Quick Facts About Bonjour Nails Spa
Based on the comments provided, Bonjour Nails Spa has several strengths and weaknesses that can be identified.
Strengths:
1. Skilled and creative nail technicians: Customers were pleased with the quality of the work done on their nails. The technicians paid attention to detail and were able to replicate a reference photo accurately. They were also praised for their patience and accommodating nature.
2. Clean and well-kept salon: The salon was described as clean and well-maintained. Customers appreciated the hygiene measures in place, such as plexiglass dividers, sanitizers, and temperature checks.
3. Excellent customer service: The staff, including the owner, were noted for their kindness and personable approach. They made customers feel welcome and were attentive to their needs throughout the appointment.
4. Positive atmosphere: Customers commented on the great atmosphere of the salon. The interior decor was described as cute, and the massage chairs were clean and comfortable, contributing to a pleasant experience.
5. Variety of services: Bonjour Nails Spa offers a range of services, including deluxe pedicures, 3-D nail art, and different nail shapes and lengths. This variety allows customers to find the service that suits their preferences.
Weaknesses:
1. Inconsistent quality: While some customers were extremely satisfied with their experience, others expressed disappointment. One customer mentioned that their nails turned out "wonky" and not the desired shape. It is possible that there may be inconsistencies in the quality of work among different technicians at the salon.
2. Pricing: One customer mentioned that the salon was a bit pricey, although they believed it was worth it for the services received. This indicates that the salon may be on the higher end of the price scale compared to other nail salons.
3. Long waiting times: One customer mentioned that they had to wait for about 35 minutes at another salon before deciding to go to Bonjour Nails Spa as a walk-in. While they were immediately seated at Bonjour, this comment suggests that the salon may sometimes have long waiting times for appointments.
4. Limited availability of preferred technicians: Some customers mentioned specific technicians they liked and planned to request in the future. This indicates that there may be limitations in the availability of preferred technicians, which could be a drawback for customers who prefer consistency in their services.
Bonjour Nails Spa has several strengths that contribute to a positive customer experience, such as skilled technicians, a clean salon, excellent customer service, and a pleasant atmosphere. However, there are some weaknesses that should be addressed, including inconsistencies in the quality of work, pricing, and potential waiting times. By addressing these weaknesses, the salon can continue to build its reputation and attract satisfied customers.
Best TL Reviews
I went in today to do my nails to go on a cruise and I don’t usually get my nails very fancy, I just always do a basic French tip or color because I’m a teacher and my nails tend to not last very long. For my vacation I decided to go all out so I went in with a picture from Pinterest of an idea of what I wanted with 3-D flowers and gems, and I got exactly that. I’m very happy with the results. Monica did a great job especially since she was missing one of the tools that she usually uses to do the 3-D flowers but she was very tedious and careful in making sure it still turned out well and She was very patient and very aware of my time and hers. she did truly beautiful work. The owner is also very kind and so is all of the staff and I’ve had a very positive experience every time I’ve gone here. It was a bit pricey, but for what they did it makes sense, and I feel it was worth every penny and the usual prices for the basic Nail set and pedicure that I usually do is very reasonable. The Salon is very clean, well-kept and everyone looks very clean and well-kept as well. There’s amazing customer service, and I highly recommend.
I want to love this salon and make it my regular nail salon. I love my nails they are perfect and my nail tech was amazing. My mother went with me and got the same nails as I did but we got different shape and length. I got medium with coffin shape naturally thin. My mom got short square shape naturally thin. My nails are exactly what I was wanting, they are perfect. My moms nails are wonky, thick and not square shape. We will be back to give it anouther try cause maybe it was just an off day for the nail tech she had.
Anna did an incredible job! She is very kind, patient, accommodating and extremely detailed and professional.
On top of all the safety measures in place - plexiglass, dividers between seats, hand sanitizer, temp checks and masking - this salon also had a great atmosphere and was very clean and beautiful. They are going above and beyond for their clients, I will definitely return!
Hugo did my nails twice and did a wonderful job each time. He's friendly and comfortable to interact with. I plan on requesting him in the future!
Lex (the owner) is amazing. He does nails as well and is super nice and personable.
Walked in from waiting at another salon for about 35 minutes over our appointment and hadn’t even been seated. So we left and we’re a walk in at bonjour nails without even calling ahead of time. Immediately seated, asked what we wanted to drink, and talked over what we wanted done, and everyone was very friendly. Copied my reference photo amazingly and am so happy with the service! Was professional, cleanly, and we’re constantly making sure I liked my nails. Will be back!
Wonderful first experience. I was a walk in customer and asked for a deluxe pedicure, and they were quick to have a chair and a technician ready for me. The deluxe pedi included a sugar scrub, foot and leg massage, hot towel treatment, and paraffin soak, in addition to the typical foot scrub, cuticle trim, and polish. The lady who did my nails was thorough and kind, and multiple other staff members checked in on me as well. The massage chair was very clean and comfortable and looked new. The interior decor is also very cute! I'll gladly come here again.
I love this place! Lex, the owner, treats you way beyond professionalism. He knows his clients like they are family. In addition, My nail artist, John, is very detailed oriented making my nails look top notch! I lived on Camano Island at one point.....the distance didn't detour me one bit. Bonjour Nails and Spa is a wonderful place to be pampered not only just for women, but for the men too!
Lex and his crew always make you feel welcome, no matter how busy they are ! They do a great job and and Lex always comes by to make sure you are getting excellent service.
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Bonjour Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:00 AM - 07:00 PM |
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| Monday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
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15. Mid Towne Plaza