Relax Foot Spa

+1 516-200-9355

1195 Broadway, Hewlett, NY 11557 United States of America

Open Today: -

Quick Facts About Relax Foot Spa

Relax Foot Spa, based on the provided comments, has a mix of strengths and weaknesses. Let's analyze them in detail to understand the overall perception of the place.

Strengths: 1. Great massage and prices: The majority of comments highlight the excellent quality of the massage services offered by Relax Foot Spa. Customers appreciate the pricing, claiming it to be affordable for the value received.

2. Comfortable and relaxing ambiance: The spa provides a comfortable environment with lounge chairs and private areas with comfortable beds. The presence of relaxing Asian music and pleasant smells enhances the overall experience.

3. Variety of services: The establishment offers different types of massages, including foot, back, and body massages, catering to the diverse needs of customers.

4. Availability and flexibility: Many customers mention that Relax Foot Spa offers a lot of availability and is willing to accommodate appointments according to the customer's preferred time, making it convenient for busy individuals or families.

Weaknesses: 1. Inconsistent quality of massage: While the majority of comments praise the massage quality, a few customers express dissatisfaction with their experiences. Complaints range from the massage being "just okay" to causing pain, bruises, and even damage to the customer's back.

2. Customer service issues: Some customers mention encountering rude and unprofessional behavior from the receptionist or staff members, such as the receptionist answering the phone with a nasty attitude. These instances contribute to an overall negative impression of the place.

3. Potential scam attempt: One comment suggests that an employee may have tried to overcharge the customer. The customer claims to have given $100 but was only given $35 back, prompting suspicions of dishonesty.

4. Limited space and tight booths: A customer remarks that while the place is clean, the booths are a little tight. This could affect the overall comfort and convenience of clients during their sessions.

In conclusion, Relax Foot Spa has several strengths such as the great massage quality, affordability, comfortable ambiance, and flexibility in appointments. However, the weaknesses include inconsistent massage quality, potential customer service issues, a possible scam attempt, and limited space in the booths. To address the weaknesses, it is important for the spa to ensure consistent training and quality control among their massage therapists, improve customer service, resolve any potential scam issues promptly, and consider expanding or redesigning their space to enhance customer comfort. By addressing these concerns, Relax Foot Spa can further improve its reputation and attract more satisfied customers.

Best TL Reviews

Great massage and prices! I went with my fiance and we got the 30 min back + 30 min foot. If you just get the foot massage they seat you in a comfortable lounge chair, but if you get the back or body massage you go into a private area with a comfortable bed. There is relaxing Asian music playing and nice smells while they give you your massage. They start with massaging over a blanket, followed by massaging with lotion, and ending with a hot stone massage. Then use hot towels to wipe away the lotion. I'm shocked how good of a massage it was for these prices. We'll definitely be going monthly if not more often!

Update: its been over a week and im still experiencing pain from the "massage" if you can even call it that. Id give negative stars if i could

Prices were affordable but massage was terrible. Left me with painful bruises all over my back. And at one point i was having my arm painfully pulled behing me. Every time i tried to pull away the guy tugged harder making my shoulder pop and i had to essentially crunch it back into place. The amount of damage that was done to my back far exceeds anything good that could have come from it.

I come here with my family all the time. Great massages, very relaxing and they have a lot of availability and always willing to accommodate to a time that works best for you.

very disappointed. Staff try to scam customers. i give 100$. even see in was only for 35$. he said thank you and try to get all money. once i asked return they give even not complete 65$ i asked him to count again and give back complete money.

It was my first time visiting foot spa as a walk in. I had 30 min feet 30 min back. I have realy enjoyed my massage. It was quiet with a soft music inside. Kevin - my massage person was great. It was great hour of the massage at the great price.

Place is clean, but booths are a little tight. Not sure if it was my masseuse, but the massage was just ok. For a an hour session, I was expecting a more thorough massage. Too much time was spent on areas that were already hit. Overall, I'd go again, but would try a different masseuse.

I'm a real massage therapist and I was so in need of a real beat down. Who better to go to than an Asian spa! I heard horror stories but I made sure to tell the lady not to go on my spine. She did what needed to be done in my case ????. I tipped her $30 for her hard work.

incredibly rude receptionist answering the phone, will never be coming here. massive attitude issue. nasty