Mokena Marketplace

W Lincoln Hwy, Mokena, IL 60448 United States of America

Open Today:

Quick Facts About Mokena Marketplace

Mokena Marketplace has both strengths and weaknesses based on the comments provided. Let's analyze them below:

Strengths: 1. Good Food: One customer mentioned that the food at Mokena Marketplace was good. This indicates that the establishment has quality food options, which can attract customers looking for a good dining experience.

2. Variety of Stores: Multiple comments mention that Mokena Marketplace has a range of stores, including larger ones like Meijer, JC Penny's, and Kohls, as well as specialty stores like Binny's. This variety appeals to different customers and increases the likelihood of finding what they need in one location.

3. Convenient Location: A comment highlights the easy accessibility of Mokena Marketplace, making it a convenient place to go for last-minute needs or quick shopping trips. This convenience can be a strong selling point for customers.

4. Customer Service: A comment mentions that the staff at Mokena Marketplace strike up great conversations and prioritize their loyal customers. This indicates that the management values customer satisfaction and creates a positive and engaging shopping experience for visitors.

Weaknesses: 1. Unprofessional Atmosphere: One customer reports witnessing servers at Mokena Marketplace whispering about them and serving burned food. This highlights a possible problem with the professionalism and attitudes of the staff, which can negatively impact the overall experience for customers.

2. Inconsistent Service: The comment about the servers talking negatively about a customer suggests that there might be a lack of consistency in the service provided at Mokena Marketplace. This inconsistency can lead to varying levels of customer satisfaction and undermine the reputation of the establishment.

3. Parking Lot Design: While most comments focus on the stores themselves, one comment mentions that the parking lot design at Mokena Marketplace is not ideal. Although not fully elaborated upon, it suggests that there might be issues with parking availability or layout, which can be inconvenient for customers.

Overall, Mokena Marketplace seems to have strengths in terms of good food options, a variety of stores, convenient location, and some positive customer experiences. However, it also faces challenges related to unprofessionalism, inconsistent service, and potential parking issues. Addressing these weaknesses and building on the strengths can help Mokena Marketplace improve the overall customer experience and maintain a positive reputation in the community.

Best TL Reviews

I took my son to this place because the food was good. But when I went back the next week the servers were behind the counter whispering and talking about me. They were not generous with the food due to the price I had to pay and on top of that they were serving food that was burned. They were unprofessional and had a bad attitude. This was a different shift that were serving the food. Please bring back the other sweet,kind,generous servers that know how to treat customers with a smile and respect.

Had to do my monthly trip for bourbon and Binnys it is. Plus love that area a lot to go and browse. Easy access also

This is my quick to go to in a hurry they have almost everything you could use for last minute They know their loyal customers always strike up great conversation .Customer always come first here

I like the stores here. They have good food.

Great area to go shopping. There are a couple larger stores (Meijer, JC Penny's, and just to the East Kohls). There are some other specialty stores like Binny's,

I really like this shopping center. There are quite a few stores that I frequent all in one spot. The parking lot design isn't ideal, but the stores are a great mix.

Binnys is the best place for your party supplies

Very nice plaza with a lot 9f shopping options.