Super Nails

+1 301-567-1500

5035 Indian Head Hwy, Oxon Hill, MD 20745 United States of America

Open Today: -

Quick Facts About Super Nails

Super Nails Place, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.

First, we will discuss the strengths mentioned in the comments:

1. Quick service: One customer mentioned that they were able to get in and out of the salon quickly, even though it was crowded. This suggests that the salon may prioritize efficiency in serving their customers.

2. Friendly and professional staff: Several customers praised the staff for being nice and professional. They appreciated the customer service they received and felt valued as clients. This indicates that Super Nails Place has staff members who are able to create a positive and welcoming atmosphere.

3. Experienced technicians: One customer mentioned going to the salon for over 15 years and praised specific technicians by name, indicating that they have skilled and experienced staff members who consistently deliver good service.

4. Affordable prices: A couple of customers mentioned that the prices were reasonable, which suggests that Super Nails Place may offer competitive prices compared to other salons in the area. This can be attractive to customers looking for quality service at a lower cost.

Next, we will discuss the weaknesses mentioned in the comments:

1. Poor cleanliness and sanitation: Multiple customers expressed concerns about the cleanliness and sanitation of Super Nails Place. Complaints included a dirty and unsanitary environment, which resulted in customers developing foot fungus, as well as unsanitary equipment. These comments indicate a significant weakness in the salon's hygiene practices.

2. Inconsistent quality of work: Some customers were dissatisfied with the quality of the services they received. Complaints included bulky and uneven nails, as well as dissatisfaction with the shaping and design. This suggests that the salon may not consistently deliver high-quality work, potentially affecting customer satisfaction and loyalty.

3. Rude and unprofessional behavior: Several customers mentioned encountering rude and unprofessional behavior from the staff. This can greatly impact the overall experience and impression customers have of the salon, potentially leading to negative word-of-mouth and loss of business.

4. Durability of services: A customer complained about their gel nails chipping after only four days. This suggests that the salon may not have the necessary expertise or use high-quality products to ensure long-lasting results. This can be a disappointment for customers who expect their nails to last for several weeks.

5. Lack of a refund policy: One customer expressed concern about the possibility of getting a refund for their services. While the specific details surrounding this issue are not clear, the fact that a customer is unsure about the salon's refund policy indicates a lack of clarity and potentially poor customer service in these situations.

In conclusion, Super Nails Place has some notable strengths such as quick service, friendly and professional staff, experienced technicians, and affordable prices. However, they also have significant weaknesses including poor cleanliness and sanitation, inconsistent quality of work, rude and unprofessional behavior, durability issues with their services, and possible ambiguity regarding their refund policy. These weaknesses can negatively impact the overall customer experience and reputation of the salon.

Best TL Reviews

Very dirty and unsanitary.never had a issue with my feet until now . I got feet fungus & etc. after paying for service. I should have use my best judgment cuz the place wasn’t clean. please do not use this salon.

I’ve gotten my nails done for years now and I can say that I’m not too happy with the job that was done but I only paid $30 so I’m not going to complain I can’t wait to get a fill-in and get my nails reshaped and done properly this is regular polish it looks very bulky nails are uneven and definitely too wide this is my first time going here I won’t be back. They are not even the same shape ????

This is the rudest unprofessional nail salon I've ever been too. I DON'T RECOMMEND

(Only gave one star because I had to put something)????????????????Just had my nails done on Friday the 5th 2019 at 5pm smfh 4 days and my gel is chipping and my toes????! I can't even????????‍♀️ I want to go back for a re-do but I'm scared they screw up worse and waste more of my time... if you can't do a simple gel full set then there's no place in this business for you.... does anyone know if I'm legally able to get my full refund on my money?

DONT SPEND YOUR MONEY HERE!!! THEY ARE RUDE,UNPROFESSIONAL,AND UNSANITARY. ID RECOMMEND SKY NAILS BY THE DTLR

I came in on my lunch break I only had an hour. It was packed but I was in and out I had a got a gel fill. The lady was really nice. She did a great job I will b back on friday.

I just got my nails and eyebrows done today and I had an amazing experience!!!! My eyebrows are perfect! Just the way I told her I wanted them. I got a full set gel French manicure with one design on each ring finger. The price was perfect!! I didn’t have to wait to be serviced and it was VERY clean!! I WILL ALWAYS GO TO THIS LOCATION IN EASTOVER!! They are professional! Friendly! Talented and have reasonable prices!! They work with u on the price if u tell them straight forward. People appreciate honesty! I love it here!! Thank u Thomas!!!

I have been going to this salon for over 15 years. Tina, her mom and dad, Mimi have always been so pleasant and professional. I love Sam. I go every two weeks for my eyebrows and tint. I have my sister coming all the way from Philly every week or two to get hers done. We loveee it here❤️