Eddie's Beauty Supplies

+1 216-486-2121

568 E 185th St, Cleveland, OH 44119 United States of America

Open Today: -

Quick Facts About Eddie's Beauty Supplies

Eddie's Beauty Supplies place has several strengths based on the comments provided. Firstly, they have a strong reputation for exceptional customer service. Many customers express their satisfaction with the service received, emphasizing the helpful, respectful, and honest nature of the employees. This indicates that Eddie's Beauty Supplies is committed to providing personalized assistance and maintaining a positive and respectful atmosphere for their customers.

Secondly, the store is praised for its knowledgeable staff. Despite being a beauty supply store run by men, customers appreciate that the employees are well-informed about hair products. This demonstrates the store's commitment to understanding their customers' needs and ensuring they can offer valuable advice and assistance.

Additionally, the comments highlight a great selection of hair products and colors. Customers appreciate having a variety of choices available to them, indicating that Eddie's Beauty Supplies strives to cater to a diverse range of preferences and needs. The store is also described as clean, reflecting their commitment to providing a pleasant shopping environment.

Furthermore, Eddie's Beauty Supplies is commended for their recent move to a new store location. This suggests that they are invested in growing their business and improving the overall shopping experience for their customers. The fact that a long-term customer expresses joy about the move indicates that the new store is likely more spacious and visually appealing.

However, there are also some weaknesses pointed out in the comments. One customer mentions that certain items are locked up but there is a lack of customer service personnel available to unlock the cabinets. This indicates a potential problem with accessibility and responsiveness to customers' needs. Eddie's Beauty Supplies should ensure that there is always staff available to assist customers with locked items.

Another weakness mentioned is the limited selection of press-on nails with designs. While the comment itself conveys satisfaction with finding what they needed, the mention of a small selection suggests that Eddie's Beauty Supplies could benefit from expanding their range of products in this category.

In conclusion, Eddie's Beauty Supplies place has several strengths including excellent customer service, knowledgeable staff, a wide selection of hair products, and a clean store. However, they should address weaknesses such as the lack of customer service staff available to unlock locked cabinets and consider expanding their selection in certain product categories. Overall, Eddie's Beauty Supplies seems to have a strong foundation but should continue to strive for improvement to meet customer expectations.

Best TL Reviews

I have been knowing Eddie and his brothers for years they are the best my peeps shop at Eddie' s keep up the great customer service guys you are the only beauty supply store I shop at always your customer. (smile)

Sandra

I love shopping here and sending all my clients. Their helpful. Respectful. Honest, if they don’t know something about something, they just keep it real and let you know they don’t know. I recommend EVERYONE To shop here

I never went there. I was at Walmart on Warrensville. totally useless experience. They should just close the doors. Disrespectful employees,and poor inventory

They are so nice to me I buy my hair only from theM look how it has my hair

I've had the pleasure of using this establishment for at least 12 years. The service is always A-1 and the brothers are always so very helpful. Its a plus to be men and know about hair products in my opinion. Congrats again on the move love the new store.

Great selection of hair and colors. Nice clean place & people they were friendly i will be going back..

Some things that you purchased is locked up like stuff for telephone and things like that and there's never anyone there to unlock the cabinets so that you can get certain things it's hard to find a customer service person when you need to do this

I found what I needed.....i like wearing the press on nails so I found some dope one's with designs. Only thing it wasn't a big selection of them. Further than that it was a clean store.