Quick Facts About Lavender Nails & Spa
Lavender Nails & Spa has a number of strengths and weaknesses based on the comments provided. These can be summarized as follows:
Strengths:
1. Friendly and welcoming staff: Multiple comments highlight the friendly and welcoming nature of the staff at Lavender Nails & Spa. This creates a positive atmosphere for customers and contributes to a positive overall experience.
2. Good selection of services: Customers appreciate the range of services offered at the salon, including polygel and hybrid gel. This demonstrates that the salon caters to a variety of customer preferences and needs.
3. Skillful and thorough work: Several comments mention the skill and thoroughness of the technicians at Lavender Nails & Spa. Customers appreciate the quality of work done on their nails and the attention to detail in services such as pedicures.
4. Efficient service: Some customers mentioned that the salon provided fast and efficient service. This is important for customers who value their time and want to be in and out of the salon quickly.
Weaknesses:
1. Inconsistent quality of service: One recurring complaint is the inconsistency in the quality of service. Customers mention that some technicians do not perform as well as others, leading to unsatisfactory results. This is a significant weakness as it can impact customer satisfaction and loyalty.
2. Rushed service: A few customers mention feeling rushed during their appointments. This can lead to errors or a lack of attention to detail, as seen in cases where gel polish chipped off quickly or toes were not properly cared for. Rushed service can also make customers feel undervalued and less likely to return.
3. Lack of communication and consent: A customer mentioned that a technician started cutting their toenails without asking, leading to dissatisfaction and the need to grow out the nails again. This lack of communication and consent is a weakness that can make customers feel uncomfortable and unvalued.
4. Long wait times: One customer mentioned that their gel manicure took over an hour to complete due to a technician switch. Long wait times can be frustrating for customers, especially when it affects the quality of the service.
In conclusion, Lavender Nails & Spa has several strengths, such as friendly staff, a good range of services, skillful work, and efficient service. However, there are also weaknesses, including inconsistent quality of service, rushed service, lack of communication and consent, and long wait times. Addressing these weaknesses is crucial for the salon to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
Great salon! Everyone there is really sweet and they don’t rush you to pick a color. My only problem is that there’s an older woman who works there who never really does a good job on my nails. I’ve tried to not complain but I’m just not a fan of the way that my nails come out when she does them. I went a week or two ago to get my birthday nails done and she started cutting my toe nails without even asking. ALWAYS make sure that your tech asks if you want a cut and file before just doing it. My nails grow slow and now I have to grow them out again because of her careless mistake. Don’t get me wrong this woman is as sweet as pie but it was so frustrating to go through. I’m STILL a bit upset over it. I look at my toes almost every day and I’m disappointed in how they look all bc she cut them without asking.
Amazing service always making my nails nicer, over and over ????????
This place is the worst place i ever been to. ! I wouldn’t recommend anyone to go here , they rushed doing my nails an feet ! The picture I post is my nails only 1 day old an the gel polish is already chipping off , she did a horrible job on my feet she didn’t even scrap the back , I basically paid 30$ for her to cut an polish my toes which she did a horrible job at that to , my appointment was at 6 so I guess they close at 7 so they was rushing trying to get me out of there but I spent 95$ for nothing everything looks sooooo ugly ! I’m very upset.
Staff is very friendly and the service is amazing. I was looking for a salon that did polygel or hybrid gel and they were the only one I found. The end result is always amazing.
They did a fantastic job on my pink ombre powder nails for my wedding and the pedicure was heaven. I typically don't like pedicures so that's a huge plus for me. They were friendly and efficient. If you haven't checked em out. Do it :)
I was out of town and Charles took me right in. Had a pedicure and manicure. She was so nice and welcoming. Great place. Would definitely come back if I am in town again.
When I went to this salon there were two women working, a younger woman and her mother. The older woman started my gel manicure and it was turning out so bad. There were lumps and bubbles and the edges of my nails were not smoothed. I was panicking a little bit but then the younger woman ended up taking over and fixing them. In the end they looked okay but it took over an hour for my manicure to be completed. I am nervous to go back here in the future because I don't want to risk getting the older woman again.
I would highly recommend this salon. They are so friendly and did such a great job on my gel manicure. My nails were in rough shape and I'm new to town so I really appreciated the friendly attitude and thorough job. Will definitely go back.
Place Pictures
Lavender Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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