A J's Family Barber Shop

+1 865-539-6199

1501 Downtown W Blvd, Knoxville, TN 37919 United States of America

Open Today: Closed

Quick Facts About A J's Family Barber Shop

A J's Family Barber Shop has a number of strengths based on the comments provided. Firstly, the shop is highly recommended by multiple customers, with positive comments about the quality of service provided. Cindy, one of the barbers, is praised for being sweet, patient, and doing a great job. The staff in general is described as super nice, creating a friendly and welcoming environment for customers. Additionally, the prices are considered to be great, especially when compared to other establishments. This suggests that A J's Family Barber Shop offers good value for money.

Another key strength mentioned by customers is the quality of the haircuts. Multiple clients mention that they received good haircuts and were satisfied with the results. James is specifically mentioned as being skilled at providing flat tops, with one customer stating that it was the best flat top they had received since being in the military. Good haircuts contribute to customer satisfaction and repeat business, suggesting that the barbers at A J's Family Barber Shop are skilled and competent in their craft.

Furthermore, the shop is described as a family-oriented place that treats customers like family. This is highlighted by the comment that the shop is not overpriced and provides a friendly environment. Treating customers like family creates a sense of loyalty and can contribute to positive word-of-mouth referrals, as seen by the multiple recommendations provided in the comments.

In terms of weaknesses, one customer expresses dissatisfaction with their haircut experience. They specifically mention that they had two bad experiences with the same barber, stating that the cuts were not done to their specifications and were of poor quality. Additionally, they criticize the barber for not thoroughly removing cut hair from their forehead. This negative experience could potentially deter other customers from trying the shop or returning for future visits.

Another weakness mentioned by a customer is the high turnover rate of staff at A J's Family Barber Shop. While the specific reasons for turnover are not mentioned, a high turnover rate can negatively impact the consistency and quality of service provided. Frequent changes in staff may result in a lack of continuity and familiarity for customers, potentially leading to dissatisfaction or a reluctance to return.

Despite these weaknesses, it is important to note that the majority of comments are positive, indicating that A J's Family Barber Shop has more strengths than weaknesses. Customers appreciate the quality of service, affordability of prices, and the friendly environment. By addressing any shortcomings, such as the issues with haircuts and staff turnover, A J's Family Barber Shop has the potential to further improve their business and maintain a loyal customer base.

Best TL Reviews

Me and my family have been here twice. Once for a beard shape up for dad. And today a first hair cut for my daughter and one for myself. Both times we've worked with Cindy. Highly recommend her as she is sweet, patient and does a great job. The staff in general is super nice. Prices are great too. If your looking for a place that isn't overpriced and they treat you like family this is it. Highly highly recommend!

My old barber retired and I needed a new one. I went into AJ's and needed my flat top leveled out and James took care of it, probably the best flat top since being in the Corps! I've been going ever since. Everyone is very friendly and I highly recommend them.

Great barbers at a good price. Friendly environment that accepts walk-ins with a higher quality service than you’d get from chains that charge the same or more

Good haircut! Didn't have much wait. Good pricing. I will go back.

Don't have the lady by the door cut your hair! She has sucked both times she has cut my hair. Told her finger width length on top. The front is a little longer than that and towards the back of the top it is about 1/8" - 1/4". Told her a high fade, look at the pic. An 8 year old with a pair of safety scissors could do better! What a hack job! They don't deserve the one star you have to give!

Also, this place has a high turnover rate.

Best barber shop in the city people are friendly and do a great JOB

I don't like going to great clips or sports clips, so I prefer getting my cuts at independently owned barber shops. I figured I try this shop out since it was close to me and on the way to another errand. I asked the lady for a faux hawk and a half to 1-guard on the sides, but ended up with an uneven fade and chopped-up hair on top. She tried fixing it, but made it worse and didn't even bother to brush off the cut hair on my forehead once finished. Go for the male barber, he knows what he's doing. Or just go to Gambuzza's across the street.

Good haircut, nice people, and a fair price.