Quick Facts About Michelle Pro Nails
Strengths:
1. Professional and friendly staff: Multiple comments mention the professionalism and friendliness of the staff at Michelle Pro Nails. The customers felt welcomed and appreciated, creating a positive atmosphere in the salon.
2. Attention to customers' desired nail designs: Michelle, the owner, took the time to understand and assess the desired nail designs of the customers. This personalized approach ensures that customers are satisfied with the final results.
3. Clean and well-appointed salon: Customers remarked that the salon was clean and well-maintained. This attention to cleanliness helps create a hygienic and comfortable environment for customers.
4. Affordable prices: Multiple comments mention that the prices at Michelle Pro Nails were affordable. This attracts customers who are looking for quality services at reasonable prices.
5. Skilled nail technicians: Customers lauded the skills of the nail technicians at Michelle Pro Nails. They praised the careful work and attention to detail that the nail technicians displayed, ensuring that customers' nails were done to their satisfaction.
6. Positive customer reviews and recommendations: Several comments mentioned that customers have been going to Michelle Pro Nails for multiple years, indicating a loyal customer base. Positive word-of-mouth recommendations also attract new customers to the salon.
7. Separate area for pedicures: One customer noted that Michelle Pro Nails has a separate area for pedicures. This enables customers to have a relaxing pedicure experience without distractions from other services.
8. Range of services offered: Customers mentioned that Michelle Pro Nails provides not only nail services, but also eyelash and eyebrow services. This diverse range of services caters to a wider customer base and allows customers to have multiple beauty needs met in one place.
Weaknesses:
1. Inconsistent durability of nail polish: One customer expressed disappointment that their nail polish started to crack and chip within a few days. This suggests a possible inconsistency in the durability of the nail polish used at Michelle Pro Nails.
2. Lackluster pedicure experience: Although customers generally praised the nail services, one comment mentioned that the pedicure was not as satisfactory. The diluted polish and the lack of suggestions for color changes were areas of improvement highlighted by this customer.
3. Mixed reviews on longevity of nails: One customer mentioned that their nails would start cracking within a week. This suggests that the longevity of the nails may vary among different customers and may be inconsistent.
Overall, Michelle Pro Nails has several strengths such as a professional and friendly staff, attention to customer preferences, cleanliness, affordable prices, skilled technicians, positive customer reviews, and a range of services. However, there are areas for improvement, particularly in ensuring consistent durability of nail polish and maintaining a high-quality pedicure experience for all customers.
Best TL Reviews
Michelle is Amazing everything she does is exactly what you want ???? I have gone there before and I always come back!!!
All of the ladies are super sweet and very very good at what they do. Highly recommend stopping by for Amazing work and yes appointment would be better ????
I really wanna keep this salon my own secret, but the truth is others should know how good it is! This was my first visit to Pro Nails after tiring of the poor customer service at my previous salon and I must say this experience was a breath of fresh air. The salon seemed nicely appointed; more so than you would expect from the street view. As soon as I came in, Michelle was professional & nice, greeting me, letting me know the wait time, and also taking a look at my desired nail design to make sure she could do it. Without an appt, I was told an hour wait--which is about what I expected for a Saturday, but it did end up being slightly less: 45 minutes. I also saw them allow people to put their names down, leave and come & back; a nice courtesy not often afforded at other shops. Michelle worked carefully with me the entire time, suggesting colors and asking questions to make sure I was happy with my holiday design. Her customer service was amazing and I also found the prices to be very affordable. I left more than happy with my nails and having found a new nail place, as I will be back again and again!
I have a regular nail tech who happened to be on vacation when my nail broke. In desperate need I visited as a walk-in a little after 9 am and was greeted with smiles and professionalism. This place was very clean and has a separate side for pedicures!
My nail tech was extremely professional and careful with my nails especially the broken one. The pedicure was heavenly! I highly recommend them if you're interested in a nail salon in North St Louis County.
This was my 1st time coming...It was recommended that I try it...because the place I was going...my nails would last a week...then start cracking...all I get is Sip powder on my natural nails...Candy did an amazing job...so I thought...2 days later...my left thumb polish started to crack...and 4 days later...the tips of my nail polish is chipping...not even a week yet...and I need to get them redone...smh...a waste of my money.
The techs did very well. I loved my nails but could have saved my money on pedi.
The polish must have been diluted too many times. I wish she would have asked me to change colors instead of continuing. I didn't get the full view until I got home.
I’ve been going here for over 4 years and I’m always amazed on how my nails come out. Steve is absolutely amazing! Does amazing work. Forever will recommend this spa and steve!
Michelle, Tom, Nene and Kim are the best for nails. Pedicures are best done by Long or Candy and Nene. Best lashes and eyebrows Candy, Long and Michelle. Good atmosphere, very mature staff (as mentioned above) along with the clientele. You can relax in this salon.
I've been going here for several years. They are the best at what they do. I rarely get a pedicure but when I do it's so relaxing.
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