Quick Facts About Pure Hair Salon
Strengths:
1. Positive customer reviews: Several customers have left positive reviews about their experiences at Pure Hair Salon. They mention being satisfied with the service, the results, and the professionalism of the staff. These positive reviews can attract new customers and build a good reputation for the salon.
2. Skilled stylists: Customers mention specific stylists by name and praise their skills and expertise. This indicates that Pure Hair Salon has talented and experienced stylists who are capable of delivering quality haircuts, colors, and styles.
3. Wedding styling services: A customer mentions that the salon provided styling services for her wedding party, and everyone looked amazing throughout the day. This demonstrates that Pure Hair Salon is capable of handling special occasion styling and delivering long-lasting results.
4. Beautiful salon: A customer mentions that the new shop in Belmar is beautiful. This indicates that Pure Hair Salon pays attention to the aesthetic aspects of their business and provides a welcoming and pleasant environment for customers.
5. Good safety protocols: A customer mentions that the salon does a great job with safety protocols. This is particularly important during the COVID-19 pandemic when customers are concerned about their safety. Maintaining good safety protocols can help attract and retain customers.
Weaknesses:
1. Poor color correction: One customer mentions a negative experience with color correction. Their hair had severe color bleeding and color lines, and they were not satisfied with the correction that was done. This indicates a weakness in the salon's ability to handle color corrections effectively.
2. Lack of accountability: The customer who had a poor color correction experience mentions that when they expressed their anguish and dissatisfaction, they were told it must be due to the temperature used on their hair or their own hair care routine. This indicates a lack of accountability on the salon's part, as instead of taking responsibility for the mistake, they shifted the blame onto the customer.
3. Fragile hair: The same customer mentions that their hair became fragile after the color treatment. This indicates a weakness in the salon's ability to properly handle and care for their customers' hair, as the customer emphasizes that they do not use hot tools on their hair.
4. Limited reimbursement: The same customer mentions that they received only 15 percent of what they paid as reimbursement for their dissatisfaction. This is a low percentage and may not adequately compensate the customer for the poor service they received. This indicates a weakness in the salon's customer service and willingness to address customer complaints.
Overall, Pure Hair Salon has strengths in terms of positive customer reviews, skilled stylists, wedding styling services, a beautiful salon, and good safety protocols. However, there are weaknesses found in their ability to handle color corrections effectively, lack of accountability, fragile hair care, and limited reimbursement for dissatisfied customers. These weaknesses should be addressed to improve the overall customer experience at Pure Hair Salon.
Best TL Reviews
I got my hair highlighted here because it was close to home and because some acquaintances recommended the owner. After leaving, my hair was not only yellow, but I had severe color bleeding and color lines across both sides of my head from my temple to mid hair. I went back for correction, was then given some low lights on top of the bleeding, which then turned a greenish color. When I called and expressed not only my anguish over my ruined hair, but over how fragile my hair had become I was told “it must be the temperature I use on my hair or what I do to it”. I do not use hot tools, especially at my temples. I was then given back about 15 percent of what I paid because “that’s what it would take to fix what I was upset about”. I’ve never been so horrified by a salon or the treatment, especially given that it was recommended to me by others.
For our wedding this Summer, my Maid of Honor, Bridesmaid and Flower girl all got styled by Nicole and Gianna. We were so happy with the service and they all looked absolutely amazing, lasting perfectly throughout the day. Can warmly recommend Pure Hair salon and we’re forever grateful for this day.
Cutest hair salon ever! I've been going to Tess for a while now and she is an absolute angel I highly recommend her as your hairdresser/stylist!!
I have been going to the owner Nicole since she was a haircutter in Freehold. She provides an amazing haircut and her new shop in Belmar is beautiful ????
Gianna is amazing ! I needed a wedding do and she made it happen for 2 wedding's I went to her for the first wedding and I knew just who to call for the 2nd ! Anyone can do someone's hair once but when you want to go back that's the sign of a good stylist! Thank you Gianna!
I went in as a brunette & walked out as a blonde. the whole process was quick and easy, the hairdressers were so kind and so professional about everything. They spoke to me abt realistic expectations yet gave me a beautiful and satisfying result. Was very happy with the prices and the results!! would absolutely recommend for anyone looking for a good experience & good outcome.
Highly recommend! I needed help with my hair after a year of covid neglect and Nicole provided a smoothing treatment my first visit. Loved it and returned for foils, glaze and cut. The salon does a great job with safety protocols and the staff is very accommodating. Gabby does a great job making you comfortable & gives a great wash. Nicole listened to what I wanted and I am very happy with my color and cut. Talented, professional, friendly - excellent experience!
Nicole is amazing! My color and highlights always look great. Love going there to get my hair cut, color and highlights. Would highly recommend this salon. Staff is so friendly and welcoming.
Pure Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 08:30 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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