Lisa's Nails

+1 336-437-9001

2134 N Church St, Burlington, NC 27217 United States of America

Open Today: -

Quick Facts About Lisa's Nails

Lisa's Nails place has several strengths based on the comments. Firstly, they provide a fun and enjoyable experience for their customers. One commenter mentions that they have never had so much fun getting their nails done, indicating that the atmosphere at Lisa's Nails is positive and enjoyable. This is further reinforced by the comment that the staff is always nice and that the commenter's nail person, Pilot, is the best. The fact that the commenter has never left the place unhappy suggests that the quality of service at Lisa's Nails is consistently good.

Another strength of Lisa's Nails is their customer service. One commenter mentions that the technicians, particularly Tracey, make the customers feel comfortable. This indicates that the staff at Lisa's Nails is attentive and friendly towards their customers. Additionally, the comment about the staff helping the commenter test out different nail colors shows that they are willing to go above and beyond to ensure customer satisfaction.

Furthermore, Lisa's Nails seems to offer a variety of services. They not only provide nail services, but also pedicures. The positive comment about the pedicure experience suggests that Lisa's Nails is skilled in providing a range of services beyond just nail care. Additionally, the comment about the comfortable chairs and nice environment indicates that the establishment is well-equipped and designed to provide a pleasant experience for customers.

Another strength of Lisa's Nails is their expertise and attention to detail. One commenter mentions that their nails look fantastic after getting a fill in. This suggests that the technicians at Lisa's Nails are skilled in their craft and capable of providing high-quality results. The comment about the technician, Scott, doing an amazing job based on a picture also supports this notion. This expertise and attention to detail is likely to contribute to customer satisfaction and loyalty.

Additionally, Lisa's Nails has a positive reputation among its customers. Multiple commenters express their satisfaction with the service and mention that they will be returning. This indicates that Lisa's Nails has built a loyal customer base through their quality service and positive experiences.

However, there are also some weaknesses that can be identified based on the comments. One commenter mentions a communication issue with the staff regarding signing in and waiting time. This suggests that there may be a language barrier or lack of clear communication among the staff, which could potentially lead to misunderstandings and customer dissatisfaction. It is important for Lisa's Nails to address this issue and ensure that there is clear and effective communication with their customers.

In conclusion, Lisa's Nails place has several strengths that contribute to positive customer experiences. These strengths include a fun and enjoyable atmosphere, excellent customer service, a variety of services, expertise and attention to detail, and a positive reputation. However, it is also important for Lisa's Nails to address the communication issue mentioned in one comment to prevent potential customer dissatisfaction. Overall, based on the comments, Lisa's Nails appears to be a place that provides high-quality service and a positive experience for its customers.

Best TL Reviews

I just want to say that I never had so much fun having my nails done! They are always very nice. My nail person, Pilot, is the best! Never left that place unhappy. Give them a try. You’ll thank me. They even let me watch my soccer game! You guys ROCK!

Came in and ask if I needed to sign in. The lady said no. Ask how long the wait she said 30 minutes and told her OK going next door be back. Then I came back, and the lady said I needed to sign if before I left. And I said that's not what you said. But anyways there were 4 others waiting so I left. I don't know if it was a language barrier or what, but it was ridiculous.

Came here for the first time for a fill in and my nails look fantastic. They didn’t have exactly what u wanted but the gentleman there helped me test out some color to see if we could find something I like and I did. Definitely will be going back. :)

Tracey make you feel so comfortable as does the rest of the technicians. I let them pick out my colors and they're always on point.

My first pedicure ever.

I had no idea what to expect... in the end though when I left my toenails looked great, the callouses on my feet we gone and my feet overall are softer than they been in at least 40 years!!

All of this took place in a very comfortable chair, in a nice environment, surrounded by happy people.

All in all a very nice experience!!

Amazing this is the second time there first time full set second time fill in.

Scott done am amazing job I showed him a picture and he done better ...will be back for sure

Very friendly environment. Love my nails. .My husband and mother too love their nails and the service.

Great service and people here are very nice, I’ll come back.