Quick Facts About Veronica's Beauty Salon
Strengths:
1. Loyalty: The second comment indicates that the salon has been able to retain customers for over a decade, which shows that they have built a strong customer base and provide good service.
2. Experienced and skilled staff: The third comment praises Veronica, Karina, and Rodolfo for being professional and skilled hairdressers who provide excellent haircuts and make customers feel comfortable.
3. Good conversation: The third comment also mentions that the staff engages in conversations with customers, suggesting that they create a friendly and welcoming atmosphere in the salon.
Weaknesses:
1. Lack of communication: The fifth comment describes Veronica as being uncommunicative, not providing details about prices or making appointments. This suggests a lack of clear communication between the salon staff and customers, which can lead to misunderstandings and dissatisfaction.
2. Misleading and dishonest behavior: The first and fifth comments mention instances where Veronica allegedly lied or deceived customers. This behavior undermines trust and can result in a negative experience for customers.
3. Poor customer service: The fourth and sixth comments express dissatisfaction with the customer service at the salon. The fourth comment mentions a long wait time and being overlooked, indicating a lack of professionalism. The sixth comment describes the staff as dismissive and having a poor attitude, which reflects negatively on the salon.
In conclusion, Veronica's Beauty Salon has strengths in terms of customer loyalty and skilled staff. However, there are weaknesses in its communication, trustworthiness, and customer service. These weaknesses can significantly impact the overall customer experience and reputation of the salon. To improve, Veronica's Beauty Salon should focus on improving communication with customers, ensuring honesty and transparency, and providing better customer service to enhance customer satisfaction and loyalty.
Best TL Reviews
La señora muy flaca de la izquierda cuando entras no es muy perezosa, no atiende al cliente y también mintió sobre hacer mi tipo de corte de pelo
I been coming here since I was around 10 or 11 and I’m now 22 and they still treat me good and with great service. I remember Veronica since i we young. This place will always be my salon.❤️
Veronica ,Karina y Rodolfo son muy profesionales aman lo que hacen hacen muy buenos cortes y el tiempo que se tome el corte lo hacen sentir a uno muy bien saben escuchar y platican tienen muy buena conversación profesionales en toda la extensión de la palabra. Gracias Verona Beauty salon.
Don't waste your time coming here, got here at opening time and they said 2 ahead of you, waited close to two hours and still nothing, they were helping everyone coming in but me! Very unprofessional
Unorganized and Staffs are not Fair. They don't care if you came First if they dont want to cut your hair they Pick someone else over you. They don't even accommodate or make you feel Welcome. Never go back to that place.I always tips $5-15 everytime, anywhere when they cut my hair anyway.
Worst customer service ever. The lady veronica was not communitive at all with the details of prices or making appointments for "coming back part to do another session" she's deceitful and a liar. Basically ripping me off for just a cut and weak bleaching. She never listened to what I wanted. I hated that she was dismissive and poor in her attitude. I hated it here! So unprofessional and unorganized!!! Never coming back. They don't even deserve any stars for their rating.
She sold me Atm from her salon told me it was in great working conditions and emv compliant and I drove 4 and a half hours to buy it to find out when I get home it's not even close to being compliant it's just a large paper weight that she got me for 700 dollars refusing to refund me. Scammers
L sra que le corto el cabello a mi hijo se lo dejo horrible para. Cortar el pelo lacio es un asco a los de cabello chino no se les ven los mordiscos.
Veronica's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 09:00 PM |
How to go there
Location
Places