Simon's Barber Shop

+1 847-823-3371

7542 W Oakton St, Niles, IL 60714 United States of America

Open Today: -

Quick Facts About Simon's Barber Shop

Simon's Barber Shop has both strengths and weaknesses based on the comments provided. Some strengths of the shop include Simon's diligence and skill as a barber, his ability to take his time and provide a great haircut, fair prices, and his ability to deliver a no-nonsense haircut for special occasions like weddings. These positive comments indicate that Simon is talented and capable of delivering a satisfying haircut.

However, the weaknesses of Simon's Barber Shop are also apparent. Many customers have complained about Simon's demeanor and lack of customer service skills. Multiple comments mention his unfriendly and rude behavior, such as providing short one-word responses, appearing annoyed, and even being disrespectful to customers. This negative attitude can create an uncomfortable and unwelcoming atmosphere for customers, which may discourage them from returning.

Furthermore, some comments criticize Simon for rushing through haircuts and not delivering the desired style. This suggests that while he may be skilled, he may not be attentive to the specific requests and preferences of customers. This lack of attention to detail can lead to dissatisfaction and disappointment.

Another weakness mentioned is Simon's refusal to accommodate certain requests, such as cutting a fade shorter when requested. This inflexibility can be frustrating for customers who expect their barber to listen and adjust their haircut accordingly.

Additionally, there are complaints about the appearance of the shop itself, with one customer mentioning soccer-related banners that were not appreciated. This indicates that the overall ambiance and décor of Simon's Barber Shop may not be appealing to everyone.

In terms of customer experience, there are negative comments about feeling treated poorly and being made to feel unwelcome. This can greatly impact the overall satisfaction and likelihood of returning customers. It is important for a barbershop to not only provide skilled haircuts but also create a positive and friendly atmosphere for customers to feel comfortable in.

Overall, while Simon's Barber Shop has strengths in terms of haircut quality and fair prices, its weaknesses such as poor customer service, rushing through cuts, inflexibility, and unwelcoming atmosphere need to be addressed in order to improve customer satisfaction and retention.

Best TL Reviews

I came here a couple months ago to try a new place. I won't be coming back.

During my appointment, we probably exchanged 4 words .... I tried to make some comments about the soccer related banners he has in the shop, all i got was 1 word responses like "Yeah" and "no" all the way through my appointment, most uncomfortable barber shop ive been to.

He also was annoyed when he asked me about what cut I'd want... The haircut, was rushed and not what I wanted.

People have the right to be in whatever mood they want to be in, as much as I can decide to not ever come back to this place.

If you are into being treated awful, then this is your spot. Stay away!

Simon is a quiet man and a diligent and skilled barber. He takes his time to cut my hair and does a great job.

He was quick, dedicated and he took his time on fixing my hair. His prices are really fair. Would totally recommend it

Haircut was fine but Simon was so!!!!!! You are in the service industry man cheer up. If you have problems keep them at home. Your customers aren’t paying you to be cranky.

I requested to cut my fade a bit shorter and he denied it saying I should have told him earlier. Stay away

Worst barbershop ever, I get haircut from the “Boss” Simon, he was very rude and makes his job with disgusting face. When I asked him his name he answer :” my name at the window. Why you so rude? - I’m tired. O, really?? Everyone who works get tired. If you’re real men with balls you must never show this. But you looks like women with PMS.

NEVER TRY TO GO THERE!!!

“Business “ like this must die!

He is good at Fades but not a regular scissors cut. Terrible personality and rude. Looks annoyed and comments that it’s almost closing time when you show up after 6:20. Keeps raising the prices. There was significant skin irritation and bleeding on the neck shave. Need to find a better place.

Great place. A no nonsense barber. Did me up very nicely for my wedding. Im a cut my own hair guy for the past couple decades. But I found my new barber! Great cut, an definitely going back!

This barber is definitely skilled at cutting hair. Great haircut! Very happy

Will be back.