VIP Nails

+1 239-657-7709

1255 N 15th St # 8, Immokalee, FL 34142 United States of America

Open Today: 10:00 AM - 05:00 PM

Quick Facts About VIP Nails

VIP Nails Place has several strengths based on the comments provided. Firstly, many customers praised the excellent service provided at the salon. This indicates that the staff is attentive, friendly, and knowledgeable in their craft. The comment "professional" further emphasizes their expertise and ability to offer high-quality services. Alongside this, the comment "experienced" suggests that the nail technicians at VIP Nails Place have a wealth of experience in providing nail services, ensuring the utmost precision and skill in their work.

Another strength of the salon is its long-standing reputation, as mentioned by a customer who claims to have been going there for decades. This implies that VIP Nails Place has built a loyal customer base over the years by consistently delivering satisfactory service. This loyalty demonstrates the salon's ability to retain customers and their satisfaction with the overall experience.

Furthermore, the comment that VIP Nails Place is open 24 hours suggests a unique selling point. This availability could attract a wide range of customers who prefer flexibility in scheduling their nail appointments, accommodating those with unconventional work hours or busy lifestyles.

On the other hand, the salon also has some weaknesses that merit consideration. The comment about waiting time implies that VIP Nails Place may struggle with managing customer flow efficiently. While it is commendable that the salon is popular enough to have a waitlist, the comment suggests that waiting times can be lengthy and may require patience. This could potentially frustrate some customers who are not willing to wait for extended periods.

Another customer review highlights the poor customer service experience at VIP Nails Place. The comment speaks of bad reviews regarding customers being skipped, indicating a lack of organization or prioritization. Additionally, the mention of the owner, Kim, not valuing or appreciating new customers is concerning, as it reflects negatively on the salon's attitude towards client satisfaction. It is important for a business to prioritize and value every customer, old or new, to maintain a positive reputation.

The negative review regarding pricing raises further concerns. The customer states that they were charged exorbitantly for basic services and were unsatisfied with the outcome. This suggests that VIP Nails Place may lack transparency or fair pricing practices, which can leave customers feeling ripped off.

Similarly, the complaint about the nail technician not following the customer's specific request for their nails indicates a lack of attention to detail. This inability or unwillingness to meet specific customer preferences can lead to dissatisfaction and negatively impact the salon's reputation.

In conclusion, VIP Nails Place has several strengths, including excellent service, professionalism, and extensive experience. However, it also has weaknesses, such as long waiting times, poor customer service experiences, inconsistent pricing practices, and a failure to meet specific customer requests. It is essential for the salon to address these weaknesses to maintain its positive reputation and enhance the overall customer experience.

Best TL Reviews

Excellent service. Professional. Experienced. My first choice every time.

Been going here for decades! Decent spot if you have the patience to wait your turn.

There amazing they do take there time I'd come back!

The first time I went it's like I walk into heaven. The work is absolutely beautiful. I love my manicure and sometimes I would get the whole work done but that's the past. I love the pink and white pin nails and sometimes I would get pink on my toenails too. Then my eyelashes when they started I had to just to show off my beautiful eyes and it came out BEAUTIFUL TOO. So like having a beauty place that's here in town I mean they have touched of angels. But don't get me wrong I wish I was one of em' I can do me and my daughter nails done but that's why you have angels here on earth to do it right for you. But THANK YOU GOD!!!.????????????????.????????????????????????????.

always getting me right .???? must have patience though

This place is listed open for 24hrs. Yet, no one ever answer the phone.Really bad reviews about customers getting skeep and this is very horrible.Plus the Kim lady seems to not appreciate her new customers.Why tell a customer if she leaves she don't care.That's really unacceptable and unprofessional.This place should just close down, if going to be rude towards customer.Wish there was a rating of a Zero.

Service was so horrible they made me pay $50 for a basic pedicure with a solid color . $45 for a manicure with no color just clear. They were working on me for 3 hours I was so annoyed already . When I left they said next time you know how much the price is going to be . But there won’t be a next time. Do not waste your time or money there just go to Lehigh there way cheaper and friendly .

Really bad service, rude, takes a really long time to serve. Do whatever they want. I asked for my whole nail to have diamonds, instead she did some weird type of style with my nails.