TJ Nails

+1 256-536-8895

810 Wellman Ave NE, Huntsville, AL 35801 United States of America

Open Today: Closed

Quick Facts About TJ Nails

TJ Nails place has received overall positive comments from customers, highlighting their strengths in customer service, quality of service, and friendliness of the staff. However, there are also a few negative comments that indicate some weaknesses in their service.

One of the strengths mentioned by customers is their great customer service. Customers have praised the staff for their willingness to accommodate walk-in appointments, even when the salon was busy. This shows that they prioritize customer satisfaction and are willing to go the extra mile to accommodate their clients. Additionally, many customers appreciate the friendly and personable nature of the staff, which creates a welcoming atmosphere in the salon.

The quality of the service provided at TJ Nails is also mentioned as a strength. Several customers specifically mention the great job done on shaping and fixing their nails. This indicates that the technicians at TJ Nails are skilled and experienced, delivering a satisfying result to their clients. The positive feedback regarding the gel manicures and pedicures further emphasizes the quality of their services.

Another strength of TJ Nails is their ability to build customer loyalty. One customer mentions being a loyal client for 7 years, while others recommend making an appointment in advance due to the increasing popularity of the salon. This highlights the fact that customers are satisfied with their experiences at TJ Nails and are willing to continue using their services, as well as recommend them to others.

However, there are also a few weaknesses highlighted in the comments. One customer mentioned that their gel manicure started peeling just two days later. They then called to get them fixed but were refused a free service. This indicates a weakness in their ability to address and rectify customer concerns. While it is understandable that mistakes can happen, the refusal to fix the issue for free, especially so soon after the initial service, could be seen as a letdown for the customer.

In terms of weaknesses, there were no specific comments made by customers about the ambiance or cleanliness of the salon. However, it would be beneficial to have more feedback on these aspects to provide a thorough analysis of their strengths and weaknesses.

In conclusion, TJ Nails place has several strengths, including great customer service, high-quality service, and the ability to build customer loyalty. The positive comments highlight the friendliness of the staff, their skill in doing nails, and the relaxing experience of getting a pedicure. However, there are also a few weaknesses, such as the refusal to fix a service issue for free, which could potentially impact customer satisfaction. Overall, based on the majority of the positive comments, TJ Nails appears to be a reputable salon that provides excellent service to their customers.

Best TL Reviews

I came as a first time walk in yesterday, and despite them being very busy they squeezed me in and made it work. I’m not sure of the name of the nice woman who did my nails but she was fantastic. I need my nails SHORT for my job, and she did them perfectly! I will happily come back to this salon and recommend them to friends.

Great customer service and wonderful job. I love the way he shaped my nails. Will be going back!

I highly recommend going to get a manicure for pedicure here!! The owner has a tue best!! Extremely experienced and personable!! They do a perfect job!! Make sure to call and make an appointment and tell them Stephanie and Emly you! ????????

I love TJ Nails! I've been a loyal client for 7 years! I recommend making an appointment as they are getting booked up lately cause they are just that darn good!!

First time I've visited this shop. Offered me something to drink and got me right in. Amazing people. Outstanding job. Friendly. Great price. I walked in with "man hands" and walked out with beautiful nails!! I will be back and I will be recommending this place!!

I went on Wednesday and got a gel manicure, well 2 days later, they start peeling, bad. So I call up there and speak to a man and explain my problem and explain I need to come in and get them fixed, I go in today and they refused to do my service for free, please save your money!!! ($38) for a gel manicure.

I loved this place!!! Miranda and the owners were so very kind and took good care of my husband and I. They offered something to drink, which is never done. I will come back here.

Never a bad experience. Staff is amazing!!! My nails are always perfect and the pedicures are super relaxing!!!