Image Hair Salon

+1 630-668-2406

1581 Bloomingdale Rd A, Glendale Heights, IL 60139 United States of America

Open Today: -

Quick Facts About Image Hair Salon

The Image Hair Salon place has received a mix of positive and negative comments, giving us a well-rounded perspective on their strengths and weaknesses.

Strengths: 1. Skilled stylist: Many customers have praised the skills and expertise of Jenny, one of the hair stylists at Image Hair Salon. She takes the time to ensure an excellent job and makes sure that customers are satisfied with their hair. This demonstrates the salon's commitment to delivering quality service. 2. Long-standing clientele: One commenter mentioned being a customer for years, which suggests that Image Hair Salon has built a loyal customer base. This is likely due to their ability to consistently provide satisfactory service. 3. Competitive prices: Several customers mentioned that the prices at Image Hair Salon are affordable and cannot be beat by other salons in the area. This affordability may be a strength that attracts price-conscious customers. 4. Experienced staff: A customer mentioned that they have been going to Image Hair Salon since the salon first opened, indicating that the staff has accumulated significant experience over the years. This experience likely contributes to the salon's ability to handle different hair types and provide quality haircuts.

Weaknesses: 1. Poor communication and professionalism: One customer expressed frustration with the salon's lack of communication and professionalism. They had made an appointment but arrived to find that the stylist was sick and no alternative arrangement had been made. This indicates that Image Hair Salon may need to improve their communication skills and customer service to avoid inconveniencing customers. 2. Lack of appointment system: Another customer mentioned that the salon does not take appointments for haircuts, leading to long wait times. This lack of organization and planning may be a weakness for customers who prefer a more structured and timely salon experience. 3. Rude and arrogant owner: One commenter described the owner and her daughter, Jenny, as rude and arrogant. These negative characteristics of the staff can create a negative atmosphere and deter potential customers from visiting the salon. 4. Unreliable and late staff: Multiple customers expressed frustration with the salon's lack of punctuality and unreliability. This suggests that Image Hair Salon may struggle with managing their staff and appointments effectively.

Overall, Image Hair Salon seems to have strengths in terms of skilled stylists, affordability, and a loyal customer base. However, they need to address weaknesses such as poor communication, lack of an appointment system, and professionalism to improve the overall customer experience. Addressing these weaknesses will help them attract and retain customers, ensuring the continued success of their business.

Best TL Reviews

Jenny is the best hair stylist ever! I have been going there for years. She takes the time to make sure she does an excellent job and that you love your hair. She is so nice and makes you feel very comfortable. I highly recommend this hair salon. And the prices can't be beat!

Would not recommend going here. I made an appointment last week or so for 9am to get my hair done today September 22, 2018. I showed up at 8:57am and no one was here till 9:03am. They open at 9 am but I understood if they are a few minutes late. The owner doesn't greet me, all she says is the hair stylist that was suppose to do my hair is sick and the other hair stylist they have doesn't work today. I couldn't believe that she would do this, it's so unprofessional. I am a very understanding person but they could have contacted me a day before not the day of when I arrive at the salon. She offered to do my hair but she wouldn't be able to do the hair style I wanted. I had to find a hair salon that would do my hair at the last minute. Last time I came to this place I waited 2 hours to get a hair cut with Jenny. I tried making an appointment but they don't do appointment for haircuts. I won't be coming to this salon any more. My mom, my mother in law , sister in laws go here but I will make sure to tell them what happened today.

Ive been coming here ever since they have been in business. Jenny is the best at what she does. She never disappoints with my kids or my wife's hair. I recommend to anyone looking for quality.

I moved to the area 7 years ago as of 2017 and was referred here by a friend. I've gotten every haircut since done here and never gotten a bad one. The employees are always very friendly and can cut any type of hair from what I've seen! Definitely recommend if your looking for a good haircut!!

This place is HORRIBLE!!!!! The owner as well as her daughter Jenny are the two most rude and arrogant people I’ve meet. But then again they believe their business is above and beyond in professionalisms/high end spot then most salons in the area... Well! That is not correct and probably one of the same reasons all the hairstyles never last in that salon and can you blame them ????????‍♀️ No!!! I wouldn’t want to work for these two neither.

Am glad there is another salon across the street that treat people better and I hope they run Image Salon out of business..

BOYCOTTING THIS PLACE AND MAKING SURE I LET FRIENDS, FAMILY AND EVERYONE I KNOW NOT TO GO TO HERE..

I had a horrible experience!!!! The receptionist was extremely rude. Didn't even care to do her job right and full of excuses to serve clients. All of the hair stylist personal were late to the appointments and unable to work except for one. I never experienced such unreliable business and will never even attempt to go there ever again.

felicidades el regreso a imagen hair salón, el personal trabajan con las reglas de corona virus 19 ???? atención cliente amistosamente, profecionales, el pago es automatizado con tu tarjeta para evitar contagio y lo mejor de todo es satisfacción al cliente ????????‍♀️????????‍♂️????????‍♀️ lo recomiendo 100% gracias imagen hair salón ????

Mario was absolutely amazing and detailed oriented.