Family Hair Connection

+1 508-995-9913

441 Tarkiln Hill Rd, New Bedford, MA 02745 United States of America

Open Today: -

Quick Facts About Family Hair Connection

Family Hair Connection is a salon that offers a range of services including haircuts, colors, and styling. Based on the comments provided, there are several strengths and weaknesses that can be identified.

One strength of Family Hair Connection is the ability of the stylists to work well with children. In the comment, "Don't know her name, but she was awesome with my 4yr old who in the past isn't always a willing participant. He was even laughing in her chair. Thank you!!" it is evident that the hairdresser was able to create a positive and comfortable environment for a young child. This skill not only makes the visit enjoyable for the child but also for the parent.

Another strength of the salon is their ability to handle first haircuts for young children. One customer mentioned, "Took my 2 year old to get his first haircut. The hairdresser was amazing and knew exactly how to keep him situated to do the cut!! Amazing service." This demonstrates that the stylists have the experience and expertise to handle potentially challenging situations and make the experience smooth and enjoyable for both the child and parent.

The salon also receives praise for their friendly and accommodating nature. A customer mentions, "This hairdresser was very friendly, and most accommodating, as I was needing a color and cut hairstyle. They are very well priced for the services they offer, will be going there from now on." This comment highlights the positive customer service experience and competitive pricing offered by Family Hair Connection. These factors are important for building a loyal customer base.

However, there are also weaknesses mentioned in the comments that should be taken into consideration. One customer states, "Had to wait a long time, and cost of a simple guys haircut is out of control. I will never go back after 20+ years of being a customer, 'cause how much the prices have gone up." This indicates that there may be issues with wait times and pricing, which can negatively impact the overall customer experience.

While some customers express their loyalty and satisfaction, others mention concerns about rising prices. One comment reads, "The best place around, my opinion. I have going there for over 20 years. But getting pretty high on their prices." This feedback suggests that Family Hair Connection may need to evaluate their pricing strategies in order to maintain customer satisfaction and loyalty.

Furthermore, there is a negative comment about a specific styling service. A customer shares their disappointment, saying, "Never been more disappointed... After two hours the highlights did not work, and the few parts they did work had solid lines... Will not be going back." This highlights a major weakness in the salon's ability to deliver the desired results. Unsatisfactory outcomes can result in loss of customers and damage to the salon's reputation.

Lastly, a customer mentions a lack of expertise in handling curly hair. They state, "I went there to get a haircut on my curly hair... The stylist didn't know how to cut curly hair... My hair was way shorter than I wanted it to be. Wasted my money!!" This suggests that some of the stylists may not have the necessary skill and knowledge to cater to specific hair types, potentially leading to unsatisfactory results.

In conclusion, Family Hair Connection has several strengths such as their ability to work well with children, handle first haircuts, and provide friendly and accommodating service. However, there are weaknesses in terms of wait times, pricing, expertise in handling certain hair types, and delivering desired results. Addressing these weaknesses will be important for the salon to maintain and expand its customer base.

Best TL Reviews

Don't know her name, but she was awesome with my 4yr old who in the past isn't always a willing participant. He was even laughing in her chair. Thank you!!

Took my 2 year old to get his first hair cut. The hairdresser was amazing and knew exactly how to keep him situated to do the cut!! Amazing service

This hairdressers was very friendly, and most accommodating,as I was needing a color and cut hairstyle. They are very well priced for the services they offer, will be going there from now on.????

Had to wait a long time , and cost of a simple guys haircut is out of control. I will never go back after 20+ years of being a customer. Cause how much the prices have gone up.

Love my Stylist Cynthia!

The best place around, my opinion. I have going there for over 20 years. But getting pretty high on there prices.

Never been more disappointed. Ive been going there for a while and always liked the way they cut my hair so I decided to get highlights. After two hours the highlights did not work, and the few parts they did work had solid lines, and if anything they might have just dyed my whole head a lighter color but definitely not what I asked for, and we still had to pay the full $81 for absolutely nothing. I feel horrible seeing my family does not have much money and went here figureing it would be a little cheaper, and my senior pictures are in 3days and we don't have the money to get them done again. Will not be going back.

i went there to get a hair cut on my curly hair (shoulder length) i told her i wanted it to define my hair and not make it a huge puff ball. clearly the stylist didn’t know how to cut curly hair..she wet the hair and then cut where i wanted it but didn’t think about the shrinkage. she then said it would look good. i left the store thinking nothing of it but once my hair dried it was a big mess. wish she knew more about curly hair..my hair was way shorter than i wanted it to be. wasted my money!!