Quick Facts About Nail Luv Off Hudson Bridge
Nail Luv Off Hudson Bridge place has garnered a mix of positive and negative feedback from its customers. In order to provide an objective analysis of the strengths and weaknesses of the salon, it is important to consider all the comments provided.
One of the strengths of Nail Luv Off Hudson Bridge place is the excellent customer service provided by the owner. According to a customer's experience, the owner ensured that their aunt was satisfied with her nails and was transparent about the cost. This highlights the salon's commitment to customer satisfaction and professionalism.
Another strength mentioned by a customer is the quality of service provided by a specific nail technician, Ms. Kathy. The customer praised her professionalism, patience, and consideration. They also mentioned that the salon keeps a clean and disinfected environment, which is important for maintaining hygiene standards. This suggests that there are skilled and dedicated nail technicians who prioritize the well-being and comfort of their customers.
Additionally, a customer expressed their appreciation for a nail technician named Anna, who was attentive to their feet and provided relief from constant pain. This highlights the salon's ability to address specific foot concerns and provide excellent pedicures.
Furthermore, a customer who visited Nail Luv Off Hudson Bridge place on New Year's Eve mentioned that they received prompt service despite their initial concerns about potential overcrowding. They described the salon as clean, the staff as friendly, and complimented the massage chairs. This suggests that the salon is well-managed and provides a pleasant environment for its customers.
On the other hand, there are several weaknesses mentioned in the comments. A customer expressed dissatisfaction with the service they received due to the attitude of a nail technician. They mentioned that the technician displayed unprofessional behavior and made several mistakes with their nails, resulting in a poor outcome. The customer also stated that they were unable to resolve the issue with the manager. This highlights a lack of consistency and managerial support in addressing customer complaints and concerns.
Another customer complained about a nail technician rushing through their service, forgetting specific requests, and arguing about how the customer wanted their nails. They also mentioned that the nail polish started chipping off after a few days and that they were charged extra for a subpar service. This indicates a lack of attention to detail and customer satisfaction from the particular nail technician.
Furthermore, a customer mentioned a negative experience with a different nail technician. They were unhappy with the outcome of their nails, claiming that they were crooked and the polish came off quickly. This suggests a lack of consistency in the quality of service provided by different nail technicians at the salon.
In summary, Nail Luv Off Hudson Bridge place has several strengths, including excellent customer service provided by the owner, positive experiences with specific nail technicians such as Ms. Kathy and Anna, and a clean and friendly environment. However, the salon also has weaknesses, including instances of unprofessional behavior, inconsistent service quality, and a lack of resolution for customer complaints. These strengths and weaknesses should be taken into consideration when deciding whether to visit the salon.
Best TL Reviews
I took my aunt here and had an AMAZING experience. During our visit , the owner came by and made sure my aunt (who’s a little picky) was totally satisfied with her nails and was transparent about the cost which was super appreciated. During our visit , another guest came in very upset accusing the owner of doing her acrylic nail set wrong.. white nails that are acrylic are destined to turn colors . Everyone who’s a nail lover would know this. The owner kindly told her he could not discount her nails because he had suggested she get a gel set when she first came. She became upset and accused him of bad business. This was truly heartbreaking to see. I go here often and have nothing but great things to say about the staff.
Anyway , if your looking for a great place to relax and get your nails done go to Nail Luv !
I was referred to Ms. Kathy by my Dominican hair care provider. This was my 2nd time being serviced and I made sure to make an appointment. Kathy does both my nails (acrylic, gel manicure and collagen gloves), and also my feet (deluxe spa Pedicure) which I absolutely love.
She is a true professional, patient, kind and considerate. We talk and laugh, she listens to what you ask for and provides advice. They keep the salon CLEAN & DISINFECTED themselves the whole crew. I will definitely refer my friends and family to my new Nail Salon.
Didn’t catch the name of the nail tech. But he did a terrible job on my nails and still charged me full price! I had nail polish on my skin, my acrylic was thick and uneven!
I love Nail Luv, I will go nowhere else to get a pedicure. There is a nail tech there, her name is Anna, I feel like she genuinely care about my feet, I work for a company where I take upwards of 30,000 steps a day. My feet used to hurt constantly, but Anna fixed that for me. She has accomplished what the doctors could not. I really appreciate her attentiveness to my feet. Every visit my feet feel 100% better. The staff there are always friendly and professional. And the massage chairs there are very nice as well ????????.
They just opened for the day on New Years Eve so was worried would be packed but got here just in time. This was my first time at this salon, visiting family here, i live in NC. I said i wanted a pedicure and was seated as soon as i picked out my color. More customers came in just as i was seated so timing was perfect. The lady asked what type of manicure i would like(chose the regular). She took her time to make sure all the dead skin and cuticles were removed and did a great massage on calves and feet before coloring. I visit every year for Christmas and will continue to use this salon if in the area. Place looked pretty and clean. People were friendly.
I have had the most horrible service ever!!! I came for a fill in and the lady started with an attitude. I had 3 nails that needed to be replaced and she wanted to just glue them back down. Sorry... not to day! I need what I asked for. She put one on crooked and I made her take it off. She started jibber jabbing with her peers and we all know what that means. Then she changed the shape of my nails from round ... some pointed and some square. I asked her what was she doing... she slammed the nail file down and stormed off saying I can't do it. I asked for the manager who refused to come out. I didn't want anyone else in there to touch my hands, I was simply trying to pay for the mess she made before I walked out. I asked if I needed to call the police because I didn't want them to try and say I walked out without paying. I offered to call them myself so I could pay. She told me to just leave and I left gladly! I am now across the street getting my nails done.????
Third time coming to this shop. The first two times the ladies did a good job. But this last time the slim guy did my pedicure and fill. He rushed the whole time. Forgot I asked for sugar scrub pedi. Then did my nails. Told him how I wanted them trimmed cause they were crooked. He told me they were not basically argued about how u wanted my nails. The polish came off in 3 DAYS! HowSway? A gel come off that fast?!?!? Then over charged me. Same job last girl did, he charged $20 extra AND messed it up! So ugly! I'm never going back there. Nails were still crooked. Smdh
Friendly people at the nail shop a man name Tony did my nails ???? he did them great
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Nail Luv Off Hudson Bridge Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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