Quick Facts About J's Laundrette
J's Laundrette place, located at 1451 Main St Barstow CA, has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by a customer is that the machines at J's Laundrette place work well. They specifically mentioned that the washers and dryers were great and exceptional, respectively. Another positive aspect is that the customer found the attendant to be pleasant and on top of sweeping, indicating good customer service. The presence of a vending machine and mini arcade also pleased another customer. Additionally, one customer commended the owner for sanitizing and cleaning the facility multiple times a day, which is a strong selling point during the ongoing pandemic.
However, there are some weaknesses that are highlighted in the comments as well. One recurring complaint is the cleanliness of the laundromat. Several customers mentioned dirty floors, dryer sheets and trash left by other patrons. While one customer recognized that it is not solely the attendant's responsibility to clean up after customers, they suggested that someone should be there to ensure the place is kept clean. Another customer mentioned the presence of a nasty smell when cleaning up, indicating a need for better cleaning practices.
Another weakness that was pointed out is the lack of communication and responsiveness from the owner. Multiple customers expressed frustration at not being able to contact the owner to report issues or request refunds for malfunctioning machines. One customer even mentioned broken glass inside one of the washer machines, posing a potential hazard to future users. Furthermore, the absence of a posted phone number or any means of contacting the owner was specifically mentioned as a negative aspect.
The overall maintenance of the laundromat is also criticized by customers. Multiple comments mention broken machines, including the change machine, and the facility being generally poorly maintained. This includes one customer who expressed disappointment at the lack of resolution for their issues and the absence of a sign indicating that the machine they used was broken.
The location of J's Laundrette place next to a liquor store and in what is described as a ghetto area is mentioned positively by one customer, suggesting that the laundromat stands out in terms of cleanliness in the community.
In conclusion, J's Laundrette place has strengths such as working machines, pleasant customer service, and frequent sanitization/cleaning. However, weaknesses include cleanliness issues, lack of communication with the owner, and concerns about maintenance and broken machines. Improvements could be made in maintaining cleanliness, providing a means of contacting the owner, and ensuring all machines are functional and safe for use.
Best TL Reviews
Whenever I have issues with my washer and dryer, I.come here. In the past, it's always been a good experience: clean and the machines work well. Today, I came due to.issues with my washer. The place was terrible???? I'm not sure how often the owner visits the laundermat, but I'm thinking that it should be a daily thing. Too, the owner can only do so much. These customers need to learn how to clean up after themselves???? I mean...can someone pick up those dryer sheets???? And yes....while I was here I picked up all that nastiness????????
I was skeptical because of how it looked on the outside and being next to a liquor store. Washers were .50c more than I expected, but worked great. Dryers were exceptional too. The gentleman tending to the laundromat was pleasant and stayed on top of sweeping.
I’ve seen people post pictures of dirty floors, trying to make the laundromat out to be the one at fault but I noticed it is the patrons. People let their dryer sheets fall on the floor, trash from their clothes or the food they bring in. It’s not the attendant’s responsibility to pick up after grown folks, and especially not after the kids who get brought to do laundry too.
Oh there’s a vending machine and a mini arcade!! That was definitely a pleaser.
This place is my new favorite place to come to do laundry.. I am pleased.
1451 Main St Barstow CA. 92311
It's not to bad, but does need someone there to clean up the place and not with something that smells nasty to where you have to leave!!! Someone needs to be there, just in case the machine isn't working right and give you your money back!!!
Was pretty good I have ALOT to wash I think I left a load their baby blanket, etc?
I’m not sure how to contact the owner of this Laundrette but I used to machines to wash clothes and both of them didn’t work :( my clothes was still dry and dirty and one of the washer machines had broken glass inside how idk but I wanted to call the owner and let him knw since anyone can used that washer machine again and both are broken. Also smells like gas when u drying u clothes. If I was the owner I should put a phone number here so we can contact u pls. And yes my money back pls $4 dlls now I have to wait another 30 min to wash my clothes ;(
It was clean and well lit. The washers work very well. My only qualm is that the dryers take a few minutes to heat up so I had to put in more quarters but once they do get going they have some of the best dryers in town. Wasn't too crowded but no one had on face masks besides my boyfriend and I.
The washing machine was broken and took my money. Best of all, the machine did wet about half of my clothes...So I had to stay there and find a machine that worked to finish washing them. I am not sure if this laundromat is maintained or not as I cannot find a number to call and there is no one here. So, I am out of more money and 28 minutes down the drain.
I would not be so annoyed if there was a way to contact the owner/manager about the issue and resolve it, or if a sign was posted saying the one I picked was broken.
I am not sure I will come back here, as there are other machines out of order (including the change machine), and the facility does not look well-maintained overall. In conclusion, I am not sure I want to play “Russian Roulette” with my time, money, and clothes again.
This laundry mat is the ONLY one in Barstow that i seen the owner SANITIZE & CLEAN his facility. I like that allot. He says he cleans it like 3 times a day. Thumbs up.
Some of his washers could be newer, but other than that. Great place in the ghetto to do laundry.
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