Quick Facts About Lovely Nail & Spa
Lovely Nail & Spa place, based on the comments provided, has several strengths and weaknesses.
One of the strengths of Lovely Nail & Spa place is the positive reputation of their nail technician, Tammy. Multiple comments mention her skill and expertise in acrylics, dip, and nail art. Customers appreciate her ability to create Disney designs and the fact that they keep coming back specifically to see her. Another strength that is highlighted is the welcoming and friendly atmosphere of the salon. Customers feel comfortable and welcomed when they walk in, which adds to the overall experience. Additionally, the comfort and quality of the pedicure chairs are praised, with customers mentioning the massage options and the enjoyment of their pedicure services.
Another strength mentioned by customers is the variety of services offered at Lovely Nail & Spa place. Beyond just nails, customers mention getting their eyebrows done and being satisfied with the results. This shows that the salon offers a range of services and is skilled in providing them.
However, there are weaknesses that also emerge from the comments. One recurrent issue is inconsistency in service quality. While some customers had a wonderful experience with Tammy and other technicians, there are comments that mention poor service, such as nails not being filed properly, cuticles not being trimmed neatly, and a different nail file causing injury. These comments suggest a lack of consistency in the level of service provided, which can be a weakness for a salon.
Another weakness mentioned is the lack of attention to detail in certain services. One customer mentioned that their French tip gel was done incorrectly, despite explicitly asking for it. The thickness of the gel and the presence of a brush bristle in the pink and white also suggest a lack of attention to detail in the application of services. These comments may leave potential customers hesitant about the quality of the services provided at Lovely Nail & Spa place.
In terms of customer service, there is a comment that mentions a dissatisfactory experience when wanting to change the color of their nails. The customer did not like the outcome of their nails and was not willing to pay the additional fee for a color change. This suggests that there may have been a lack of flexibility or accommodation in addressing the customer's concerns, which can be seen as a weakness.
In conclusion, Lovely Nail & Spa place has strengths in terms of the reputation of their nail technician and the welcoming atmosphere of their salon. They offer a variety of services and have comfortable pedicure chairs. However, there are weaknesses that emerge from the comments, including inconsistencies in service quality, lack of attention to detail, and potential issues with customer service.
Best TL Reviews
Love this nail salon! I moved from nj to Florida over a year ago I was referred by a Facebook group to this salon and have been coming back ever since! Tammy is my go to! She’s great with acrylics, dip and nail art! If you want Disney designs she’s your girl!
I have been coming to lovely nails for 5 years, I see Tammy. Not only is she amazing at what she does but she has the absolute best personality! An appointment with her is just like spending time with my Bestfriend. I can’t recommend her, her mom & all the ladies at lovely nails!
I went in and asked for the exact same thing on my toes that I already had. opi bubble bath and French tip gel. Tech only filed all of the gel off of my toes, didn’t soak. Did a base, three thick layers of bubble bath, went to put the top coat on and I had to stop her and tell her French three times and she was surprised I asked for that. The gel is SO THICK and everywhere. All over the edges so I’m sure they will be lifting soon already. 10/10 don’t recommend. There is also an entire brush bristle in the pink and white.
I have been coming to this company for over 5 years now! I have seen mostly Tammy in those years & when she is not in town I go to Amy! Both are AMAZING!! Definitely a great business & they all do an amazing job making sure your nails, eyebrows, etc. look good! ????
This was my first pedicure there and it was wonderful. The chairs are very comfortable with lots of massage options. Tammy and Chi do an amazing job each time weather it's nails or toes. I got the pedicure with parifin wax and it was just about an hour long. Will definitely be back!
I have always come to Lovely nails but I went for a fill in and got a really bad service. Everything was normal until the tech started filing my nails. The cuticles were not trimmed properly and I had skin just hanging on the border of my nails and that doesn’t look neat at all. The tech then went to file my nails again and scraped one of my fingers and in another one used a different nail file that had a SPLINTER and went inside my finger. The nail art was very poorly done and didn’t look nice. I wanted a change since I didn’t like how my nails turned out and I was told that I needed to pay for the service and that there was an additional fee for a color change which I was not willing to pay for after all that had happened. This was a VERY bad experience and will not recommend!
I’ve been coming to this mail salon for a few years now and it’s my home salon!! Everyone is so kind and friendly when you first walk in. Very welcoming workers. I always have Tamy and she’s amazing!! I don’t see myself going anywhere else but here. Love my nail salon home!!
My favorite salon in central florida, I cant go a month without seeing Tammy! She will always do you right! :)
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