Tips To Toes

+1 417-532-3420

436 S Jefferson Ave, Lebanon, MO 65536 United States of America

Open Today: -

Quick Facts About Tips To Toes

Tips To Toes is a nail salon that has received a mix of positive and negative reviews. By analyzing the comments, we can identify the strengths and weaknesses of the establishment.

One of the strengths mentioned in the comments is the quality of the services provided. Many customers express satisfaction with the job done on their nails, stating that they had a great experience and loved the results. One customer even highly recommends the place to their family and friends. This indicates that Tips To Toes has a good reputation for providing excellent nail services, resulting in customer loyalty and positive word-of-mouth.

Another strength mentioned is the professionalism and skill of the nail technicians. Customers appreciate the work done on their nails and mention that the technicians did a beautiful job. The comment about being able to go up to 5 weeks before needing a fill suggests that the technicians are experienced and capable of providing long-lasting results.

Customers also mention the relaxing atmosphere of the salon, which is seen as a positive aspect. This indicates that Tips To Toes puts effort into creating a comfortable and enjoyable environment for their customers. Providing a relaxing atmosphere can enhance the overall experience and keep customers coming back.

However, there are also several weaknesses highlighted in the comments. One recurring issue is the rushed service. Multiple customers mention feeling rushed through the process and not receiving enough attention from the technicians. This can be a significant drawback, as customers may not feel valued or satisfied with their experience if they are hurried through the service.

Communication is another area of weakness that appeared in the comments. One customer mentioned feeling ignored and not being greeted upon arrival. Another customer mentioned that the technicians were talking in their own language, which made them feel uncomfortable. These instances of poor communication can create a negative impression and make customers feel unwelcome.

Inconsistency in service quality is raised as a weakness in one comment. The customer mentioned receiving the worst nails they have ever seen, with a large gap and clumped glitter. This indicates that the quality of service may vary depending on the assigned technician, which can be a concern for customers.

Another weakness mentioned is the long wait time. One customer mentions waiting for over 15 minutes before getting acknowledged, despite having made an appointment and being told to come in. Long wait times can lead to frustration and inconvenience for customers, reducing their satisfaction with the salon.

Based on the analysis of the comments, the strengths of Tips To Toes are the high-quality nail services, the professionalism and skill of the technicians, and the relaxing atmosphere. These aspects contribute to customer satisfaction and positive word-of-mouth. The weaknesses include rushed service, poor communication, inconsistency in service quality, and long wait times. Addressing these weaknesses can help improve the overall customer experience and increase customer retention.

Best TL Reviews

I have come here for years and never really had any issues except yesterday I went in and had an appt for my friend and I to get my nails done for my birthday. We get in there and we are extremely rushed through the whole thing. I show her what I wanted and she told me ombré was going to cost extra so whatever I will pay whatever because I’m getting my nails done. This turned out the worst nails I have ever seen in my life. Huge gap because she didn’t push down my cuticles so it looks like I’m already due for a fill. The glitter is just clumped onto the bottom and honestly the worst nails I have ever seen. I absolutely will never go back here. So disappointed.

My friend and I were walking ins. They had 1 customer that b

oth of them were doing they made us feel like we interrupted them rush us thru the process. She put clear tip and as her regulars were walking off the street she rushed more. We will not go back ever. My husband will take me to Springfield. And she was talking in there language talking a out us.

Amazing job highly recommend me my mom my sister in law and my best friends all got ours done and we all love them

They don't even greet u when u walk in and wait for over 15 min to even get acknowledged after already calling to make an appointment and being told to come on in to wait would definitely NOT go to this place

Brought step daughter in to get her nails manicured and painted they did a beautiful job!!

Very relaxing, they did a great job on my nails. Thank you Van again.

She did a great job on my nails. I can go as long as 5 weeks before a fill.

Love how friendly and courteous they are! I am never disappointed when I get my nails done.