Hot Shots South Park Saloon

+1 412-833-6567

4099 Brownsville Rd, South Park Township, PA 15129 United States of America

Open Today: -

Quick Facts About Hot Shots South Park Saloon

Hot Shots South Park Saloon is a popular establishment that has garnered mixed reviews from customers. In order to evaluate the strengths and weaknesses of the place, it is essential to analyze the comments provided.

Starting with the strengths, several positive comments were made about the service and the speed at which customers are served. One customer mentioned that no matter how busy the place gets, drinks and meals are served promptly. This indicates that the staff is efficient and capable of handling high volumes of customers. Additionally, another customer complimented the service and the bartender, highlighting their positive demeanor and appearance. These comments suggest that the bar staff is friendly and attentive, creating a favorable atmosphere for patrons.

Another positive aspect mentioned by a customer is the quality of the food. They specifically praised the double patty burger and club sandwich, stating that both were delicious. This indicates that Hot Shots South Park Saloon excels at providing tasty bar food options. Furthermore, the customer mentioned that the prices were reasonable, suggesting that the establishment offers good value for money.

Moving on to the weaknesses, several negative aspects were mentioned in the comments. One common criticism was the lack of attention and poor service provided by a specific bartender. A customer mentioned that they had to wait 20 minutes without being served a drink or given silverware while the bartender was on her phone. This suggests that there might be inconsistencies in the quality of service depending on the staff working that night.

Another customer complained about the lack of response from management when they received expired beer from the establishment. They expressed their disappointment with the fact that no one from the bar contacted them to rectify the situation, resulting in a negative view of the business. This highlights a potential weakness in customer service and communication when it comes to addressing and resolving customer complaints.

Furthermore, some customers expressed their dissatisfaction with the atmosphere of the place. One person mentioned that the bar played loud and offensive rap music, which led them to vow to never return. This indicates that the establishment might not cater to all types of customers and might not be suitable for those looking for a more relaxed and inclusive environment.

Additionally, a customer mentioned a policy regarding taking leftovers home, which was not communicated to them when ordering. They were surprised to find out that an additional charge would be applied for taking the remaining food out, leading to a negative experience. This lack of clear communication regarding policies might put off potential customers.

In conclusion, Hot Shots South Park Saloon has several strengths, such as efficient service, delicious food, and reasonable prices. However, there are also areas for improvement, including inconsistent service, lack of response to customer complaints, and potential issues with the atmosphere and communication. Considering these factors, it is crucial for the establishment to address these shortcomings in order to ensure customer satisfaction and improve their overall reputation.

Best TL Reviews

This place is pretty good

Blonde girl that works on Monday nights sucks tho. Was sitting on her phone and i hadn’t been served a drink or even silverware for 20 minutes.

I love this place! No matter how busy, you'll have a drink in your hand a meal in no time at all.

Great service and beautiful young bar tender

My wife and I went here today. I had a double patty burger, forgot what it was called, and she had a bacon, lettuce and tomato club. Both came with fries. My wife said it was the best club sandwich she ever had. My burger was very good and the fries also. Service was good and the price was very reasonable. This was our first visit here but it won't be our last. It was a little loud however.

I bought a six pack about 3 weeks ago. It was over a year past expiration date. I called atleast 10 times trying to reach the manager. No one called me back. No refund. No help. I will never ever say anything good about this place. What a joke. I wouldn’t feed my dog their food. This place is a joke. I can’t explain my disgust with this place. The health department should be contacted. The owner/manager should be removed. I’m not a complainer but they never even called me back after paying 15 dollars for a six pack that’s worth 10 at best. What a joke of a business!

I just moved into the neighborhood and have been stopping in for a drink after work almost everyday. Today I sat at the bar for literally 7 minutes and didn't get served. I didn't see the bartender for the first 3 minutes and when she did appear I sat there and watched her serve 4 different customers then stand there and talk to customers at the other end of the bar while I sat there waiting for service. The barback was working hard the whole time and the food is usually excellent but I'd much rather buy drinks from the liquor store/beer distributor then spend my money at a place where service is optional based on who is working. Completely unacceptable and they should be ashamed to be in the hospitality business.

Stopped in early Sunday evening to grab a quick bite with friends. Young kids playing some of the most foul rap music on the juke box. Management just sat with a blank look. We'll never return! Save your money and time and go where a true business owner values it customers.

I am one of the daytime bartenders here at Hot Shots. We have a menu of pretty typical bar food, but what is not typical is how AWESOME and DELICIOUS this bar food tastes! We have a pretty big beer selection and Tv's everywhere. We are located at the very last stop on the trolley in Library/South Park. I LOVE working here and the people I get to interact with daily!! So stop in have drink, try some AMAZING grub or just say hi!!

We ordered our food, ate what we could and had food left over. We asked for a box and were told we can’t take the remaining food home as it is considered “take out”. We were told an up charge is applied for taking any remaining food out the door as it is “take out”. We said we didn’t intentionally order too much food but it didn’t matter as it’s still considered “take out”. The server never told us when taking our order that we couldn’t take remaining food home or about the up charge policy. This is the only place we have ever been to that considers an unfinished meal “take out”.