Quick Facts About Jovita Hair Salon
Strengths:
1. Affordable price: Customers appreciate the fact that Jovita Hair Salon offers quality haircuts at an affordable price. This makes it accessible to a wider range of customers, attracting those who may be on a budget.
2. Efficient service: The salon is commended for providing immediate service to walk-in customers. This is a strength as it shows that the salon is able to handle a steady flow of customers and prioritize their needs.
3. Ability to handle different hair types: One customer mentions that their stylist had no problem working with long and thick hair. This implies that the salon has skilled stylists who are able to cater to a variety of hair types, providing a positive experience for customers with different hair textures.
4. Accommodating to customer inquiries: The fact that the salon provided accurate information over the phone regarding prices and services is a strength. This shows that they are transparent about their pricing and willing to answer customer inquiries, enhancing customer satisfaction.
5. Positive overall experience: Several customers express their satisfaction with the salon, stating that they always leave looking great. This indicates that the salon consistently delivers good results and leaves customers feeling happy and confident.
6. Friendly and welcoming atmosphere: Customers appreciate the lovely and charming staff and fellow customers, creating a positive and welcoming atmosphere. This strength contributes to a comfortable and enjoyable salon experience.
7. Skilled owner/stylist: Jovita, the owner, is highly recommended by one customer for her ability to deliver a perfect result. This highlights the skills and expertise of the stylist, which is a strength for the salon.
Weaknesses:
1. Limited availability: One customer mentions that the salon is closed on Sundays, which can be inconvenient for customers who may need assistance on weekends. This limited availability may result in customers having to seek services elsewhere in case of any issues or emergencies.
2. Inconsistent pricing: One customer states that the salon's pricing varies and may change based on each customer. This inconsistency in pricing can lead to confusion and may cause customers to question the salon's transparency.
3. Inability to rectify mistakes: One customer states that the salon made a mistake with their haircut and the owner's response was not satisfactory. This weakness reflects poor customer service and a lack of accountability when errors occur.
4. Lack of availability for fixing mistakes: The same customer mentions that they had to seek assistance elsewhere to fix their daughter's haircut as the salon was closed on Sundays. This indicates a lack of availability or contingency plan for addressing and rectifying any mistakes made by the salon.
5. Negative customer experience: The mentioned negative experience with the customer's daughter's haircut and the owner's response reflects poorly on the salon's overall customer experience. This weakness may lead to loss of reputation and potential customers seeking services elsewhere.
In conclusion, Jovita Hair Salon has several strengths, including affordability, efficient service, skilled stylists, accommodating customer inquiries, positive overall experiences, a friendly atmosphere, and a skilled owner. However, there are weaknesses present, such as limited availability, inconsistent pricing, poor handling of mistakes, lack of availability for fixing errors, and negative customer experiences. These weaknesses can impact the salon's reputation and customer satisfaction if not addressed effectively.
Best TL Reviews
I came in on a Wednesday as a walk in, and was immediately serviced. I recommend this salon because the haircuts are quality at an affordable price. I was even given a free blowout because before arriving, I inquired over the phone how much a haircut was (15 dollars for a womens haircut). At the end of my service, I was charged the $15 as previously stated by the stylist over the phone. I am very pleased with my haircut!
I have long hair that is very thick, and this was no problem for the stylist working on my hair. I really recommend this location, they know what they are doing!
I always go there and get good service,but I took my daughter there yesterday to get a cut,it looked good when we left but after she washed it it looked terrible.she was so upset and crying.i had to take her somewhere else to have it fixed cause you guys are closed on Sunday and this happened saturday
I have very dark hair and I never leave dissatisfied with the level of lift I walk out with! I really recommend Jovita herself. She has an eye for perfection and knows how to make you happy. Prices always vary. If you want to be sure of your total make sure to ask before because I feel as though they change it based on each customer.
Love it! It's cheap and I always look great when I leave!
They always do a great job ????
Amazing job done with reasonable price
Lovely, charming staff and fellow customers. 1st visit, will definitely return! Very happy with my haircut! Support good people at local businesses.
They messed up my hair and all the owner said was "well its hair, it'll grow back" my bangs were mid forehead. But at least my brows looked amazing. That's why they deserve a 3
Jovita Hair Salon Info
Amenities
Accessibility
Payments
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 09:00 AM - 05:00 PM |
Sunday | Closed |
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