaving the salon.

Additionally, a comment mentions concerns about the sanitation practices at the salon, specifically regarding the shop and equipment not being properly sanitized after each customer. This is a legitimate concern for many customers, as proper sanitation is essential for maintaining a clean and safe environment, particularly in a place where tools and instruments come into contact with customers' skin and nails. This comment highlights a weakness in the salon's hygiene and sanitation practices.

In summary, the strengths of USA Nails Place include attention to detail, skilled staff members, and a positive reputation among long-term customers. However, weaknesses include inconsistent quality of service, potential harm to customers' lashes due to glue application, poor longevity of gel polish, and concerns about sanitation practices. These weaknesses can impact the salon's reputation and customer satisfaction levels. It is important for the salon to address these weaknesses by focusing on training staff, ensuring consistency in service quality, improving product durability, and prioritizing proper sanitation practices. By addressing these concerns, USA Nails Place can enhance its strengths and improve overall customer experience.

Best TL Reviews

My daughter just left there and paid 60.00 for these nails!! They are not even shaped “coffin” nail.

We have been going there for years!

Older male did her nail services! Very very disappointed. I will be calling

DO NOT GET YOUR LASHES DONE HERE !! All of my natural lashes were ripped out due to their horrible disgusting glue !! I literally cried with each piece

They are perfect they take there time and make sure they don't make a mistake go to usa nails they won't let u down

Coming from out of state to visit family for the holidays, thought it would be great to go pamper ourselves. Staff was pleasant. Which is why I'm giving them 2 stars. However, soon after leaving " not even 30 mins later" my sister's gel polish started to peel. Later that evening, the gel polish on my thumb also started to peel.. My daughter's nails looked like they were done by a child.. For the price $$$ I paid and the tip that was given, this was not what I expected. The list could go on. My advice is don't waste your time and money here, spend your $$ and time elsewhere. Will not be returning.

Nick is la awesome~ This was two weeks after I got my first set. I've been going back ever since. I will never go anywhere else!

I've given up on this nail salon!! I usually get my eyebrows done here but recently, they don't seem to care about their customers!! I use to get a pedicure there, but I realize t they don't sanitize the shop and equipment after each customer properly!! I give them a????????!!

I've always gotten good pedis but I recently got my first set done here. Nick did an amazing job. I've never had nails stay on for 2 weeks let alone the 3 I can go here.

Nick is the BEST! I’ve been going here for over 7 years. I’m always happy with how GREAT my nails look And always get tons of compliments!!