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M & H Hair Salon

(253) 804-8844
1017 Auburn Way S Auburn, WA 98002
Open Today: 10:00 PM - 12:00 AM

Quick Facts About M & H Hair Salon

M & H Hair Salon has a mixed range of strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Strengths: 1. Excellent service and price: Customers are satisfied with the service and pricing provided by M & H Hair Salon. They appreciate the quality of the haircuts and the reasonable cost, which makes them feel valued as customers. 2. Friendly staff: The staff at the salon is described as friendly, creating a welcoming atmosphere for customers. This contributes to a positive overall experience. 3. Clean salon: Customers mention that the salon is clean and hygienic, which is an important factor in choosing a hair salon.
Weaknesses: 1. Inconsistent quality: Some customers have had negative experiences with their haircuts, mentioning uneven cuts or unwanted changes to their hair. This inconsistency in the quality of service may cause dissatisfaction among customers. 2. Communication issues: One customer mentioned that their stylist charged extra without a clear explanation. This indicates a possible communication issue between the stylists and customers, leading to confusion and potential dissatisfaction. 3. Lack of customization: While M & H Hair Salon is praised for the basic military haircuts they offer, some customers express disappointment with not getting the style they requested. This suggests a limitation in the salon's ability to cater to specific customer preferences. 4. Inability to fix mistakes: A customer mentioned that even after attempting to style their hair, it remained in a poor condition. This suggests that the salon may not have the skills or techniques to rectify mistakes or address customer complaints effectively.
Additional Points: 1. Customer loyalty: One customer mentions never going to any other barber since visiting M & H Hair Salon, indicating a level of customer loyalty. This suggests that the salon has the potential to build a loyal customer base by delivering a positive experience. 2. Eyebrow and men's haircut services: The salon receives positive comments regarding the quality and price of eyebrow grooming for women and haircuts for men. These specialized services can attract customers seeking these specific services.
In conclusion, M & H Hair Salon has strengths such as excellent service, friendly staff, and affordable prices. However, there are weaknesses in terms of inconsistent quality, communication issues, and limitations in customization. The salon should address the weaknesses by ensuring consistent quality, improving communication with customers, and expanding their range of services to cater to a wider variety of customer preferences. By doing so, they can enhance their reputation and retain customer loyalty.


Best TL Reviews

awful haircut done today , dont have your haircut done here
Excellent service and price! It kinda spoiled me actually as I went elsewhere in an emergency and I was shocked at how much it cost, to the point where the other barbers are like, "what'd you expect?" Then when I told them the amount I usually pay coming here, they looked at me in disbelief, saying, "nobody does it for that cheap." I was like, "oh, ok."
Never gone to any other barber since. ????
I just got out this “salon” and i’m speechless I said only the tips and she cut half my hair off. besides that she left my hair uneven. she kept asking if i wanted bangs and i kept saying no but she proceeded to do it anyways, she also decided to use a razor on my hair?!? I had her straighten to see if it would look any better but it ended up looking worse; besides I tried convincing myself that it wasn’t that bad and i tried styling it but nothing works. I cant even tie my hair up anymore! there literally hair on the sides sticking out.
Cheap haircuts for men, although it is just basic military haircuts because you’ll tell them you want a certain style and they’ll do it their own way lol. The staff is very friendly, but it’s what $11 bucks gets ya
Great place to get a haircut or whatever you need. The place is clean and you don't have to worry about anything. They make sure that they give their customers the best experience they can get. Also the prices are great. Go in and walk out as a champ!
I feel the last time I was there (4 days ago) that my stylist pulled a fast one on me. A shampoo and cut was $18, but she charged me $25 - $7 extra for a service that she mumbled an explanation for, so I still don't know why. Check your services and know what you're paying for.
The best my eye brows have ever looked in my life done everytime by the woman. And its only $7 ???? I have also seen the man give amazing men's hair cuts. Great prices and the best quality!
I always get my hair cut here and never disappoints! love coming here to get my hair cut :)

M & H Hair Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom

Today

Opening Hours

Thursday 09:30 AM - 07:00 PM
Monday 12:00 AM - 05:30 PM
Friday 09:30 AM - 07:00 PM
Sunday 10:00 PM - 12:00 AM
Wednesday 09:30 AM - 07:00 PM
Tuesday 12:00 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM

How to go there

Location