Quick Facts About Q Nails
Strengths of Q Nails Place:
1. Skilled Nail Technicians: Customers have praised the skill and expertise of certain nail technicians such as Alicia and Tony. Their work has been described as beautiful, excellent, and amazing. This indicates that Q Nails Place has capable employees who can deliver high-quality nail services.
2. Friendly and Personable Owners: The owners of Q Nails Place have been commended for their friendly and personable nature. Customers appreciate good customer service and enjoy interacting with the owners. Building strong relationships with customers is a strength for the salon.
3. Good Customer Service: Multiple customers have mentioned their appreciation for the customer service at Q Nails Place. This indicates that the staff members are attentive, responsive, and able to create a positive experience for customers.
4. Dip Powder Service: One customer specifically mentioned that they were glad they tried the dip powder service at Q Nails Place and praised the outcome. This suggests that the salon offers a variety of nail services and can cater to different preferences.
5. Reasonable Prices: A customer mentioned that the price at Q Nails Place is normal, indicating that the salon offers competitive and reasonable prices for its services. This can be seen as a strength as it attracts price-conscious customers.
Weaknesses of Q Nails Place:
1. Inconsistent Nail Technicians: While some customers were satisfied with their nail services, others had negative experiences. One customer mentioned that a different nail technician, Tony, did a poor job, resulting in crooked and uneven nails. This indicates that there may be inconsistencies in the quality of services provided by different technicians.
2. Unprofessional Behavior: A customer mentioned that they had an unpleasant encounter with Mary, who refused to resolve the issue with her daughter's nails and dismissed the customer's concerns. This suggests that there may be instances of unprofessional behavior from staff members, which can negatively impact the salon's reputation.
3. Decline in Quality: A customer mentioned that Q Nails Place used to do a good job but recently their nail services have become subpar. The customer noted issues with misshapen nails, rushed service, and unsatisfactory pedicures. This suggests that there may have been a decline in the overall quality of the salon's services.
4. Hygiene Concerns: One customer mentioned that the hot towels used on the legs smelled and looked disgusting. This raises concerns about the salon's cleanliness and hygiene practices. Poor hygiene can deter customers and affect the salon's reputation.
5. Lack of Training: One customer expressed frustration with a nail technician who seemed inexperienced and incompetent. The customer mentioned that the technician lacked training and caused discomfort during the service. This suggests that there may be a lack of proper training and supervision for new staff members, leading to unsatisfactory experiences for customers.
In conclusion, Q Nails Place has strengths in terms of skilled nail technicians, friendly owners, good customer service, a variety of services, and reasonable prices. However, the salon also has weaknesses in terms of inconsistent nail technicians, unprofessional behavior, decline in quality, hygiene concerns, and lack of training. These weaknesses highlight areas where Q Nails Place needs improvement in order to provide a consistently positive and satisfactory experience for all customers.
Best TL Reviews
My nails were beautifully done by Alicia. However, my daughter nails done by the guy, Tony I believe were awful. She got gel with tips. Three of the tips were crooked. I spoke with Mary to try to help resolve the issue, she had typically been very nice during previous encounters but not this one. She asked why my daughter ( who is a child) did not speak up regarding the nail color and shape and flat out refused to do them over. I even stayed that I can wait and she just said “ we’re too busy”. Alicia is the only reason I still deal with this unprofessional business, do better .
I enjoy coming here…It had been a while…but I’m glad I returned. I appreciate the customer service. The owners are friendly and personable! Collin did an excellent job on my nails today ????????…They look so pretty
I give them a 2 star because they use to do good now they are not as good with doing nails the shape is always off they rush though it . uneven and shaped wrong. Pedicure are not as good my feet always feel the same as when I leave. The hot towels they put on your legs smells and look disgusting. I think I’m done going there time to look for another nail spa.
WORST NAIL SALON EVER!!!
Does not even deserve one star !! Went in for a pedicure , when they finally got to me the woman Kendra did not know what she was doing , I had to tell her to cut my toe nails straight , at the end of my pedicure she was putting the things in between my toes and had put my shoes on I asked her was she not gonna massage my legs /feet … she responded yes I was just making sure your shoe fit with the things between your toes … proceeded to massage my legs / feet with the things still in between my toes … I asked her what she was doing and she said I was being hostile … and asked me if she wanted her to finish I said yes if I’m paying for this I want you to finish .. she got up went up front got her bag and left … the manager was no better didn’t want to do nothing until I said something about giving a bad review gave me a 20$ gift certificate….. Why would anyone want to come back to this place after dealing with this . Going to a spa is suppose to be relaxing not leaving feeling more stressed then when I came .
I must have been the first person to whom this middle-age woman ever gave a pedicure. She did not even know how to make the water hotter. She was physically bending my leg to get it in the water. No idea how to give cues. Left my toenails to long. Left old polish on big toe. My heels are as rough as when I went in. did not even use the foam Toe Separator so at the end had to scrape nail polish off between toes. She did not even have a nice touch. It would be one thing if she were new …. And the customer got a discount for having to put up with her incompetence, but the point is, she receives NO TRAINING… she is just foisted on me who was hoping for a nice and effective pedicure. UGH. After it was over, I felt like I needed to go get a pedicure.
I went for a gel polish change but it was suggested I try dip powder. I am so glad I did! I was always fearful that the nails would look too thick and unnatural. Tony did an amazing job! I will be back....and maybe never do gel polish again!
Khiem dud a great job on my pedicure. I'm scared of being cut (it's happened before), and he was very careful. Mary did my dip manicure. My nails look great. At my job, people notice my hands, so it matters to me. I always get compliments, and I feel Q Nails does very well for me.
Good service, price is normal, the owner is awesome
Q Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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