A & J Nails

+1 704-739-5500

703 E King St, Kings Mountain, NC 28086 United States of America

Open Today: -

Quick Facts About A & J Nails

A&J Nails Place, based on the comments provided, seems to have both strengths and weaknesses. To provide a comprehensive analysis, let's break down the strengths and weaknesses into different categories.

1. Professionalism and Customer Service:

Strength: Many customers appreciate the professionalism and friendliness of Jennifer and her husband. They take great care of their customers' needs and engage in conversations about health and well-being, such as sharing diabetic health tips. This personal touch creates a friendly and comfortable environment for customers.

Weakness: One customer mentioned a decline in customer service in recent months. It is important for A&J Nails Place to address this issue and ensure consistent excellent customer service.

2. Efficiency and Timeliness:

Strength: Multiple customers mentioned that the salon provides quick and efficient services. They appreciate being in and out without sacrificing quality. The ability to complete a full set with design, a deluxe pedicure with design, and eyebrow service in just 1.5 hours is commendable.

Weakness: However, one customer expressed dissatisfaction with the rushed service. The rushed nature resulted in poor nail quality, and the customer planned to remove the nails the next day. This demonstrates the need for consistent attention to detail and not compromising quality for speed.

3. Nail Quality and Design:

Strength: Several customers expressed their satisfaction with the beautiful nails they received. They mentioned that their nails turned out great and were happy with the designs. A&J Nails Place seems to have a wide range of colors to choose from, allowing customers to personalize their nail designs.

Weakness: On the other hand, there were instances where the quality of the nails was subpar. Multiple customers reported uneven and sloppy painting, as well as acrylic nails that started to separate and polish that peeled off within a few days. Consistency in nail quality and attention to detail should be addressed to ensure customer satisfaction.

4. Appointment Availability:

Strength: One customer praised A&J Nails Place for accommodating a last-minute appointment request. This flexibility in scheduling is appreciated by customers who may require quick service or have unpredictable schedules.

Weakness: No specific weaknesses in this category were mentioned in the provided comments.

5. Affordability:

Strength: One customer mentioned that A&J Nails Place is fast, friendly, and affordable. Affordable prices attract a broader range of customers and provide value for their money.

Weakness: No specific weaknesses in this category were mentioned in the provided comments.

In conclusion, A&J Nails Place has several strengths, including friendly and professional staff, efficiency in service, and providing beautiful nail designs. However, the salon needs to address the decline in customer service and inconsistencies in nail quality. By focusing on maintaining excellent customer service, attention to detail, and ensuring consistent nail quality, A&J Nails Place can improve its overall reputation and customer satisfaction.

Best TL Reviews

Jennifer and her husband are so professional and nice. They take great care of my daughters and my needs when we are there. Jennifer and I share diabetic health tips whenever I'm there. They are fast and prompt.. I can get a full set with design and a deluxe pedicure with design and my eyebrows done in about 1.5 hrs. In & out. I love this place.. I'm so glad I came here ???? -- Ebony Woods

I’ve been coming here since high school and never had such a bad job done on my nails. This man rushed through my manicure and didn’t even do the whole design I asked for, then after asking another customer was my nail crooked I brought it to his attention and he told me that’s how they were supposed to look. $60 and not happy at all, there aren’t even minor discrepancies these are large differences in what I wanted and what I got.Their customer service has severely declined in the past couple of months.

The service was quick. The staff was very polite. I am very happy with my nails. I will be changing my nail salon from Upscale to A&J. Thank you guys for my last minute appointment and the lotion that they gave me smells wonderful and feels so soft. They have so many colors to choose from as well.

Horrible job on my nails. Painting wasn’t even, very sloppy and rushed work. Had to go pay another nail salon to reshape, clean up, and repaint. Second time going and both times were horrible the first time my acrylic was separating from my nail within a week and the polish started peeling off after a couple days. Shame on me for coming a second time. Do not recommend coming here.

I came in an hr and a half before closing and asked for a full set. They agreed. But it was so rushed. I could tell they were trying to hurry up and get out of there and it showed on my nails. They are soo ugly I’m getting them taken off tomorrow. I’m not one to leave bad reviews but don’t waste your time.

This was my first time at this nail salon. Great customer service, fast, and affordable! A+++

My daughter & I went today To get Manis & pedis. We had a good time. They were quick and friendly. Our nails are beautiful!!! They did a great job.

I love A and J Nails. They act like friends instead of people just doing a job. I always look forward to my visits! They always do a nice job.