Quick Facts About Shangri La II Nail Bar
Shangri La II Nail Bar has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments provided.
Starting with the strengths, one customer mentioned that the salon has a great aesthetic. This suggests that the salon has put effort into creating a visually appealing atmosphere, which can enhance the overall experience for customers. Additionally, another customer mentioned that they have been coming to the salon for almost two years and love the service provided by their nail technician. This indicates that the salon has built a loyal customer base and has managed to retain customers over a long period of time.
Furthermore, there were positive comments about specific services provided at the salon. One customer mentioned that they had a great experience with getting tips and a French manicure, while another customer mentioned that they enjoyed their pedicure and dip powder manicure. These comments suggest that the salon is able to perform certain services well and meet customer expectations.
However, there are several weaknesses that can be observed from the comments as well. The most common complaint mentioned by customers is the rude and aggressive behavior of certain nail technicians. One customer mentioned that their technician had an awful attitude throughout the entire service and another customer mentioned that they were laughed at and denied service. These negative experiences can greatly affect the reputation of the salon and deter potential customers from visiting.
Additionally, there were complaints about the quality of the services provided. Multiple customers mentioned that the nail services they received did not last long before experiencing issues such as chipping or bubbling. This reflects poorly on the salon's quality control when it comes to the longevity of their services. Furthermore, one customer mentioned that the salon did not properly apply a clear coat on top of rhinestones, leading to them falling off easily. These issues highlight a lack of attention to detail and precision in the nail technicians' work, which can be concerning for customers.
Another weakness mentioned by customers is the lack of professionalism displayed by certain nail technicians. One customer mentioned that their technician ignored their request for a manicure and their cuticles were left looking awful. Another customer mentioned that their technician assumed they wanted short nails without asking and did a poor job shaping them. These comments suggest a lack of communication and attentiveness on the part of the nail technicians, which can be frustrating for customers who have specific preferences.
Lastly, there were comments about long wait times and confusion regarding appointments. One customer mentioned that they were told it would be a 30-minute wait but ended up waiting for an hour, while another mentioned there was no manager available when they requested one. These issues with wait times and management can create a sense of disorganization and lack of efficiency at the salon.
In conclusion, while Shangri La II Nail Bar has some strengths such as a great aesthetic and a loyal customer base, it also has several weaknesses. These include rude and aggressive behavior from certain nail technicians, issues with the quality of services provided, lack of professionalism, and problems with wait times and management. These weaknesses can greatly impact the overall customer experience and may lead customers to consider other options in the area.
Best TL Reviews
Horrible experience and won't be going back. My tech, Amy, had an awful attitude the whole time snd started aggressively filing my nails and gave me an ice cold bowl of water to soak my hands in (temp outside is 46°) I was shocked at the cold water and quickly pulled my hands out. I told her it's really cold and she said it didn't need to be warm, it's just to rinse them. I asked her if I could please get warm water and she jerked the bowl off the table while rolling her eyes and walked off without saying a word. I asked for a manager and they said there was no manager in. I told them I wouldn't be getting my nails done but both my daughters were already started on getting their toes painted. While I sat there and waited for them several workers began laughing and talking a different language and looking at us. It's my money and I won't pay someone being rude and aggressive to do my nails. Do NOT recommend! Go to Filed around the corner!
I used to really like this place. It has really gone down hill. The last 2 or 3 times Iv gotten them done here…. They just do not last but a few days before something goes wrong with them. I go to a coupe of salons depending on where I am that day so this has been over the span of a few months Iv popped in. The price is great and still one the lowest in the area but the quality is terrible. The matte colors turn brown on the top, any rhinestone I have gotten falls off and they don’t like to put clear coat on top of rhinestone even when you ask. They say it looks less shiny but that doesn’t matter when they fall off anyways! Last time the gel bubbled up and they weren’t happy about fixing it. It’s just never a good experience and I wouldn’t consider myself picky by any means. There’s a few other salons in the area I would save the money and go to unless you want to make countless trips back for repairs.
First time here and it was great! My daughter had tips with a French mani. I had a pedicure and a mani with dip powder. Will definitely go back!
Great aesthetic as far as the salon goes. I came in a about an hour and ten minutes before they closed. It’s my birthday and my boyfriend said he would get a manicure with me. I wanted to get an acrylic set as well. They completely ignored me when I said I wanted a manicure and my cuticles look awful. They did a great job on my boyfriends manicure. His tech, a younger girl, was super kind and tried to tease him about getting a color on his nails. This was after about 20 minutes of his and my techs talking in another language and laughing a lot. My tech talked to me twice the whole time I was there. She never introduced herself so I don’t know her name, she was an older lady with black glasses. She assumed I wanted my nails short and cut them without asking me. She did a terrible job shaping my nails. One hand does not match the other and several nails are oddly misshapen. The color I picked on the template looks nothing like the color of my nails. The paint is streaky and the underside of my nails is gunky. Would not recommend and I will not be back. The only reason I tried this salon is because Modern Nails and Spa is closed on Sundays. I will gladly wait next time. They charged me $5 more than my regular place. I hate not leaving a tip so I tipped her $10 for both mine and my boyfriends nails. Never again.
Just went in to get my nails done and I have never had so many people be so rude and laugh in my face, I was denied service but before that I was told it would be a 30 minute and ended up waiting an hour. Don’t come here :)
Absolutely love this saloon! I’ve been coming here for almost 2 years now!! Best service and love my nail tech!
Several of the nail techs don't change their technique when you tell them they're being hurtful. Even the people next to me are saying the same thing. They are in way too much of a hurry and don't seem to care.
I drive over one hour one way to come here. That's how much I like it. It is always clean, everyone is friendly and professional. I recently relocated, but have been a client here in Edmond for about 4 years. The pedicures are awesome, too.
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Shangri La II Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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