Hair Safari

+1 701-572-4015

11 E Broadway #101, Williston, ND 58801 United States of America

Open Today: -

Quick Facts About Hair Safari

Hair Safari is a hair salon that has received a mix of positive and negative feedback from customers. To properly assess the strengths and weaknesses of Hair Safari, it is necessary to analyze the comments provided.

Starting with the strengths of the salon, it is clear that Leticia, Cynthia, and Amy, the stylists mentioned in the comments, are highly skilled and talented in their work. Leticia, in particular, is praised for her honesty and ability to recommend haircuts that are best suited for the customer's hair type. She also goes above and beyond by providing insights into maintaining healthy hair and recommending products for hair repair. Similarly, Amy and Cynthia are commended for their ability to listen to customer requests and deliver the desired results. They have a good understanding of different hair types and are able to spice up haircuts beyond expectations. These positive experiences highlight the expertise and professionalism of the stylists at Hair Safari.

Another strength of Hair Safari is its staff. Multiple comments mention the friendly and fun atmosphere created by the staff members. Letti, Charity, and the other employees are praised for their exceptional customer service and their ability to turn around a customer's mood. This indicates that the salon has a supportive and positive work environment, which contributes to a pleasant experience for customers.

Additionally, Hair Safari receives compliments for its flexibility in terms of appointment scheduling. One customer mentioned that they were able to reschedule their appointment without any issues, highlighting the salon's willingness to accommodate customer needs. This demonstrates that Hair Safari values its customers and aims to provide a convenient and satisfactory service.

Now, turning to the weaknesses highlighted in the comments, one recurring complaint is poor customer service. One individual had their appointment canceled 20 minutes prior to the scheduled time due to the salon being "backed up." This indicates a lack of effective time management and consideration for the customer's time. Another customer complained about the rudeness of the stylist when they tried to reschedule their appointment due to being out of town. This suggests a lack of empathy and understanding towards customers' personal circumstances.

Furthermore, the negative feedback highlights a lack of consistency in appointment management. One customer had their appointment canceled multiple times by different salons, including Hair Safari. This indicates a potential issue with the salon's communication and organization, as customers should not have to deal with repeated cancelations.

In addition to these weaknesses, one comment mentions a negative experience with the salon's owner, Lettie. Although it is unclear what the exact issue was, the comment suggests that Lettie may have been unprofessional or unaccommodating towards the customer.

Overall, it can be inferred that the strengths of Hair Safari lie in the expertise and talent of its stylists, the positive and friendly atmosphere created by the staff, and a certain level of flexibility in appointment scheduling. However, there are weaknesses in terms of poor customer service, lack of consistency in appointment management, and potential unprofessional behavior from the owner. These weaknesses need to be addressed and improved upon to ensure a positive and consistent customer experience at Hair Safari.

Best TL Reviews

Leticia is amazing! I have long hair and have not had it cut for about a year. I'm very timid with getting my hair cut as I have had some bad experiences. She went beyond expectation. Did a cut that would be more healthy for my hair and let me know the hair cut I originally wanted would not work with my hair. Which I appreciate the honesty and making something work for my hair type. Also hooked me up with some new products that will help repair damage AND SMELLS AMAZING! Will definitely be a return customer!

Terrible customer service, made an appointment 2 days in advance and they canceled(third place this week who has canceled on me) 20 minutes prior to appointment because they were “backed up”. Im just curious what the point of an appointment is then if you can’t stick to it. I get 10-15 minutes behind but they must be hours behind. But yet if I canceled I would have to pay 75% of my bill. Now I have no hair cut and a baby sitter bill. Very disappointed with this business and the other hair salons in town.

They are amazing. I went to Amy and asked for a cut. She listened to me and I got exactly what I asked for. She even spiced it up beyond imagination. I let her do what she'd like and she did not disappoint. My hair has never looked this good. Thank you so much Hair Safari!

Awesome staff! Letti took her time to understand my hot mess and with already short hair! She definitely turned my mood around and reminded me why we love our jobs! Charity made my experience amazing before I ever stepped into the shop! These ladies were absolutely fun to spend the morning with! Hair Safari thank you so much ❤️

Cynthia is amazing!!! I love the service she provided and everyone is so friendly there!! I wasn't sure what to do with my hair and she suggested a perfect solution! Absolutely in love with this place and the amazing hairstylist!!!! I'm never going anywhere else!!

Cynthia is a hair goddess. Everytime I come in, I have a hot mess and she literally transforms my hair. Today, she cut off a lot of hair and I could not be happier. She listens to what I want but I always give her free reign because she knows better and there is never disappointment.

I called to reschedule my appointment 2 days before my actual appointment and had no problem at all. Then the stylist called me to reschedule due to being sick.. This time I can’t make it to my appointment because I am out of town I called to reschedule again and they refused to reschedule it. She was rude and would not give me a chance to explain. I have read the policy and understand it. I am writing this review because you have no compassion for people. I could have been out of town due to a death or serious illness. You have no idea because you would not give me the time of day to talk. Your policy does not accommodate that. When you have no idea what is going on. I do not recommend anyone who may have other issues in their lives to use them.

i have known Leticia Ortiz, owner of Hair Safari, and have had the true honor of being her business associate and friend for five years now. Day in and day out through boom and bust we have worked side by side to bring the magic of our talent to bear in our profession and share our love for beauty with our beloved clients and friends. I am so hurt by the awful post from Jennifer Browne. Lettie is the most honest,dedicated, hard working, inspired, brilliant, and talented stylist I have ever worked with in my ten years as a professional cosmetologist. There is no one I would be more honored to call my friend. I trust her with my very life, and she is worthy of my trust and deepest respect. Posts like this, so vicious, slanderous, and undeserved, are so cruel. I know I speak for many in the beauty industry who give their all the way we do at Hair Safari, when I lament hurtful people like Ms Browne, who book our time,- our only commodity- and then, either don't even bother to show up, or as in this case, show up and treat our hard work, skills, years of training, talent and education, as if it is worth nothing, and walk out offended by our best effort to please them. If that is not bad enough, they then write posts like hers in an effort to do even more harm, threatening the livelihood of the six other people including myself who work at Hair Safari and depend on a good reputation for our income. For any of us to be accused of stealing because we bill for services rendered and forgive scheduled service time, ( in this case 3 hours of Letties' billable day was booked by Ms. Browne) lost to a clients walk out mid-service, a total loss for us, is something no other service industry would tolerate. It makes me want to hug our many loyal, wonderful clients close and thank them so much for making this cruel attack on our businesses the exception, for if it were not so none of us could bear the heart ache or the financial loss such behavior results in for us, of being in business at all!