Nice Nails

+1 678-423-2821

487 Jackson St C, Newnan, GA 30263 United States of America

Open Today: -

Quick Facts About Nice Nails

Nice Nails place has received a range of both positive and negative feedback from customers. There are several strengths and weaknesses that can be identified based on these comments.

Starting with the strengths, one customer mentions that Hannah did an awesome job on their pedicure, leaving their feet smooth and healthy looking. They also praise the massage, which was especially beneficial for someone with arthritis in their feet. This indicates that the staff at Nice Nails are skilled and can provide quality services to cater to specific needs.

Another strength highlighted in the comments is the excellent customer service. Multiple customers mention that the staff are professional, kind, and accommodating. They are willing to make changes or redo services if necessary, which shows a commitment to customer satisfaction. Additionally, the free gift provided when spending a certain amount further enhances the overall customer experience.

The cleanliness and aesthetics of the salon are also mentioned as strengths. Customers appreciate the super clean and cute interior of the salon, which creates a pleasant and comfortable atmosphere. This attention to cleanliness can be reassuring for customers concerned about hygiene.

Moving on to weaknesses, one customer expresses their dissatisfaction with the salon, stating that it is disgusting and the staff are rude. The customer claims that the employees talked about them and overcharged for services. These allegations of unprofessional behavior and poor customer service can be seen as significant weaknesses for Nice Nails.

Another negative comment highlights poor service and an uncomfortable experience. The customer recounts an incident where their feet were burned by hot towels during a pedicure, causing them pain for days. This suggests a lack of attention to detail and a failure to prioritize customer comfort and safety.

In addition, one review mentions that the quality of service was below average. The customer found the advice given by the staff to be unclear and unhelpful. They also had to trim their toenails after the service as they were left with sharp corners. This indicates a lack of attention to customer requests and a potential inconsistency in service quality.

Finally, the comment about the long wait and potential preferential treatment of certain customers raises concerns about fairness and equal treatment. While it is difficult to determine the exact reasons for the delay and service prioritization, customer perception plays a crucial role in their overall experience.

In conclusion, Nice Nails place possesses strengths such as skilled staff, excellent customer service, cleanliness, and a pleasant ambiance. However, it also has weaknesses in terms of alleged unprofessional behavior, poor service quality, lack of attention to detail, and potential unfair treatment of customers. These strengths and weaknesses must be taken into consideration by potential customers when deciding whether to visit Nice Nails place.

Best TL Reviews

Hannah did an awesome job. I got the basic pedicure with gel polish. My feet were so smooth and healthy looking. She did a great job on the polish. I have arthritis in my feet and the massage was spot on. I worked away on cloud 9!! I have gotten the deluxe at other salons that were no comparison to the basic at Nice Nail.

They do a amazing job. Never get upset if I ask for something to be changed or redone. Always professional, kind and reasonably priced. Also receive a free gift everytime I spend $50 on a pedicure. And I mean a really nice gift. Best in Newnan.

Great experience! Wonderful customer service, color choices, the staff are really nice and conversational. This place is super clean and very cute inside. I decided to try this place after receiving a sub par manicure at another salon. They were so helpful and totally understood what I wanted. My manicurist was very attentive. My nails came out beautiful! They shaped them perfectly and the color was so elegant and natural. The owner of the salon, Carrie, is so nice and chatted with me throughout the service. I will only be visiting this salon from now on!

This place is disgusting! They are rude and they talk smack about you! They told another customer that I was Halloween ready because I chose black nails and talked about my hair!!! They overcharged me for services!! They did a horrible job on my nails and toes and my feet hurt when I left! 128 for a fill in and a basic pedicure! They are so wrong! Stay away from here!

It takes a lot for me to leave a review like this. I've been to this place twice. The first time was barely average. Decided to give them a second chance and it was awful. I asked her to trim my nails shorter and she proceeded to tell me why that was a bad idea. (I could understand very little.) Then she trimmed them anyway. If you're giving me advice, let's talk about it. But if you're going to mumble to yourself and then do it anyway, just keep your thoughts to yourself. Also, the worst part... she burnt my feet with the hot towels. They hurt for three days. She put the hot towels on my (which were already too hot) then she squeezed the towels down into my feet. Really hard. I involuntarily pulled my feet back because it genuinely burned them. Absolutely nuts. Why would you push down so hard on hot towels? As a side note, their customer service is awkward. And I had to trim a few of my toenails when I got him because she left a few sharp corners. Crazy to pay that much money to then go home and have to do some of the work yourself. I hate it but I won't be back.

I just went to get gel nails removed which I had done while I lived in Massachusetts. I could have done a better job removing gel mani at home than here. Never again. Thank god I only spent $8 a d not $35. I waited over 30 mins with my hands sitting in acetone before someone roughly took off the polish whilst completely destroying my nails. Horrible!!

Great pedicure at a good price. Mine always lasts at least 6 weeks

The wait was long. I walked in and was greeted at the door. I was asked to wait for 30min, which I was fine with since there was no appointment. However, three people walked in after me that did not have an appointment as well and services was rendered on them first. I’m not going to throw the race card but……..